eibabo - Overall Rating based on 14 reviews
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On-time delivery
I bought something from this website not too long ago and I gotta say, I was really impressed with how quickly it got to me. The package showed up right on time and was packed nice and tight. I had a question about my order, so I contacted their support team. To my surprise, they got back to me super fast, within just 2 hours. It really showed me how much they care about their customers.
Speed controller Helios ESA 1
I just bought a speed controller from eibabo and I have to say, I'm really happy with how everything went. They processed my order quickly and let me know every step of the way. The product got to me in perfect condition and was just like they said on the website. I have no complaints at all and would definitely think about shopping with eibabo again.
Three electrical outlets
I'm really upset about my recent purchase of three electrical outlets. I ordered them on March 14th and was expecting them to arrive in early April. Unfortunately, on April 3rd, the supplier told me there were delivery problems and that I'd have to wait an extra 45 days! I wasn't even given the choice of getting a refund, and the way they communicated with me was terrible. It's crazy to think that even shipments from China arrive quicker than this. To top it all off, the product is still listed online with a 15-day delivery time frame, which contradicts the message I got about the delay.
Crooked business practices
The company's shady practices are really concerning. They sneakily mess with the amounts and costs of orders that have already been put in. It's crazy that they hold off on shipping for 15 days and then decide to jack up the price. This kind of dishonesty just won't fly with me. I'm definitely not going to be a repeat customer and I suggest others avoid them too.
Order cancellation without refund
I had a really bad experience with this company. I tried calling them multiple times but no one ever answered, even after waiting on hold for an hour. The delivery kept getting delayed, and I couldn't get a hold of anyone to talk about it. Then, out of nowhere, after three weeks, my order was canceled without warning and I never got my money back. It was like it never even happened, and I only found out because I happened to check my account. Eibabo has been totally unresponsive when it comes to giving any feedback or refund. They took my money and left me with no explanation or solution.
Light switches for architecture project
I ordered some light switches for my architecture project from here, but unfortunately, one arrived damaged and the other never showed up. Eibabo is totally a scam company, so definitely don't trust them.
Schneider plc module purchase
I just bought a Schneider plc module from this company thinking I'd get it pretty quick since they said it was in stock. But it's been 15 days and still no sign of it. When I asked, they blamed delays from their supplier and said they didn't actually have it in stock like they said online. It's really frustrating when companies aren't upfront and don't deliver on what they promise.
International Purchase, Unexpected Fees, Subpar Packaging
It was really irritating to order something from a foreign site and then have to pay extra for import duties and VAT when it showed up. It ended up costing way more than if I'd just bought it from a store nearby. And on top of that, the item came in a box all jumbled up with no charger or case, which was a letdown. I felt like I got totally ripped off and it wasn't worth all the trouble.
Faulty equipment received
I got the wrong stuff when I ordered and I reached out to customer service right away to fix it. But they didn't respond and didn't really help at all. Plus, they kept changing their email address which made things even more frustrating. Now I'm not so sure about trusting this company anymore.
My bad part didnt work, I had to switch parts to fix it
I bought this part that was supposed to be new, but it ended up being old and not working properly. I had to take some parts from my old one to get it to work. Super disappointing, man!
Quick shipping, missing item
My experience with this company was pretty disappointing, to be honest. The shipping was fast and all, but they totally forgot to include one of the things I ordered. I tried contacting customer service about it, hoping for some help, but they weren't any use. They insisted that they already sent the missing item. It was my first time ordering from them, and I'm definitely not gonna give them another chance.
Electrical components
I just bought a bunch of electrical parts from this supplier, and I gotta say, I was really impressed with how everything went down. The website was easy to use, ordering stuff was a breeze, and they kept me in the loop every step of the way with updates on my order. When my stuff arrived super quickly via DHL, man, it blew my mind. The quality of the products was top-notch too. I'm seriously happy with how everything turned out, and I'd totally recommend this supplier to anyone.
Electrical components for home renovation
The website looks good at first, with prices that seem pretty competitive. But man, once you start adding in all those extra costs like DHL shipping, duty, VAT...it's like, holy smokes, the total bill skyrockets. And just my luck, one of the items I ordered was out of stock, so the delivery took forever. Super annoying! And don't even get me started on trying to return something - they actually took out the shipping return costs from my refund. Not cool, man. Overall, pretty frustrating experience that definitely could've been better.
Mini boiler
Very bad experience . We ordered a mini boiler for in a rental apt kitchenette . Old one broke after 5 years . We ordered exactly the same boiler , connected it the same way .. and it broke after 6 months working absolutely fine . We send them a video with the water pouring out . The boiler was only 6 months old .. and broken . They dindt help , didn’t replace anything and no Warranty applied . We discovered we ordered a very poor quality mini boiler and there was no service or any help when it broke . We will never ever buy again !
Review with most votes
Mini boiler
Very bad experience . We ordered a mini boiler for in a rental apt kitchenette . Old one broke after 5 years . We ordered exactly the same boiler , connected it the same way .. ... Read onBy: Michelle hekman