Direct CBD Online - Overall Rating based on 24 reviews
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CBD Cream 300mg
I am very unhappy w this company. first I order the cream money was taken and didn’t ship for 2 days no updates or nothing. Contacted them and got a rude email. Then got the product used it for a couple of days and it didn’t help my arthritis pain at all.So I email them for a refund and get a email saying they only give refunds on unopen product.How do you know if it works if you don’t open it.I will never do business w them again and will tell others not to.Very disappointed.
Hey Cindy, we are sorry to hear your dissatisfaction of the product you ordered. We encourage our customers to read reviews of the product they are buying. Our refund policy is listed on our webpage at www.directcbdonline.com. Please email us directly and we will provide you a discount on a future order since you did not like the product.
Thanks,
Your directcbdonline.com teamLazarus naturals high potency CBD chocolate mint flavor
ordered a few times smaller bottles with no problems decided to go for the large bottle to get the value for the price when it arrived it was not the flavor that I ordered I emailed the company and they offered to send a replacement in the correct flavor however since they mail glass bottles in flimsy envelopes lined with bubble wrap something fell on it in transit and shattered the bottle when I emailed the company with pictures of the shattered bottle they did not reply I again emailed them they asked what happened in transit I emailed the pictures a second time and have yet to receive a reply after multiple times of emailing them and attempting to call the number that I googled I should have read reviews on the company first because another customer reported an issue and the company never responded to them either until they put a negative review on Google and then they responded to the Google review the last time I emailed them was two days ago and let them know if I did not receive a response within 24 hours I would be adding a negative review since I still did not receive the product that I ordered because of improper packaging that led to the shattering of the replacement bottle and when I questioned them if I spent another $200 to order another bottle and it shattered on the way what would happen to which I never got a response.
Hi Bonnie, I don't think we received these responses. I asked the team here. Could you email me directly and provide us with the order number and we will make this right for you!
Thanks,
Your directcbdonline teamOriginal hemp cbd body cream
Ordered two of these, and they were NOT shipped within 24 hours as the website says. Had to send numerous emails, and leave phone messages-as they never answer the phone, and FINALLY saw that they shipped. Only received ONE of two tho, and they are NOT responding at all. Will have to file theft/fraud with my credit card company I suppose.
Hey Elizabeth, we are sorry to hear about that! We will make it right though. Please email us directly.
Thanks,
Your directcbdonline teamreally good and effective
CBD products are really good, the buying process is really good too. its fast and quick without much hassle with good price
Dakota, glad you enjoy our products and thanks for the great review!
I am having difficulty getting anyone to respond to my phone requests and email requests for help with an order. Thank you 480 348-1098.Thank you
Hi Jane, please email us at hello@directcbdonline.com and let us know how we can help you.
Thanks
Review with most votes
really good and effective
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