UPack Reviews
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Reviews (21)
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Moving with Upack
Moving was a complete disaster! I had to call a bunch of different numbers just to figure out what the heck to do. The delivery, pick-up, and unpacking of the trailer were a total nightmare. And on top of all that, a bunch of stuff was broken when we finally started unpacking. Then Upack sent us to this awful moving company. It was a disaster and I had to scramble to hire another company at the last minute. Never doing that again!
Insurance claim denial
My stuff that I made sure was safe got sent over to me all broken. So I went ahead and put in a claim with the insurance I got, but they said no way, their person who checks things out said the driver and the truck didn't get into any accidents, so it's my fault that my stuff is all messed up. The stuff that those crazy drivers messed up was worth $1400, but Upack doesn't even care. They don't care about us customers. I've used them three times in the past four years and dropped almost $10K, so I'm really let down.
Review with most votes
UPack: Just Okay
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