Drone Nerds - Overall Rating based on 21 reviews
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Recent drone purchase
Hey there, I'm not one to usually write reviews, but this company definitely impressed me. I bought a drone from them not too long ago and I gotta say, it was a really easy and trouble-free process. The customer service was top-notch, they're knowledgeable and always ready to lend a hand. On top of that, my drone arrived super fast. Honestly, I'm beyond pleased with my purchase and the service they provided. Great experience all around.
Quick customer service response
I had a really great experience with the customer service at this place. I sent a quick email and got a response right away. Then, I chatted with a representative named Michelle and everything went really smoothly. She answered all my questions quickly and took care of any issues I had without any problems. It's not very common to find such amazing customer service nowadays, but this place definitely knows how to keep their customers satisfied. Big shoutout to Michelle and the team for coming through for me!
Drone repair assistance
I just wanted to say a huge thank you for all the help I got with fixing my drone. The person I talked to on the phone was amazing - super friendly, helpful, and really dedicated to fixing my problem. They took the time to really listen to me and worked hard to come up with a solution quickly. Their professionalism and dedication to helping customers really stood out to me. I was so impressed with the great service I got.
Repair service
Man, I really thought I could rely on that repair shop to fix my drone, but man was I mistaken! I dropped $400 for them to fix it, and it took forever. And when I finally got it back, it was in worse shape than when I sent it in! I tried getting in touch with them, but never heard back. It's like they just took my money and bailed! Not cool at all. I definitely won't be going back there again, that's a fact.
Replacement drone propeller wings
I had to get some new propeller wings for my drone and ended up ordering from this shop after a bad experience with a different company. When my order arrived, one of the wings was damaged from the box being crushed during shipping. But when I reached out to customer service, they quickly sent me a replacement with no problem. Really good customer service overall, so I'll definitely be coming back here for any more drone parts I need.
drone
I bought a drone from Drone Nerds and the service was terrible. They didn't tell me I needed to be there to sign for the package. When I tried to change the delivery to pick up at a FedEx store, they wouldn't let me. When I tried to get help, it was like talking to robots - no help at all. I won't be using this company again.
Replacement order assistance
I really appreciate Robbie's help with the replacement order that got sent back to the store by mistake. He went out of his way to make sure I didn't have to pay extra for shipping and he kept me updated the whole time. Awesome customer service!
Big Purchase of Drones
Hey everyone! Just wanted to give a shoutout to Drone Nerds, they're seriously the best. Their customer service is top-notch, no joke. My friend Drew helped me out super quick, it was amazing. This is my second time buying from them in the past 5 years and every experience has been awesome. Definitely recommend spreading the word to your friends!
New drone
I recently got a new drone from this store and I have to say, it's amazing! The guy Marion who works there is the absolute best. He really helped me choose the perfect drone and now I'm soaring through the sky, literally! Thanks to him, my pictures and videos are looking professional.
Drone and accessories
I just wanted to say a big thank you to the folks over at Drone Nerds for all their help. They really knew their stuff and helped me get all the right gear for my drone. They were super helpful, always there when I needed them, and gave me some great advice while I was picking everything out. Plus, the fast shipping was the cherry on top. Really happy with everything they did for me!
Long-range drone purchase
I had an awesome experience with the team at this place. They were really quick to help and knew a lot about all the accessories for long-range drone flights. When I had a problem with my order, they fixed it right away and gave me a solution. I'll definitely be coming back here for more purchases in the future.
Drone repair service
I recently had to get my drone fixed and used a repair service from this company. I gotta say, I was really impressed with how smooth everything went. From sending in my drone for repair to getting it back, the whole thing was super easy and quick. I definitely recommend using FedEx ground to ship your drone for repairs. When I got my drone back, they even sent me detailed photos of it and the controller, which was a nice touch. My technician, Josh, kept me updated throughout the whole process with regular emails. He told me that I needed a new GPS unit, which he installed and tested right away. My drone was then shipped back to me via FedEx and arrived in perfect condition. Highly recommend this company!
Drone repair service
I just want to share my recent experience with a drone repair service that really saved my behind! So I had my P4P v2 acting up and I needed a quick fix, like, yesterday. Luckily, I found this awesome tech guy named Matthew who really knew his stuff. He explained everything they did during the testing and what was going on with my drone. I decided to go for the express service and let me tell you, it was lightning fast and super efficient. This service totally saved me for my construction projects where I need to keep up with mapping updates. Because of their quick and professional work, I was able to avoid any delays or downtime. Huge shoutout to the team for coming through in a pinch!
Drone purchase
I recently bought a new drone from this company and I have to say, I was really impressed with the whole experience. When I walked into the store, the staff greeted me warmly and knew a lot about their products. They listened to what I needed and suggested the perfect drone for me. The customer service was excellent, the team was patient and attentive the whole time.<br><br>Not only did I get great service, but the prices were also really good. I felt like I was getting a good deal on a top-notch product. The delivery was quick and easy, and my new drone arrived in perfect shape. Overall, I'm super happy with my purchase and the service I got from this company.
Drone purchasing experience
I had a really great experience with this company. The team always gets back to me super quickly, whether I reach out by phone, email, or WhatsApp. They've been super helpful with any problems I've had, like fixing things or sending replacements, and they always let me know if there are any delays with shipping. The service from this company is top-notch and I'd definitely suggest them to anyone looking for drone products.
Knowledgeable and passionate staff
This business is definitely top-notch, with experts who really know their stuff and care about what they do. I had two experiences over the holidays that really proved how skilled they are. First, I chatted with a Lead Generation Specialist who was super-professional and gave me some great advice, even though I wasn't buying anything right then. Then, I got some technical help from a Parrot Support rep that totally fixed my drone problem. Both of them were really impressive in how professional and knowledgeable they were.
Drone purchase for professional photography
Cody was awesome. Really friendly and helpful, felt like I was chatting with a buddy instead of a sales guy. His honesty and smarts were so refreshing. I kept coming back because he gave such great customer service. And he even mentioned sales, which got me to contact this place first for a quote. Bonus points for that!
DJI Mavic 3 Classic Drone repair
My tech, Matthew, was really awesome! He fixed my drone problem with the controller and even said he'd take another look at it for free, even though he already fixed it once. So helpful and friendly!
Drone store review
Shopping at this store was amazing! As soon as I walked in, the staff was super friendly and really knew their stuff. They answered all my questions and helped me find exactly what I needed. Ordering was easy and quick, and my product arrived really fast. The prices were fair and I got top-notch quality for what I paid. I was so impressed with the service overall and definitely would suggest this store to anyone in the market for drones or other related products.
Drone purchase consultation
I got to chat with a guy named Drew who works here as a technician. He was super helpful, knew his stuff about all the products they have. Drew gave me a good starting point for when I'm ready to buy a drone, especially the ones from DJI. He really helped me figure out which drones would be the best fit for what I need. Plus, he showed me some price options so I could make the right choice. Drew was a real lifesaver!
Review with most votes
so good
I am copleet drone nerd and i keep exploring new styles. For me drone nerd is something i really recommend to anyone who love knowing about drone its awesome and they have all ... Read onBy: Felipe Rice