Balenciaga Reviews

: 21
48% Would buy here again

Most relevant positive review

  2024-03-03
Girly sneakers
I got these really cute girly sneakers last week and I just felt so adorable in them. They were s...Read on
Warren

Most relevant negative review

  2024-03-05
Defective Speed 2.0 lace-ups
Before you drop some cash at this store, you might want to reconsider. I picked up a pair of lace...Read on
A. Graham

Review with most votes

  2023-02-01
Unique | Ahead | High Quality
I have been a fan of Balenciaga for quite some time now. The brand has a unique and recognizable ...Read on
Keon Quitzon

Reviews (21)

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    High-end clothing purchase

    I was really bummed out by the high-end clothes I bought from that store recently. They weren't as great as I thought they'd be, considering how much I spent. The store itself had a cool vibe, but the customer service was kind of lacking in friendliness and attention. Honestly, I felt like I was paying way too much for what I was getting, and the delivery took forever with no updates.


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    Misleading Shoe Purchase

    I bought a pair of shoes from this company recently, and the whole thing was a huge letdown. When I got my order, I saw right away that the shoes in the box were totally different from what I wanted. So, I went to the official site to talk to customer service and try to fix the mistake. But, the person I talked to, Laurene, didn't really seem to care. She just told me to go to a store to deal with it. The lack of concern for customers was pretty clear and it was really disappointing. Laurene, maybe you should think about a different job if you can't handle working in customer service with the right skills and empathy.


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    Triple S purchase

    I recently bought a pair of those Triple S sneakers from your store and man, was I let down. The quality was seriously lacking, they started falling apart after just a couple wears. And when I tried to get some help fixing or swapping them, the customer service was straight up useless and brush-off. It was a total bummer and really disappointing, especially since your brand has such a good rep.


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    Overpriced trendy clothes

    This company is absolutely terrible. Their prices are so high and their marketing tactics are just awful. The way they sexualize kids in their ads is just so disturbing. It's really gross and something needs to be done about it.


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