Kole Imports - Overall Rating based on 22 reviews
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Acrylic frames for event
As a newcomer to this spot, I was a little unsure about getting acrylic frames for my event. I really needed them ASAP, and not knowing exactly when they would arrive had me feeling a bit on edge. But I decided to go for it and made the purchase. I was pleasantly surprised when the frames showed up sooner than expected and in perfect shape. I got 100 frames and not one was damaged! The quality was top-notch and the delivery was super fast. I'll definitely be coming back here for my next events.
Various household items for re-sale
As someone who shops here often, I've have had some good and bad experiences with their service. The stuff they sell is usually pretty good, but I find it can sometimes be a pain to place an order. The website isn't always easy to use, and I've had trouble with ordering in the past. But whenever I've had problems, their customer service team has been quick to help me out, which I like. In terms of pricing, I've found that their prices are competitive, so I can make a nice profit when I resell their stuff. When it comes to delivery, they've always been fast about getting my orders to me on time. Overall, I've been happy with my purchases from them, even though there have been a few hiccups with ordering.
Small order experience
I just ordered a small amount of stuff and man, I totally regret it. They really don't care about small-time buyers like me at all! No support for beginners, no replies to basic emails. And forget about asking questions about products or shipping - they can't stand it! All they care about is getting your money and making you deal with whatever crap they send your way.
Bird feeders
I got my 4th order a couple of weeks ago and was bummed out to see that 2 of the bird feeders I got were not in good shape. One was missing the base and perches, and the other had the base broken off. I tried reaching out to customer service through email and phone, but I haven't heard back about getting replacements or some sort of refund. Now I'm not sure if I want to order from them again. Just a heads up for anyone thinking about buying from them!
Shower curtains and cleaning pads
I recently bought shower curtains and cleaning pads from this company, and I gotta say, I'm really disappointed with the quality. I spent over $400 on these things, thinking they'd be good for my business, but boy was I wrong. The shower curtains were super flimsy and ripped easily, and the cleaning pads fell apart after just one use. When I tried to return them, customer service took forever to respond and wasn't very helpful. The whole return process was a pain and now I'm stuck with useless stuff that I have to toss. This whole situation not only cost me a bunch of money but also hurt my business since I can't sell or use these items. Save yourself the trouble and steer clear of this company.
Cool stuff
I really like shopping here because the stuff always comes in great condition and not broken. Sometimes it can be a pain to get a hold of the right person if there's an issue, but once you do, they're really helpful and take care of everything. Michael Franco went out of his way to help me, which was awesome. I'm satisfied and will definitely continue shopping here for more cool stuff.
Various household items
I just bought a bunch of stuff for the house from this company and I gotta say, I'm pretty darn impressed with the quality and all the different products they have. Ordering was a breeze, and any problems that popped up were taken care of quickly and professionally. The customer service folks were so nice and really made my shopping experience great. The prices were fair for what I got, and the delivery was quick and smooth. All in all, I'm happy with my purchase and would definitely tell others to check this company out.
Quick and intact arrival
My order came really fast and everything was in great condition. I was really impressed with how good the products were and I'll definitely be coming back for more in the future. Big shoutout to the team for their awesome service and high-quality products!
Variety of items
I've been a customer of this company for a few years, and I gotta say, the professionalism and dedication to making sure customers are happy is really top-notch. The customer service from the team is outstanding, especially my sales rep who always goes the extra mile to make sure my orders are taken care of quickly and smoothly. I really value how the company makes ordering easy and secure for us customers. Big shout-out to my sales rep and their team for the fantastic service - they really know how to enhance my shopping experience.
Big order
I had to pick up a bunch of things for this school project, and man, it was a big order. But you know what? It all went super smoothly! The customer service was incredible, especially Michael Franco. He took care of any problems right on the spot and made sure everything was good to go before I even finished the call. I definitely feel good about ordering from this company again, they're top-notch!
