Amara26 reviews
This score is based on 26 genuine reviews submitted via US-Reviews since 2021.
Featured Reviews
Reviews (26)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Not-so-London dresses, big letdown
ask where it ships from.
Surprisingly my new go-to
Woke up, grabbed this on my way out and honestly it's been in heavy rotation since. The fabric is softer than I expected, kinda lightweight but still warm enough for chilly commutes. Fits true to size, pockets useful for keys and phone, and the zipper doesn't snag — small things that matter when you're rushing. I wear it for errands, dog walks, and even working from the couch; it doesn't look sloppy. Shipping was a little slower than I hoped, but customer service answered quickly and sorted a question I had, so that helped. Feels durable, not flimsy, and the stitching looks solid so far. I'm pleasantly surprised — it's become my go-to. Also the color held up after a wash. Glad I gave it a shot.
Not what I expected
the pattern is a nice surprise, but fit and support are disappointing.
Thought it was London — big surprise
I opened the box expecting a decent dress from what looked like a London retailer and instead got something thin and badly stitched. That was disappointing, sure, but what really annoyed me was the return mess. They stalled, asked for proof, finally gave a return address — in China — and wanted me to pay and show tracking. I’ve bought from plenty of UK shops before and never had to do that, so paying £16 felt like pouring salt in the wound. I sent it via Royal Mail with tracking, waited, and then they told me customs in China was holding it and there was nothing they could do. After that my emails went unanswered. I was a bit gutted and more than a little annoyed, but I also learned to always check where stuff ships from and to ask about returns up front. Not all sellers are like this, but heads up — check the small print and keep your tracking handy.
Unexpectedly relieved
I was standing at the kitchen island, phone in hand, watching the tracking updates — that's the moment I knew they'd make it right. I ordered a dress for my wife, paid, and when it arrived it didn't fit. I messaged the company and they agreed to refund once I sent it back, gave me a return address (in China) and I shipped it, tracking and all. The parcel got stuck in Chinese customs for ages, a month or so, and that was annoying. But after I nudged customer service with the tracking info, they really looked into it, kept me in the loop, and eventually processed the refund. It wasn't instant, sure, and the waiting was frustrating, but the refund showed up and that made me happy. I use their site mostly for special occasions, and this experience won't stop me — their follow-up and final fix convinced me they're willing to sort things out. Small hiccup, big relief.
Versace cushions
Oh my gosh, I just got these really awesome cushions from this fancy store. They totally make my living room look so stylish and cool. I've bought a bunch of stuff from there and I love it all. The people who work there are seriously so nice and helpful. They have such unique and cool stuff, and the prices are actually really good. Not to mention, the delivery was super quick and simple. I definitely recommend checking them out.
Chic home decor
Amara has seriously become my go-to for all things home decor! I mean, they just always have the best stuff, you know? Every time I pop onto their site, I can't help but pick up a little something extra (or two). The quality of their products is seriously unmatched, and I'm always finding these unique pieces that I just gotta have.
So, recently I had a little hiccup with my order, but let me tell you, their customer service is on point! Hazel totally went above and beyond to sort everything out quickly and smoothly. Shoutout to Amara for always hooking me up with the best shopping experience, hands down!Quick delivery, return label included
I was so impressed by how quickly my order arrived - it showed up the very next day, and that was on a Sunday! They even included a return label just in case I needed it, which I thought was a really nice gesture. I'll definitely be coming back to shop here again.
Recent purchases for multiple home improvement projects
I've gotta say, I am seriously blown away by all the awesome products this company has to offer. Every single thing I've bought has gone above and beyond what I expected, and the quality is top-notch. I've used these products for a bunch of home improvement projects and never had a single problem. Shoutout to Carrie, the customer service rep – she's amazing. Carrie is so professional and dedicated, it's really impressive. She's always there to help out right away and provide whatever support I need. I really appreciate her exceptional service and how she's always got my back.
Credit note issue
I had a credit note worth $1000 from this company, but when they went bankrupt, they wouldn't honor it. Their customer service was terrible, they kept refusing to honor the voucher. When I contacted them, they basically lied about why they couldn't honor the credit note.
Excellent products, well-packaged
The products here are top-notch - always high quality and show up at your door super fast with reasonable shipping fees. I've never been let down by any of my orders, especially during sales when there's a ton of great choices available.
Eye-catching plate purchase
I had such a fantastic time shopping at Amara! Their website was so easy to navigate, and I quickly spotted the beautiful plate I had been searching for. They had such a wide variety of products, including some really special items that I had never come across before. I was pleasantly surprised by how quickly my order was shipped, especially considering it was delivered all the way to Canada. Plus, my plate arrived in such lovely packaging. I can't wait to shop at Amara again next time!
