Enterprise Rent a Car
All reviewsEnterprise Rent a Car
46% Would buy here again
All reviews (46)
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Chevy Malibu
As for the ordering: Online ordering allows you to return the car after hours. However, there is no drop box at the location.
Service: Arrived at 7:30 a.m. The time posted online. They had a paper sign on the door that says they open from 8-5. Which puts the drop off time after hours and would have resulted in being charged an extra day. Because of the discrepancy in posted business hours, I was 30 minutes late for work. If they had a drop box or the decency to open the door and at least ask why I was there, they could have just taken the keys and sent me on my way. But instead, they chose to sit in the office eating breakfast and playing on their cell phones while myself and five other customers stood out in the cold until exactly 8:00 a.m. where they did nothing but take the keys anyway. There was nothing for me to sign, no inspection needing to be done, just took the keys and sent me on my way. Something they could have done 30 minutes prior.
The car: While the car was new, rode well, and was great on gas, the interior smelled like cat urine. Not sure if they are using ammonia to disinfect them before use. But, it's not a pleasant scent to have to deal with for 5 days.
I probably would not be using this company again, and will not recommend to others.cialis canada
I will not ever rent a car from enterprise or recommend any to rent one. On Thursday the 18 of March 2021 had a horrible experience with the so call branch manager on Friday the 19 of March 2021. The branch manager name is Nicholas Curlett. This so call branch manager was so rude disrespectfully not friendly wasn't helpful at all. He would not rent to me a first time customer because my card was declined on Thursday. I told the young lady I'll be back on Friday to rent the car. It was plenty of money in my account. I deposit my money in my account through the atm on Thursday not realizing I had to wait the next business day so I go back on Friday to get the car and I get this manager who was a ass hole he was really a piece of work. He let everyone in the lobby know that my card was declined the day before who does that. That so call manager need to return to school if not enterprise will be losing a lot of business. Also on their door please wear a mask but know one in there was wearing one no social distance at all. Why do all the co-workers in there take his bull crap he talks down to them. Remove him.
4 day rental of a
A surprisingly FAST, friendly, considerate, patient, flexible, and awesome collaboration of individuals who aim to please all while maintaining and keeping it professional, protective,and timely manner, operating their HILO based company. a fun stress free experience. If you saw me in the new bright red Jeep Wrangler,they substituted for a SUV I reserved by phone last minute because my truck was in the repair shop 4 days. I felt like a tourist on vacation ready to have a fun , safe and memorable time. I just wish i took some pics . NO PROB. I WILL BE BACK.
Mahalos to you , Joshua Nagle~ Rental Agent and Fa'ailoilo "Ilo"
Ma Sun~ Branch Manager.
.horrible service. Had a reservation by my insurance company due to my car being destroyed in my driveway by a uninsured driver. day five still waiting for an rental. they tried to rent my 5 ft tall wife a full size Ram truck which we have no parking space for while many cars on their lot. The hendersonville nc which i live just down the street from sucks big time. Unprofessional.
GOT A NEW VEHICLE
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Rental Car
I used to use Budget until I was charged for windshield damage that I could not even see?? I had third party insurance so they covered it. I have been using Enterprise ever since. With the exception of one experience I had in Phoenix, they are good people to deal with. I recently rented a vehicle. While on the road I heard a rock hit the vehicle. I inspected it when I had a chance and found a couple of small scratches on the roof. I reported it when I returned the vehicle. The employee I returned the vehicle to said not to worry. They consider small damage like that normal wear and tear.
F150 reental
i received the rental vehicle last week at Earnhardt Rodeo, in Queen Creek. The vehicle was dirty on the outside due to rain ( to be expected). inside was filthy, appeared to never have been cleaned, smelled so bad my wife would not ride in the vehicle after getting home. I Lysol ed 2x Fa-breeze 2 X, vehicle still had hair bands on the rear door lock. Earnhardt covered my vehicle thank god. Enterprise still had the nerve to bill me for $ 24 for extra insurance. I sent a customer service complaint with no response from the company.
6/22/2021
I reserved a vehicle in 6/16 and received 2 calls the evening of 6/21 to confirm I would be coming at 10am on the 22nd. At 930am on the 22nd, I received a call there were no vehicles anywhere for me. Enterprise left me stranded and even after 3 different calls to them, I still have not received a response. I will take my emerald club membership and go elsewhere
I’ve been to the car continually since August until end of November.
I’ve rented a car since the beginning of August from the Springfield Massachusetts branch.
I will continue to rent as my car has not been repaired yet it may not be repaired until the beginning of the new year.
There was some confusion in pricing in October it was quickly resolved to
My satisfaction. In fact, they went above my expectations.
The staff is kind and considerate and I highly recommend using them.
I also recommend joining The rental membership.
Gregory SwansonCar rental
Rented a car from Enterprise: Jessica Scott helped me at their 23rd and Frankfort location in Panama City, FL and she was fantastic: She was nothing but kindness and patience as we worked through me getting a car and then switching it out. Honestly I wish all customer service representatives were more like her. Especially in these days of COVID-19 and Christmas, etc. I will ask for her the next time I go there.
Cost-efficient care rental service
I find this best at the price, reliability and services.
We been for a trip last weekend and dealing with Enterprise has been hassle-free expreience. They guide you on everything specially if this is your first time.
renting services are detailed and take care of, in various situations.Feb 1 - 3, 2021
Only rent from Enterprise. Brandon at the Galveston has been more than helpful. The only time I had a problem he made sure I had the help I needed to resolve it.
Several times my rental has been upgraded for free! I love their service. Wouldn't go anywhere else.
Thanks,
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We rented a car from your business on Prospect Avenue I Champaign, Illinois. I had the pleasure of working with Nate and what a great person. He was easy to work with and very courteous. The suv we were to get smelled on the inside and he was glad to exchange for another vehicle. We also had a last minute change with insurance and was glad to work with us on that. The car was clean inside and out also. What a great experience from the start to the end. Nate was a pleasure to work with,5 stars on everything. Thanks again.