Lily & Roo - Overall Rating based on 29 reviews
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Necklace and pearl earrings
I bought a necklace and some pearl earrings from Lily & Roo. When I ordered the wrong earrings by mistake, Olivia from customer service was super helpful and really made the exchange process easy. But then, one of the pearls on my new earrings fell off. Luckily, Olivia stepped in again and made sure a replacement was sent out quickly. I'm really impressed with how Lily & Roo takes care of their customers, and I'll definitely be coming back for more.
Jewelry purchase for my mom
I picked up some really cute jewelry for my mom from this store, and it was just beautiful. But then I noticed I got the wrong size, so I had to send it back. I chatted with this super sweet lady named Breanna, and she was so helpful. She made sure I got the correct size and that everything was sorted out. She was seriously the best!
Urgent Purchase, Upgraded Delivery
I just bought something in a hurry without even thinking about when it would show up, and it turns out I needed it for a special event. So I reached out to customer service and they really came through for me. The person I talked to, Breanna, was super understanding and helpful. She made sure I'd get my stuff on time and even went the extra mile by upgrading my delivery to next day for free. I was really impressed by how quick and helpful she was, and I'd definitely suggest their customer service to anyone.
Gift for a close friend
The jewelry I got from that store was just gorgeous! It made the most amazing gift for my bestie. The folks at the store were so nice and they really came through when I screwed up my order. They made sure everything got there right on time. My friend was so happy with the gift - she was totally blown away by how stunning it was!
Calendar necklaces purchase
I just bought some personalized calendar necklaces from this store and let me tell you, they are gorgeous! The quality is amazing, and the personalization makes them extra special. I got one for me and one for my best friend as a gift, and we both love them. The shipping was super fast, and the packaging was really nice. Seriously, treat yourself to these beauties - you won't be disappointed!
Jewelry purchase for daughter
I recently bought some jewelry for my daughter from this store and I have to say I am really impressed with the quality of their products. The pieces are not only well-made but also incredibly beautiful. I did run into a small problem with a necklace that wasn't working right, but the customer service team at this store quickly gave me a replacement with no issues. Their fast response and how they handled everything really went above and beyond what I expected. At a time when good customer service can be hard to find, it was nice to see this level of dedication and care from a store. I will definitely be coming back for all my future jewelry needs.
Pearl earrings purchased
I totally loved the customer service from this company. When I bought some earrings that didn't fit just right, I sent them an email to tell them about it. They got back to me super fast and were really nice about it. They offered to send me a pair with bigger rings for free. I was so impressed by how quickly they fixed the problem without any fuss. I'll definitely shop here again because of their awesome customer service.
Gold hoops with pearls
The gold hoops with pearls I got from this company are top-notch. They not only look amazing but also go so well with my pearl necklace. I had a hard time finding easy-fitting earrings for my achy, arthritic fingers, but the folks at this company didn't just brush off my concerns. They really went out of their way to help me. They listened to what I needed and even sent me some clear photos of the earrings and openers. Their customer service was fantastic, and they paid attention to all the little details. I want to give a big thank you to them for their wonderful support and wish them all the success in the world. I'll definitely be recommending them to my friends and I'll be a repeat customer for sure.
So classy looking bracelets
Lily & Roo, I was suggested this online store by a common friend. We met in a house party and I saw her bracelets, it was such a beautiful bracetls, very unique and all ancient looking vibe from it, so classy. I had to ask to her, she told be about the website. Loved the moment I start exploring their other products. They offers necklaces, rings, bracelets, anklets, and earrings in every possible style, color, design and so much more.
WHen you book then, they send such beautiful packaging, with branded polishing cloth, and a gift box, quite adorable to keep. I got my order in 6 days which is fair.
Review with most votes
So classy looking bracelets
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