Recent sale purchase
The sale at this store was amazing! I got some really good stuff at super reasonable prices. My order came quickly and everything was in perfect condition because they packaged it carefully. I'm so pleased with what I bought and I'll definitely be back for more shopping later on.
Recent online purchase
I recently bought some stuff from this company, and when I needed to return one item, it was a total headache. I had to pay for shipping and multiple fees to send it back. Dealing with DHL and failed drop off tries was a mess, so I reached out to them for help. They finally sent me DPD labels, but it's been 10 days and I still haven't gotten my refund. Waiting 14 days to process it just doesn't fly in this online shopping world. I've given them proof of delivery, but they're still making me wait. I'm really let down by the customer service and how everything's gone.
Baobab Collection candle purchase
I bought a Baobab Collection candle from this company because I wanted to have a nice candle to make my home cozy. But, I was really let down when the glass of the candle broke because it got too hot while I was using it. It was scary and made me feel like the product was not good quality. Plus, when I contacted customer service for help, they couldn't give me any useful advice, which made me even more upset. Overall, I am very disappointed with my whole experience and I wanted to share my negative feedback about it.
Home decor purchase
Amara has some seriously awesome products. I can't get enough of them and now all my friends are hooked too. My place is decked out with their decorations, comfy stuff, and kitchen gadgets. The style and quality are top-notch, super distinct. And their customer service? Absolutely next level - so friendly, helpful, and understanding. Huge shoutout to the Amara team for turning my home into a gorgeous retreat ❤️
Heavily-reduced items, easy ordering, next day delivery
I just snagged some great deals on clearance items and my husband is thrilled that I have a talent for finding bargains. Ordering was super easy and I got my hands on some high-quality stuff. Plus, my order showed up the very next day, packaged nicely and all set to use. Seriously, who wouldn't love that kind of service?
Annoying customer service
I can't stand this store, seriously. When I email them, it's like banging my head against a wall. They never really listen and I feel like I'm just repeating myself constantly. It's been ages and they still haven't given me a straight answer about my issue. Ugh, I wouldn't even waste your time shopping here.
Refund issue
I've been dealing with a refund problem from my recent purchase for the past 3 months and it's been a total nightmare. I've given them all the info they needed, like the tracking and proof that I sent back the items, but their customer service has been just awful. I've sent more than 20 emails and every time I get a new person giving me a different excuse or asking for more stuff. It seems like they don't want to give me my money back, even though the tracking shows the items were returned. I even tried opening a case on PayPal, but they said they couldn't do anything because of that, so I closed it like they said, but still no refund. This whole situation is so frustrating and crazy. It's obvious that the new owners brought crappy customer service with them. I really suggest staying away from this company.
Furniture order
I just got a bunch of new furniture from this store, and let me tell you, I was totally impressed by how nice everything was. It was a really fun experience unpacking everything, and each piece looked even better in person than it did online. The furniture is super high quality and the design is top-notch. I'm really happy with everything I chose, and I definitely think it was worth the money. Plus, the delivery was super fast - I got everything in just a few days, which was awesome.
About Amara
One of the few things that last for almost a lifetime is a home. Beyond its aesthetic quality, the feelings and connections it brings can never be forgotten. Your home is a part of you that you can never be separated from. As such, it only makes your home more pleasurable when you put effort into decorating it. One of the companies that claim to help people create their dream home is Amara. However, you should read reviews of Amara here to know if they have been efficient in helping people create their dream home.
About Amara
Amara is an interior decoration brand founded by Sam and Andrew Hood. Sam has a flair for decorating homes and she turned that flair into a company. They are a homeware brand that is passionate about helping people create their dream home. They have an ever-increasing range of products and designers for their customers to choose from. They pride themselves in having an impeccable customer service. They claim to care about the environment and sustainability issues and they work with these considerations in mind.
Interior Design @ lodha Amara
Products of Amara
Their products include furniture such as bean bags, benches, chairs, children's furniture, drinks trolley, tables, stools, home accessories, home fragrance, lighting equipment, bedroom equipment, bathroom equipment, kitchen tools, lifestyle brands, dining sets, etc.
Compliments, Complaints, and Tips for Amara
If you have used any of Amara products in the past, kindly drop a review. How would you rate the quality of their products? How would you rate their customer service? Are their products pocket-friendly? Would you recommend Amara to others?
Details
Contact Information
Unit A Brook Park East
NG20 8RY Shirebrook
United Kingdom
Categories Amara
Online Shop | Home and Garden | Children & Baby
Page Statistics
Last update: January 2026
Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.
Review with most votes
Black horn tray
There are no free international returns even though it was blatantly stated that returns were free on every single item page. I was sent an item that looked vastly different fro... Read onBy: Serene