Wholesale products
Kole Imports has been my favorite supplier for wholesale stuff for a good amount of time now. Their customer service is amazing, they always have great deals, and their shipping is never late. I know I can always rely on them to have what I want in stock and ready to ship out fast. Emanuel has been especially awesome in helping me whenever I've had any questions or needed help.
FBA amazon business
My experience with Kole Imports was absolutely fantastic! The sales rep, Rick Rodriguez, was amazing. As a newbie in the FBA Amazon business, I was unsure where to place my first order, but choosing Kole Imports turned out to be a great decision. Rick was super helpful and always quick to respond. He took the time to answer all my questions, walk me through the ordering process, and even shared some valuable insights that have really helped me understand the business better. His professionalism and dedication made a big difference in my experience overall. I'm looking forward to continuing to work with Kole Imports and Rick Rodriguez in the future.
Inventory items
I just bought a bunch of stuff from the store and I gotta say, I'm really happy with what they had to offer. They got a huge selection of items and I found everything I needed for my business. What really impressed me was the quality of the products - they were even better than I thought they'd be. And I like how they keep customers in the loop about new stuff coming in, it really helps me stay on top of things.
Variety of products
I just bought a bunch of stuff from this online store the other day. Their customer service was super quick to answer my questions, which was really nice. And my order arrived way faster than I expected. I'll definitely be shopping with them again. Oh, and they should think about opening up a warehouse on the East Coast, like in New Jersey. That state's got a great quality of life and lots of educated people. It could be a good move for the company.
Bulk purchase of various products
Kole is a great choice when you're looking for a bunch of random stuff in bulk. They have a good selection and unbeatable prices. The only thing that bothers me is when they don't ship my order quickly. I mean, come on, I need my products when I need them! But hey, gotta give credit where it's due - our rep Emanuel is awesome. He always keeps me updated on new arrivals that fit with what I usually buy.
Product order canceled
I was really excited about this distributor because a friend recommended them to me, but man, it was a major letdown. I placed my order on January 1st and I was so pumped for it to arrive. After a whole week went by with no word, I decided to reach out and see what was up. They told me it should ship the following week. Well, that week came and went and still nothing. I logged into my account only to find out that my order had been axed without any reason! So frustrating, right? I've been trying to get some answers from them, but nobody seems to have a clue. I was really counting on getting my stuff, and now I'm just stuck here with nothing and a bunch of questions. I'd really appreciate it if somebody could help me out and sort this mess.
Order mix-up
I ordered something online, but when it got here, it was totally different from what I expected! I was pretty bummed because I had been eagerly anticipating its arrival. When I called customer service, they told me I had to return it at my own expense, along with an extra fee. I was definitely not thrilled about that. But surprisingly, they resolved the issue promptly and I received the correct item soon after. So in the end, everything turned out okay. I might consider ordering from them again in the future, but I really hope there aren't any more errors next time.
Awesome customer service
I really enjoy working with Henry! He's seriously the best customer service guy around. He always makes sure we have everything we need and never makes any mistakes. We always come back because of how great he is. I'm excited to keep working with him for years to come!
Damaged clocks
I recently bought some clocks from Kole Imports, but they showed up all banged up. I reached out to customer service, sent over some docs, and they quickly gave me my money back for the messed-up clocks. They even tossed in a discount for my next purchase, which was nice. It was a hassle, but I'm glad Kole Imports sorted it out like pros. When I tried to reorder, though, they were out of stock, which was a bummer. Despite that, I'll definitely still order from them again. Their stuff is top-notch and their customer service rocks. I trust Kole Imports to keep hooking me up with great products and service.
International order
As someone buying from overseas, gotta say, my experience with this company has actually been pretty good despite the longer wait times. My order took a little longer than I thought to get here, but they were on top of any problems and dealt with them quickly. I know Cali's been hit hard by COVID, so I really appreciate the hustle to get orders out as fast as they can.
Review with most votes
My business kick-start with ko
I am a retailer of kole imports, a franchise. They merchandise a lot of variety of products related to almost everything. They provide wholesale distrubution and also bulk merch... Read onBy: Randal Kwai