Shindigz - Overall Rating based on 23 reviews
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Tie Purchase
I bought some ties from this company not too long ago, and let me tell you, I was super let down by their service. I've tried reaching out to them several times to stop sending me emails, but I keep getting hit with ads from them all over the internet. It's annoying and totally uncool. I'm definitely not going to shop with them again.
Tumbler cups
I ordered some tumbler cups but they never showed up! No confirmation, no shipping info, nothing at all. I am so angry I could scream! I spent almost a hundred bucks on these things a month ago and now they are nowhere to be found. I am seriously considering calling a lawyer because this is insane! It's like this company doesn't care about their customers at all. It's so frustrating!
Party decorations
I was really bummed out about the customer service I got. It took forever for my party decorations to show up, making things tough for my business. The emails from customer service took days to get a reply, and the phone wait times were way too long. I've been sitting on hold for nearly two hours every day trying to get help. I really wish I had checked out the social media reviews before making my order.
Overpriced picture frame
I recently bought something from this place and man, was I disappointed. It showed up super late, after the event I needed it for had already happened. When I tried to reach out to customer service about sending it back, they hit me with a $90 charge for return shipping on a $200 purchase that had come late in the first place. The only way to get in touch with them is through chat, but they hardly even respond to that. And when I finally got an email back, it was pretty rude and dismissive. The person I was talking to didn't even know what an RMA is (that's short for "return merchandise authorization"). They claimed they don't do shipping labels for returns, but if I'm trying to send back an item that was late and not what I expected, why should I have to foot the bill for shipping? Plus, the quality of the item was way worse than what they showed on their website. All in all, it was just a terrible experience.
Expedited shipping delay
I was really disappointed with my experience of expedited shipping. I thought I'd get my stuff in time for the event I needed them for, but they came way later than I thought. I missed the whole event because of it. I tried to get a refund for the expedited shipping, but customer service never got back to me. I tried everything, like their chat function, but it was no use. It was just frustrating and a major letdown.
Halloween decorations
I just got my Halloween decorations in the mail that I ordered and I have to say, I was pretty happy with them. They were good quality and looked awesome when I set them up for my Halloween party. Luckily, they arrived just in time for the event, which was a relief. But, I did see a lot of bad reviews about this company, which made me a bit skeptical at first. The customer service could use some work because they had trouble communicating and answering customer questions quickly. And the delivery process could have been smoother since I was worried about getting my order on time. The products themselves were decent, but there's definitely room for improvement in other areas of the company.
Expedited delivery delay
I bought something recently and paid extra for fast delivery so I could get it in time for an event. But the delivery got delayed by 5 days, making the thing useless when it finally arrived. When I contacted customer service to talk about this, they weren't helpful at all and didn't take any responsibility. Even after I complained a few times, all I got was a generic response, and they didn't solve the problem. They said the package was delivered to a PO Box, even though I gave them my home address. It was a letdown overall, and I wasn't happy with the service at all.
Homecoming proposal banner
I gotta say, I was kinda unsure at first because of some bad reviews I read. But, after talking to Karin in customer service, I decided to go for it and buy a Homecoming proposal banner. I ordered it on 09/28/21 and got it really quick on 10/04/21. The quality was amazing, and my chat with Kate on Facebook was great too. I'm super happy with my purchase and would totally buy from them again without thinking twice.
Graduation party supplies
I bought decorations for my graduation party a month ahead of time, but when the package arrived, it was missing some items. I reached out to customer service, and they said they would send the missing items quickly. However, I never got them, and I tried emailing them multiple times without any response. It's frustrating to not have good communication or follow-up from them. I also found out that they have a lot of complaints with the Better Business Bureau, which is worrisome.
College and high school graduation decorations and items
I bought decorations and stuff for my college and high school graduations from this company. Even though I ordered early, nothing showed up on time for either event. I tried calling and emailing them multiple times, but got nowhere. It was really annoying not knowing what was going on, and having to scramble to buy new stuff last minute. It was a waste of time and money. My overall experience with this company was a letdown, and I wouldn't suggest them to anyone.
