N26 Reviews

: 21

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76% Would buy here again

Most relevant positive review

  2024-04-15
Quick and Easy Banking
Banking with this service has been so easy. I love that it's totally free, which is great fo...Read on
Shields

Most relevant negative review

  2024-02-27
Bank account fees
I just switched to an online bank to try and save some money. But I was pretty bummed when I foun...Read on
C. Legros

Review with most votes

  2024-01-01
International and local bankin
The features this bank offers are easy to understand and open. I like that I can easily find deta...Read on
L. Bode

Reviews (21)

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    Quick and Easy Banking

    Banking with this service has been so easy. I love that it's totally free, which is great for someone like me who's all about saving money. It's awesome that I can also have a joint account in case of emergencies. The best part is the notifications for any transactions happen right away, so I always know what's going on with my money. I also appreciate seeing future payments highlighted so I can plan ahead. Getting a bunch of free ATM withdrawals is a nice extra perk too. My only gripe is that I wish I could talk to a real person when I need help. Plus, there are ongoing issues with paying Spanish taxes using the free account, and that's pretty annoying.


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    Cash withdrawal and deposit

    I am really happy with the services at this bank. Being able to easily withdraw and deposit cash is so convenient, I don't have to stand in those long lines at regular bank branches. I've been with them for a while now and switching to this bank as my main financial institution has really paid off. Not only do I save time with their quick services, but I also make over 300 euros more per month compared to my old bank. Overall, I'm really impressed with everything this bank has to offer and I definitely suggest it to anyone looking for a reliable and efficient banking option.


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    Mobile banking experience

    I really like using mobile banking because it's so user-friendly and easy to navigate. However, there are a couple of things that could be better. For example, when I transfer money into a separate space, my main account balance doesn't always update, which can be confusing. It would help if the spaces were more clear cut. Also, the auto-categorization of transactions isn't perfect, especially for recurring payments. It can get annoying having to fix the categories every month, especially when it messes up my budget.


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    International and local banking services

    The features this bank offers are easy to understand and open. I like that I can easily find detailed info about fees and other important stuff. Whenever I have a question or issue, the customer service team is quick to help. It's great for both local and international banking needs, especially for folks in Germany with clear info on possible debts and fees. When I opened my account, I got a free card, but I know I'll have to buy a new one once it expires - a simple and fair process that I'm cool with.


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    Account blocked for 4 days

    They won't even tell me why they blocked my account, how long it will be blocked, or what I need to do to fix it. They don't care if you need the money for rent, mortgage, or food; they'll just freeze your funds without any explanations. Watch out for this company, they could really mess up your life out of nowhere.


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    Quick money transfers and helpful customer service

    I was really surprised at how quickly I was able to transfer my money and how helpful the people were on the phone when I needed assistance. It was like whoosh, money sent, whoosh, problem solved. Thank you for making my life easier, you're awesome!


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    Online banking account usage

    I thought the whole online banking account application process was really easy and straightforward. The app is super easy to use, and I love being able to access my account from anywhere, even when I'm out of the country. Even though I might not be the usual age range for online banks, I've been happy with the service for a long time. I've had a way better experience with this online bank than I ever did with a regular bank, and I don't regret switching over at all.


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    Mobile banking app stability

    I really do appreciate all the work you put into making this app, but I've been having some issues with it. It keeps timing out while I'm using it, so I have to keep closing it and opening it again. It's getting pretty annoying, especially when I'm trying to do something important like a transaction or checking my balance. Also, I keep getting error messages like "Oops! Something went wrong on our end!" which is messing with my experience using the app.


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    Quick account setup

    Opening an account was really easy, just meet the requirements and you're all set. Customer support is great, they actually respond quickly, unlike some other companies who make you wait forever. The virtual card is awesome, especially for people who use ApplePay. I highly recommend this online bank, it's the best choice for anyone looking for a trustworthy banking option in Germany or the Eurozone.


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    Online banking services

    I thought the online banking services were pretty good. I liked that my account is active and earns a little interest. But I was bummed that they don't offer an EC card for use in Germany, which makes it hard to get cash from ATMs and vending machines that don't take debit cards. It would be awesome if they could add a credit card option as a new product down the line.


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    Bank account fees

    I just switched to an online bank to try and save some money. But I was pretty bummed when I found out that because I have something on my credit report, I could only get a Flex account that makes me pay €6 every month. And if that wasn't bad enough, I also have to shell out €2 every time I make a withdrawal. I thought about getting a protected account to make sure my monthly income is safe, but even then I'm stuck dealing with these fees. It just doesn't seem fair that someone like me, with a limited income but trying to stay secure, has to keep paying fees while someone with no obvious money issues gets everything for free.


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    Incompatible with Lexoffice, card canceled but still charged

    I've gotta say, my experience with this service has been a major letdown. Can you believe that the lack of compatibility with Lexoffice caused issues with authentication, which led to my card getting charged wrongly? Even after canceling my card, I still haven't seen a refund, so now I have to go talk to a lawyer to get my money back. The customer service has been a complete joke - unhelpful and slow, forcing me to take my business elsewhere next month. I definitely wouldn't recommend this bank to anyone, and if I could, I'd give it zero stars.


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    Online banking services

    I was really looking forward to using this online bank, but sadly, it has been quite disappointing. The bank itself looks good and professional, but they really struggle when it comes to fixing issues with my account and making the app work properly. Money is so important in our lives, and it's vital for a bank to quickly solve any problems that come up. This bank just doesn't meet that standard, which creates a lot of stress and hassle for us customers. They really need to step up their game when it comes to helping their clients and providing technical support.


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    Simple recharge process, transparent fees, quick account transfers

    The recharging process is super easy and they clearly outline all the costs. Transfers to your account are quick too. So far, everything's been smooth sailing here in the US, but I haven't had a chance to try it out in other countries yet.


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    Fast and efficient

    It was so quick and easy to use. They might want to think about upping the number of withdrawals per ATM, but everything else was great.


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    Standard membership and mobile banking

    I got the regular membership and I've been using the mobile banking a bunch, especially when I'm traveling. I like how easy it is to use, but I ran into a few problems that could have been fixed better. I reached out to customer service on June 5th, 2024 about an issue that still hasn't been fixed, but I'm hoping they'll take care of it today. Even with this hiccup, I think the whole experience is okay, though there's definitely some areas that could be better.


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    Best bank ever

    This bank is great! The customer support was really helpful and fast, they fixed my issue right away. The features like scanning IBANs or QR codes for bills are fantastic. The app is really user-friendly and I appreciate how everything is well-organized. The pricing is reasonable and I honestly can't find anything bad to say about this bank. I definitely recommend it!


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    Online banking services

    I've been using online banking for about three months now and I gotta say, I'm really impressed. It's so handy to be able to easily buy stuff and transfer money between PayPal and my bank card. It's made a big difference for me. Plus, it feels safe knowing there's an extra layer of security. Overall, I'm super happy with the service.


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    Mobile banking with real-time money transfers and clear expense reports

    I really like the mobile banking app, it's super easy to use and very convenient. The Money Beam feature is great for quick money transfers, which is really helpful. And the expense reports are detailed and simple to understand, making it a breeze to keep track of my spending.


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