All reviews of vivien
Review about: Colorescience
Skincare products
I recently bought some skincare stuff from this company, and even though the products seemed pretty good, I was pretty let down by the customer service. The products didn't last very long, so I couldn't use them for the full 12 months after I bought them. When I mentioned this to customer service, they just brushed it off and said it was okay to use the products before they expired. I thought this was kind of silly and didn't really help with my worries about the products going bad quickly. All in all, I wasn't happy with how unhelpful and unsympathetic the customer service folks were.
Review about: Spelab
Incorrect size car part
I bought a car part from this company not too long ago, but it turns out I got the wrong size. Found that out when the muffler shop let me know. I shot them an email, and they got back to me super quick with really clear steps on what to do next. Sent back the wrong part on March 21st through FedEx like they told me to do. They even gave me a tracking number for the new one they're sending. I'll let you know how it all turns out once I get the right part.
Review about: thredUP
Selling and buying clothes
I used to really enjoy shopping and selling on this platform. Lately, though, the quality has really taken a nosedive. I sent in some brand-new clothes to sell, and they ended up getting mislabeled and relisted without any explanation. And when I tried to make a purchase, my order got randomly cancelled without a good reason. The customer service wasn't much help at all, they were dismissive, which left me feeling frustrated and let down. I used to tell everyone to check out this site, but now I wouldn't go near it with a ten-foot pole.
Review about: WOW Skin Science
Shampoo with apple cider vinegar
The shampoo comes in a really nice 16.9 fluid ounce pump bottle with a pleasant apple smell. It foams up nicely and makes your scalp feel fresh and your hair look shiny and soft. It's great for getting rid of buildup, reducing dandruff, frizz, and split ends. Good for both grown-ups and kids. It's made with completely natural Himalayan apple cider vinegar, no sulfates, and is a high-quality, health-conscious product.
Review about: Psycho Bunny
Wasted Time
This company is a total joke. They said they'd send my order three times and every time they made up some lame excuse for why it didn't happen. And to top it off, their CEO straight up lied to my face. Their lack of professionalism got on my last nerve and I had to go file a police report for fraud. Stay away from this place!