Ucraft - Overall Rating based on 23 reviews

78% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-13
Quick response from support
The support person, Elen, was really helpful and patient with me as she guided me through my proj...Read on
Karlie Deckow

Most relevant negative review

  2024-05-14
Online service purchase
I had a really bad experience with the online service I bought. The product didn't work at a...Read on
Bashirian

Review with most votes

  2023-10-30
Website building platform purc
I just bought a website building platform from this company and so far, I've been pretty hap...Read on
woodrow

Reviews (23)

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    Would buy here again
    Overall

    Customer service experience

    The customer service at this company is absolutely amazing. I was super impressed with how fast they responded and how quickly they resolved any problems I had. The attachment feature was really helpful in making sure we were on the same page. The reps even sent me easy-to-follow guides to help me through any issues, which made everything so simple and hassle-free. The interface was user-friendly and perfect for someone like me just starting out, so my experience was really positive overall.


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    Website building platform purchase

    I just bought a website building platform from this company and so far, I've been pretty happy with it. It's not too expensive and it's really user-friendly, which is great for all levels of experience. I've run into a couple of hiccups, but the customer service team has been super quick to help and get things sorted out. Plus, the self-service center they offer has everything you need to make changes on your own.


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    Website technical support

    I just contacted customer service for technical help with my website. Bedros was amazing, he guided me through the whole process patiently and clearly. He even checked in the next day to make sure everything was working right. The service was straightforward, hassle-free, and top-notch, which left me super happy with the whole thing.