Lily & Roo Reviews
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Gold hoops with pearls
The gold hoops with pearls I got from this company are top-notch. They not only look amazing but also go so well with my pearl necklace. I had a hard time finding easy-fitting earrings for my achy, arthritic fingers, but the folks at this company didn't just brush off my concerns. They really went out of their way to help me. They listened to what I needed and even sent me some clear photos of the earrings and openers. Their customer service was fantastic, and they paid attention to all the little details. I want to give a big thank you to them for their wonderful support and wish them all the success in the world. I'll definitely be recommending them to my friends and I'll be a repeat customer for sure.
Jewelry purchase for daughter
I recently bought some jewelry for my daughter from this store and I have to say I am really impressed with the quality of their products. The pieces are not only well-made but also incredibly beautiful. I did run into a small problem with a necklace that wasn't working right, but the customer service team at this store quickly gave me a replacement with no issues. Their fast response and how they handled everything really went above and beyond what I expected. At a time when good customer service can be hard to find, it was nice to see this level of dedication and care from a store. I will definitely be coming back for all my future jewelry needs.
So classy looking bracelets
Lily & Roo, I was suggested this online store by a common friend. We met in a house party and I saw her bracelets, it was such a beautiful bracetls, very unique and all ancient looking vibe from it, so classy. I had to ask to her, she told be about the website. Loved the moment I start exploring their other products. They offers necklaces, rings, bracelets, anklets, and earrings in every possible style, color, design and so much more.
WHen you book then, they send such beautiful packaging, with branded polishing cloth, and a gift box, quite adorable to keep. I got my order in 6 days which is fair.Freshwater pearl necklace and matching bracelet
I just bought a freshwater pearl necklace and bracelet set from this jewelry store, and let me tell you, I was blown away. The pieces are seriously gorgeous and super one-of-a-kind. I got them as a gift for my friend's 30th birthday, and she loved them. The only downside was that the bracelet seemed a little small when it arrived. I reached out to customer service, and they were on top of it. They quickly set up an exchange for a larger size. Everything went smoothly, and I was happy with how it all turned out. Plus, the packaging was really nice and added to the whole experience.
Fine jewelry
The fine jewelry I bought from this store was top-notch. The craftsmanship and attention to detail really stood out in each piece I got. The designs were super beautiful and elegant, and the materials were really high-quality. I was absolutely thrilled with my purchase and would totally suggest this store to anyone in need of some amazing jewelry that's classy and stylish.
Gold Initials Purchase
I just got some gold initials from this company and needed to swap them out for smaller ones to fit with my other ones. It was super easy - I sent back the big ones and got the smaller ones no problem. The new initials came quickly and they look amazing in gold. I'll definitely be shopping here again.
Personalized customer experience, beautiful jewelry
I just wanted to share how awesome the customer service was at this store I visited recently. It was a breath of fresh air compared to dealing with those automated chat things and impersonal support. The staff really went out of their way to make sure I was taken care of and had a great time shopping. Plus, the jewelry I got there is really top-notch. I've gotten tons of compliments on it and I love wearing it. If you're looking for some nice jewelry and excellent service, definitely check this place out. It's totally worth it.
Urgent Purchase, Upgraded Delivery
I just bought something in a hurry without even thinking about when it would show up, and it turns out I needed it for a special event. So I reached out to customer service and they really came through for me. The person I talked to, Breanna, was super understanding and helpful. She made sure I'd get my stuff on time and even went the extra mile by upgrading my delivery to next day for free. I was really impressed by how quick and helpful she was, and I'd definitely suggest their customer service to anyone.
Pearl earrings purchased
I totally loved the customer service from this company. When I bought some earrings that didn't fit just right, I sent them an email to tell them about it. They got back to me super fast and were really nice about it. They offered to send me a pair with bigger rings for free. I was so impressed by how quickly they fixed the problem without any fuss. I'll definitely shop here again because of their awesome customer service.
Choker necklace purchase
The choker necklace I bought from here is just so beautiful! The labrodite and silver mix is really unique and the quality is just exceptional. The packaging was done up real nice, which made the whole thing even better. The customer service was seriously the best - super speedy, friendly, and felt like they really cared. I was so impressed with everything and I'm definitely gonna be coming back for more.
Customer service experience
I haven't bought anything from this store yet, but I gotta say, the customer service is top-notch. The staff is quick to answer any questions and super helpful, going above and beyond. The stuff they have for sale is absolutely gorgeous, and I can't wait to buy something soon.
Gold band earrings
Oh my gosh, my Gold band earrings are so beautiful! Everyone keeps complimenting me on how nice they look! I couldn't stop thinking about them and eventually decided to treat myself after saving up. They're seriously the best earrings I've ever owned. I'll definitely be coming back and recommending them to my family and friends!
Jewelry purchase for my mom
I picked up some really cute jewelry for my mom from this store, and it was just beautiful. But then I noticed I got the wrong size, so I had to send it back. I chatted with this super sweet lady named Breanna, and she was so helpful. She made sure I got the correct size and that everything was sorted out. She was seriously the best!
Gift for a close friend
The jewelry I got from that store was just gorgeous! It made the most amazing gift for my bestie. The folks at the store were so nice and they really came through when I screwed up my order. They made sure everything got there right on time. My friend was so happy with the gift - she was totally blown away by how stunning it was!
Review with most votes
So classy looking bracelets
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