Did you ever receive your order?? If so how long did it take?

Would NOT recommend ordering from this company. I placed an order on 4/17/21 and only received half of the order. I have emailed them directly, I have filled out their customer service form (6 times) without a single response. I have called the 800 number at least 30 times, no one ever answers, you get to listen to a recording telling you how hard they are working and how you can contact them by email or through their website live chat. The website Live Chat doesn't exist, no one answers the customer service emails they instruct you to send, no one answers the phone when you call, there is no way to contact this company to get a response that I can find. Have contacted the Better Business Bureau to try and get some response from them that way. I ordered in April for an event in June that has come and gone, and I have NO response from them at all. I will not order from them again, and hope I get the rest of the merchandise I ordered and paid for, over 2 months ago. I get that COVID has dealt most businesses a boatload of challenges, I truly get that. But you really shouldn't be in business if you can't give your customers a way to make things right when COVID and other challenges present themselves. Will not order from them again, SO NOT WORTH THE AGGREVATION.

I had the exact same problem as Beth.. Never received the entire order. They don't respond to emails to customer service. They did however respond to an email where I corrected my phone number. So, someone is there, just not for incomplete orders. Now I'm worried that they have my credit card and phone number. I suggest we all watch our credit card billings for any fraudulent charges.