All American Print Supply17 reviews
This score is based on 17 genuine reviews submitted via US-Reviews since 2023.
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long waits, vague help, promises that go nowhere. After two replacements in a year my warranty expired and they shrugged, “no more coverage.” I’ve spent hours on the phone, sent pictures, tried to return stuff, got passed between teams, and then offered more replacements that felt just as questionable. Delivery itself was hit-or-miss — late or dented a few times. Emotionally, it’s just draining; you expect a quick fix but get dragged into months of runaround. I do think some people might get lucky, but for me the whole experience has been frustrating and disappointing, mostly because their service and delivery never matched the product they advertised.
Quick lifeline for my printer
Needed someone who actually knew my Prestige A4 printer. I run a small home business and the printer started jamming right before I had to send invoices — perfect timing, sigh. This guy was calm and explained stuff without the usual tech-speak. He read every detail I sent him. When he didn’t know something he looked it up and came back with clear steps and even a photo of what to check, which was oddly reassuring. He didn’t promise miracles. He was honest about what to expect. I’ve had worse support before, so that difference stood out. Really glad I reached out. He’s patient and polite, too. Would recommend.
Cautiously relieved after a long headache
I'm cautiously relieved that the core problem finally got fixed, but getting here cost me time and money — and a lot of patience. I needed this printer for my small print shop; we were printing client jobs daily and any downtime directly hit my revenue, so I bought the Prestige A3 Plus to keep things running. At first I was skeptical and then honestly pretty frustrated for months. The printer repeatedly failed, sometimes shipped the wrong parts, and support knew the fix but didn’t act like it wanted to help — no real empathy, just scripts. I ended up buying a replacement print head out of pocket after asking them to honor the warranty repeatedly. Weirdly, right after the warranty officially expired, they suddenly agreed it should be replaced. Go figure. Along the way I spent about $800 on parts and supplies I probably didn’t need because I was told to buy them to troubleshoot — and that’s money I can’t get back. There was also an issue with the color ink — no visible dates on the cartridges and then I was told they might be near expiration, so I was encouraged to buy more. That felt like throwing good money after bad. What turned it around was persistence: multiple calls, a few escalations, and eventually someone who took responsibility and arranged the right repair. It was too late for the lost jobs and the lost clients, but at least the machine runs now and prints reliably. So yes, still annoyed by the whole process and the wasted supplies, but I am somewhat satisfied that the printer is usable and support finally did what they should’ve done months earlier. If you rely on this for business, be prepared for a rocky start and have a backup plan.
Mid-job surprise
I was three hours into a print run when it froze — I’d bought it weeks earlier and at first it felt solid, smooth paper feed and good print texture. Support dragged out fixes for weeks though, answers were dodgy. Oddly one accessory worked well, mixed feelings.
Kitchen gamble paid off
I almost skipped this because the reviews made me nervous, but I needed something for daily meal prep and my small apartment counter. It hesitated the first week with a weird noise, I panicked, and customer chat helped and fixed it. Now it’s part of my morning routine, surprisingly pretty solid, and I feel relieved I gave it a shot.
Still waiting, wallet lighter
I thought I'd get a working A3+ DTF but nope — been following their tech advice since May and it's still dead. I even bought the new boards they asked for, about $500, and nothing changed. Delivery of parts was okay but support kept passing the buck. Kind of bummed. I'd tell anyone to shop around, don’t expect quick fixes here.
Saved my Thanksgiving print run
their support actually saved my holiday deadline. I was printing a huge batch for the holidays and hit a snag on Thanksgiving. Popped into their Slack tech channel, asked about my Prestige DTF printer, and their AI replied in under five minutes — no messing around. First impression was skepticism, then relief. Pretty grateful it wasn’t left to me to troubleshoot all night.
Relief in the workshop
I was halfway through a morning run of custom tees when I knew it worked. Had white-ink drama at first — they sent troubleshooting videos and then shipped a warranty print head. Installing it myself took patience, but wow, colors pop and daily production's smooth now. Honestly surprised how much better the prints look. I use it every day for my little shop, and I'm relieved.
Half the ink, half the patience
check every carton immediately and don’t count on quick fixes. I’m not mad, just tired of the extra work. A better follow-up system and clearer communication would win me back.
Surprisingly useful after a rocky start
I’d buy it again, oddly enough. I needed a reliable printer for my home office and after a faulty first unit and a replacement that acted up, I almost gave up. Tech support was a pain, they weren’t great at walking me through stuff, but my husband knows enough about printers to jury‑rig a stable setup and now it works well enough for daily use. It’s not perfect, still a bit finicky, but prints fine and saves me trips to a copy shop. Kinda relieved and happy we stuck with it, honestly.
DTF Machine Purchase
I just bought a DTF machine from this company, and to be honest, my experience hasn't been great. As soon as I got the printer, I ran into problems with the white ink that messed up how the machine worked. I tried fixing it, but all the company gave me was some Youtube videos as a solution, which didn't help at all. Finally, they said they'd send me a new print head under warranty, but then out of nowhere, they wanted an extra $1000 for a technician to come and install it. The fact that they're not giving me the support I need and won't back up their product is really disappointing.