Birthday decorations
My mom ordered decorations for my birthday party from this company, and let me tell you, it's been a complete disaster. The package has been lost in the mail for over two weeks, and nobody at the company seems to give a darn. We tried reaching out to customer service, but they were completely useless and just blew us off. It's been a real pain and a major letdown.
Yard sign purchase for daughter's graduation
I recently ordered some yard signs for my daughter's graduation celebration, but unfortunately, I had a rough experience with the company. I paid extra for premium shipping to make sure the signs would get here on time, but after I placed my order, I never got an email confirming it or any shipping details. I got pretty worried that the signs wouldn't show up in time for the big day. I tried reaching out to customer service multiple times through email, but I never heard back from them. In the end, I had to make my own signs the night before the party, which was a real hassle. I'd suggest being cautious if you're thinking of ordering from this company, and maybe check out some other options before you buy from them.
Large order for senior class banners
I recently ordered a bunch of senior class banners for an event and it cost over $300.00. I also shelled out an extra $90.00 for faster shipping, so it would get here on time. But then I didn't hear anything about my order, and I was so annoyed at how the company wasn't keeping me in the loop. Plus, the customer service rep I talked to, Katie, wasn't helpful at all and just ended the chat without fixing the problem. Now, the senior class won't have their banners for their big day, which is a bummer for the students and parents who came from far away to join in the celebration.
Delayed order, poor communication
I'm really disappointed with my experience with this company. I ordered something with expedited shipping to make sure it would get here on time for a special event. They said it would arrive by a certain date, but it didn't show up when it was supposed to. I needed it by a specific day, and now the new estimated delivery date is even later than I thought. On top of that, I've tried emailing customer service for help, but they haven't responded, which is making me feel really frustrated and stuck. This whole thing has been a huge letdown.
Missing items in recent order
I've been a customer of this company for years and have always had great experiences, but my latest order was a mess. Some items were missing, and when I tried to contact customer service, nobody answered my emails and I was on hold forever. That's just not right, especially for a customer who has been loyal like me. I had to take action and contact my credit card company to dispute those charges for the missing items. I also left a negative review on BBB.
Easter party supplies
I just ordered some Easter party supplies for a special event we're having in our community. I was kinda unsure at first because the prices were so low, but I was actually really impressed with the quality of the Easter Basket Standee and personalized vinyl banner I got. They were way better than stuff I've bought from other party stores before. Plus, they arrived super quick in just 2 days, even with regular shipping. Overall, I had a really awesome shopping experience and I'll definitely be coming back for more stuff in the future.
50th Birthday items
I just bought a bunch of stuff for my 50th birthday bash from this company and even though there were a few delays and my order came in different shipments, I was pretty happy with their service. The customer support folks were on point with answering my emails and made sure I got everything in time for the party. I think they're a legit and dependable company that really cares about their customers.
Issue with order resolution
I recently had a problem with my order and was really let down by the customer service. I couldn't get ahold of anyone no matter how I tried to reach out. When I called, I was told to email them but never got a response after several tries. The live chat option was also disabled and I didn't get any reply after messaging them. This lack of communication left me feeling frustrated and helpless. It's disappointing because I've used this service before without any problems, but this time was a big disappointment.
Party Banner
I just got a party banner from your company, and man, it took forever to arrive because of Covid. But when I called customer service, they totally hooked me up with faster shipping so I could get it in time for my event. The banner was awesome, and I've been a loyal customer for over a decade. I did end up having to hit up the BBB about my concerns, but Shindigz quickly stepped up and made things right.
Game Night Party Supplies
I ordered game night party supplies and didn't receive all my order. I have been trying to get someone to contact me back, but no one will contact me. I am very disappointed and I will not be ordering from them again. So don't buy from them, very bad customer service.
Review with most votes
Very nice
Really very helpful Instead bothering on every occasion,keep Shindigz number saved in phone. Mostly I have taken birthday party and Christmas party accessories from here. Any... Read onBy: Harold