32 Degrees Reviews
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Recent purchases problematic
I've been a customer for a while now, but my recent orders have been a mess. The clothes used to be good quality at a good price, but not anymore. The customer service has gotten worse with reps in another country. It wouldn't be a big deal if they actually did their job, but they haven't. I lost money on my last purchase, which really stinks. I can't suggest this company to anyone anymore.
Order mix-up
I bought a sweatshirt online and ended up getting the wrong size by mistake. I tried to swap it out, but they wouldn't let me. On top of that, the customer service person I talked to was really rude when I asked for assistance. Not to mention, the quality of the sweatshirt was terrible. What a letdown! I definitely won't be shopping here again.
Men's clothing
Yes, order was received however, the items were incorrect.
Either I make a mistake with the order, or you sent the incorrect items.
Nevertheless, I am going to discontinue shopping with your company.
I have tried to get information on how to return or replace the incorrect items for a week now.
I have tried to be patient with your company and continue buying from you to no avail.
Your customer service is horrible, and I can't put up with the lack of customer service you don't offer any longer.
Customers do not have the ability to speak with a live person when you contact your company, and everything is done via emails, which takes forever.
I am going to post this email on your website as a review.jacket and shirt
I ORDERED A JACKET AND SHIRT AT 8.45 AM AND REALIZED IT WAS THE WRONG SIZE
I E MAILED THEM 10 MINUETS LATER TO CHANGE THE SIZE AS PER OUR CHAT THE GIRL SAID IT BWAS TO LATE TO CHANGE IT I HAVE BEEN IN BUSINESS 50 YEARS AND WOULD LIKE TO GIVE YOU SOME OF MY EXPERANCES I WOULD NEWER ORDER AGAIN FROM A COMPANY THAT HAS NOT LISTED A PHONE NUMBER, AND JUST TRYING TO CHANGE A SIZE 10 MINUETS LATER IT'S TO LATE. I WONDER IF THEY WILL SHIP IT TO ME AND CHARGE ME A RESHIP CHARGE WHEN THEY SEND ME THE RIGHT ONE I'M SURE THEY TAKE YOUR MONEY QUICKER THAN THEY REED THE ORDER I HOPE THEY HAVE A GREAT DAY IF YOU ARE SMART NEVER BUY ANYTHING FROM A COMPANY WHO YOU CAN'T SPEEK TO THANKSvarious men's and women's clothing purchases during 2021
I have nothing negative to say for the exception of the clothing being made in China.
I am pleased with all the items I have purchased and the quality is very good. If you want a lot for your money or you live on a restricted budget, this is a win.$148 jackets
I have not received my order from November 20. I believe the problem is with their courier DHL
2 fleece dog sweaters
Order 2 dog sweaters. Received and they were just a little to small. Company does not offer exchanges. You pay to have it shipped to you pay to ship back plus return fee... then do a whole new order to get item again. I would end up paying the $6.99 each plus s/h fees my total was just over $20. Plus return shipping and $5 return start over s/h I'd be paying nearly $20 each for $6.99 simple fleece velcro fabric wrap.
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