EST Gear - Overall Rating based on 5 reviews
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Shovel purchase
My experience with the company was really disappointing. I ordered a shovel from them, but it never showed up. When I asked for a refund, they only gave me back part of the money. I had to get PayPal involved to finally get the rest of my money back. The fact that EST Gear didn't communicate well with me was really frustrating and seemed unprofessional. I was expecting better service from a company with a good reputation.
Durable backpack
I bought this really sturdy backpack from this company, but man was I bummed with how they handled things. It feels like they're always putting up fake reviews and getting rid of any bad comments from customers. Their customer service is seriously lacking - one day they say they shipped the product, the next they're talking about giving you a refund, and then nothing. I tried reaching out to them multiple times but they just ignore me. All they care about is taking your money.
Tactical shovel
I ordered the tactical shovel in January 2023 and never received it. They won't answer my mails and the money is nowhere to be found. Even the delivery company does not answer me
Survival shovel
Ordered the shovel. It was never delivered. They told me to follow up myself with the delivery company. I requested a refund and they have never answered another email from me, never sent the refund! They are thieves!
Indiegogo shovel campaign
They took my money but did not deliver. And they do not answer my e-mails
Review with most votes
Survival shovel
Ordered the shovel. It was never delivered. They told me to follow up myself with the delivery company. I requested a refund and they have never answered another email from me, ... Read onBy: Rebecca