Prestige DTF printer purchase
I just bought a Prestige DTF printer from this company and the whole experience was awesome. On Thanksgiving Day, when I had a technical problem, I reached out to their Slack tech support channel for help. I couldn't believe it when I got a reply from their AI in less than 5 minutes. It saved me a ton of time trying to figure it out on my own. I was really impressed by how fast and helpful they were, especially on a holiday. Thanks a lot for the help!
Printer supplies
Even though I saw a not-so-great review, I decided to roll the dice with this company when I needed some printer supplies. I gotta say, the ordering process was a breeze - super easy to figure out. The website was user-friendly, and I had no trouble finding what I was looking for. The customer service team was top-notch, always there to help me out and answer any questions I had. And the prices? They were really competitive, giving me good bang for my buck. My order didn't take forever to arrive either and showed up in great shape. All in all, I had a great experience with this company and wouldn't think twice about buying from them again in the future.
DTG printer supplies
I gotta tell ya, my experience with this company for my DTG printer supplies was far from good. Every time I ordered pre-treatment and ink carts, they kept messing up my orders. It was like a never-ending cycle of mistakes. I'd order a whole run of ink, only to get part of it. And when I needed a specific color that was running low, well, you can guess what happened - it never arrived. This happened more than once, and let me tell you, it was beyond frustrating. One time, they even sent me the wrong ink carts and pre-treatment. What a disaster!
PRESTIGE A3+ R PRINTER
BUYER BEWARE! THEY ARE SCAMMERS. I have had nothing but ... from this company. The support is the worst and your downtime when things fail is weeks. They are not truthful and sell printers with known issues. DO NOT PURCHASE FROM ALL AMERICAN PRINT SUPPLY. IF YOU DO YOU WILL BE SORRY.
DTF Printer
Terrible...bought a new DTF machine from them. From day 1 printer had issues with white ink. To try and fix, all they send are Youtube videos. After nothing corrected problem, they sent a new print head that covered by warranty, but refused to send a tech to install it. Wanted $1000.00 from me to have tech come out. Ridiculous, a new machine that they dont stand behind.
Fancy printer paper
I recently bought some really nice printer paper from this store, and let me tell you, it's seriously top-notch! The quality of the paper is amazing, and my prints come out looking fantastic. I have never been so impressed by paper in my life.
About All American Print Supply
Do you need to print many documents in the office or be a part of a printing agency? Do you require special equipment to print and publish smoothly? You might need a company to supply all the printing tools for a smooth and uninterrupted working experience. All American Print Supply Co. is one of the names listed as the printing supplies providers.
All American Print Supply Co. provides printing supplies to different companies and masses in the USA and worldwide. However, being a first-timer, how would you know about the quality of their products. There are customers around the globe who have used their products and provide impartial reviews to help people worldwide make the right decision; you can do this by checking reviews at US-Reviews. Furthermore, you may also check Customer Reviews on their site to determine how the company has been dealing with its customers.
About All American Print Supply Co.
The company All American Print Supply Co. is one of the print equipment suppliers extending their services to every corner of the world. Their services range from direct-to-substrate-digital printing to hotfix sequin embellishments.
The company has extended its business to almost 500 companies, intending to bring unique and quality printing equipment to the market. In addition to this, their website has a user-friendly interface for users to navigate and explore their services and products.
Origins and All American Prints
All American Print Supply Co. is based in the USA and was founded in 1986 to provide basic printing supplies to people worldwide. The company received an award in 2021 for the 2021 Premier Print Best of Category - Digital Printing (Direct-to-Garment) Award. The company is situated at three different locations, including Roland St., Buena Park, CA, Midway Rd. Suite 230, Carrollton, TX, and E. Erie Ave., Philadelphia.
Products and Services of All American Prints Supply
The company provides its products to people worldwide, ships their products locally and internationally. They have active customer service for interaction with users. Their website allows direct chat with the customer care representative for recording the problems and sorting them out. Furthermore, a Contact Us section from the users can contact the company representative to register their feedback, complaints, or other reviews.
All American Prints Supply Delivery and Payment options
There are different shipping options available on this company’s website, depending on the location and package of delivery. The flat Shipping method takes just 1-3 business days, whereas to avail of Free Shipping, customers need to purchase products above 150$. Another shipping option is Military Base, and under this shipping method, the product delivery takes around 4-8 business days.
They also have a Return & Exchange policy in case of damaged or defective delivery. There are certain items for which the company doesn’t allow a return. There are specific rules that customers must follow for other products to get a refund.
Compliments, Complaints, and Tips for All American Prints Supply
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Last update: April 2026
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Review with most votes
DTF Printer
Terrible...bought a new DTF machine from them. From day 1 printer had issues with white ink. To try and fix, all they send are Youtube videos. After nothing corrected problem, t... Read onBy: wayne