Colorescience - Overall Rating based on 17 reviews
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Refund delay
I'm really let down by how slow and unresponsive they've been with my refund. I've sent them a bunch of emails about it, but haven't heard anything back or gotten any updates on what's going on. It's annoying to have to keep bugging them for something that I should be getting back. It's been almost 6 weeks since I sent the stuff back in great condition, and the tracking shows that they got it, so I don't get why they're dragging their feet.
Overpriced product for dark skin
This product was totally worthless for my dark skin tone. It didn't match my complexion and left a weird yellow tint that made me look silly. I tried to get help from customer service, but they completely ignored my emails and didn't even try to address my concerns. It's annoying when companies say they're for all skin tones but don't follow through. Save your money and find products that actually work for darker skin tones.
Skincare products
I recently bought some skincare stuff from this company, and even though the products seemed pretty good, I was pretty let down by the customer service. The products didn't last very long, so I couldn't use them for the full 12 months after I bought them. When I mentioned this to customer service, they just brushed it off and said it was okay to use the products before they expired. I thought this was kind of silly and didn't really help with my worries about the products going bad quickly. All in all, I wasn't happy with how unhelpful and unsympathetic the customer service folks were.
Overpriced products
I can't believe how bold this company is. I ordered some stuff back on November 29, 2022, and it never showed up. I didn't get my money back either, or even a response to any of my emails. It's almost been a whole year, and I'm still waiting. Their customer service is terrible, and I won't be buying from them again.
Return Issue
Yeah, so I ordered something and then tried to return it, but the customer service was just awful! They didn't even respond to me or give me any help on what to do. I swear, I'll never buy from that place again, like seriously ever.
Tinted sunscreen purchase
Their tinted sunscreens are so orange, they made me look like a walking Oompa Loompa! And let me tell you, their customer service was just terrible. They'd rather put on a whole song and dance than actually help with refunds. Buying from them was definitely a big mistake.
Mineral sunscreen
I really love this mineral sunscreen! It's perfect for my sensitive skin. Finally found something that keeps me safe from the sun without irritating my skin. Since using it, I haven't gotten a sunburn and I love how easy it is to take with me on the go.
3-in-1 balm purchase
The products are alright, but the customer service is not great. I bought this 3-in-1 balm that was almost expired and when I tried to reach out to customer service, I didn't hear back from them. I was really hoping for better service considering how much I paid.
Concealer that doesn't crease
I've been searching high and low for a concealer that like, actually stays on all day and doesn't like, crease, and let me tell you, I have totally found it! This product totally lives up to the hype and now it's like a must-have in my makeup routine. I don't gotta stress about my concealer like, disappearing or getting all gross in my fine lines as the day goes on. The coverage is amazing and like, it just melts into my skin for that super natural look. I am so happy with this buy and you can bet that I'll be getting it again in the future.
Eye concealer and Glow sun cream
I love their products! The eye concealer works wonders on covering up my dark circles, and the Glow sun cream leaves my skin looking fabulous. The only downside is that it takes a while for the products to arrive after ordering, so be sure to order ahead of time.
Product with Short Expiry
I just bought this thing from this company and when I looked at the expiration date, I saw that it was gonna expire in less than 6 months! What's up with that? It was supposed to last for a year. Super bummed about it, especially because I had already used it by the time I noticed. I tried contacting customer service to get a refund and they straight up said no. I couldn't believe it! They didn't care about making things right for me at all. Just not cool, if you ask me.
Sunscreen not received
I ordered some sunscreen two weeks ago and it still hasn't shown up! I've been trying to reach out to them, but nobody is getting back to me. This is definitely a scam! I just really want my money back.
Order cancellation without explanation
I had a really frustrating time dealing with this company. I was so pumped to get this product I ordered, but then they went ahead and canceled it without even giving me a reason why. And to top it off, nobody from customer service said sorry or tried to make it right. I ended up feeling annoyed and let down by the whole thing.
Powder sunscreen purchase
I bought the powder sunscreen the other day and let me tell you, I'm totally in love with it. It goes on super easily, doesn't make my skin feel weighed down, and the best part is it doesn't bother my eyes at all like other sunscreens tend to do. Plus, it's safe for kids too, so the whole fam can use it without worry. I gotta say, I'm pretty darn pleased with this product and will definitely be buying it again.
Refund issue
The seller seemed shady because I returned something and never got my money back. I emailed them and even had proof that my return was delivered, but still no refund. Luckily, I used PayPal and they helped me get my money back. It was a pain, but I finally got my refund in the end.
Sunscreen purchase
I just bought some sunscreen from this company, and man, let me tell you, I was so bummed out by it. The sunscreen had this funky smell, kind of like butt juice - yuck! And get this, it was almost expired! Can you believe that? Especially after shelling out a good amount of money for it. So, I tried to talk to this lady, Julia, in customer service about it. But she just kept lying and denying everything. It's really disappointing to see a company care more about lying than making sure their customers are happy with their products.
Quality products !Quality price
Suited to my skin so this is best SPF 50 Face shield in particular All credit goes to formula Number of skin care and makes up products I used sometimes fully chemicals based and sometimes organic
Before going to select suitable cream I gone through dozens of comments given by users how effective and useful is also for what type of skins Manufacturers claimed these formula is best suitable for all types of screen but users said with experience that this is not that much effective on oily skins And my skin is oily and I used it This way I proved that user was fake It's best suited me so I wrote best SPF Formula ,possible some difference person to person.
Review with most votes
Quality products !Quality pric
Suited to my skin so this is best SPF 50 Face shield in particular All credit goes to formula Number of skin care and makes up products I used sometimes fully chemicals based an... Read onBy: Theresa