All reviews of Rebecca

  • Review about: Rover

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    Convenient pet care platform

    This pet care platform is amazing for us busy pet owners. Their website and app are so easy to use, it's a piece of cake to book services for our furry buddies. The customer service team is fantastic, always there to help with any questions or worries. Our dog walker is the best, our dog really loves him. Even my daughter uses this platform to book a cat sitter when she travels, and her feline friends always come back happy and well taken care of.


  • Review about: Shaw Academy

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    Quick study reminder

    This course was amazing! It brought back memories of things I've learned before and also got me pumped for what's ahead. It showed me how everything is related and made me feel really intelligent.


  • Review about: Vitamin World

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    Vitamins

    I had a really bad time with this store. The delivery was a total disaster. I didn't get any heads up about when it was coming, and when it did show up, it got dropped off at the office instead of my place. I had been waiting forever for my order, only to discover it in the wrong spot. And to top it off, the customer service was awful. They were so careless and didn't offer any help when I told them about the delivery mix-up. It was just a frustrating situation all around, and I won't be shopping at this store again for sure.


  • Review about: CVS

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    Prescription refill process

    I had a frustrating experience with the prescription refill process at this store recently. Even though I'm a part of their membership program, the automatic delivery they promised was unreliable and ended up causing me more trouble than it was worth. Every time I needed a refill, it defaulted to pickup instead of delivery, which just led to more frustration and wasted time. When I tried to fix the issue over the phone, all I got was a bunch of irrelevant questions and automated responses that didn't help at all. The online platform wasn't much better in solving the problem. Overall, my experience with the refill process was disappointing and definitely not smooth.


  • Review about: souk + SEPIA

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    Hoodie dress purchase

    I just got this hoodie dress from the store and man, it was top-notch quality and fit perfectly. Only snag was, I only got half my order at first and the rest was on backorder. So after a couple weeks, I hit them up to check on my stuff and Grace, one of their customer service reps, was right there to help me out. She took care of my worries and made sure the rest of my order would be on its way pronto. Gotta say, I was really happy with how Grace handled everything. Great customer service all around.


  • Review about: Bed Threads

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    Sheet set purchase

    I just bought a sheet set and ran into a little problem with my order. But the person I talked to about it was named Charmaine, and she was super helpful and quick to respond. It was nice to see such great customer service from a company that really cares about its customers. Big props to Charmaine for being so professional and attentive.


  • Review about: Transformer Table

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    Transformer Table

    I had a problem with this company! I purchased TWO tables, the coffee table, and two benches...yes $5,000 worth of furniture and the table is in our formal dining room, and not used daily. It is just my husband and I now and we use a breakfast nook daily. I have only used the table about 5 times in the 4 months since we have owned it and used with adults and now have about 6 dings in the side of the wood! The coffee table got a huge ding from my 2 year old grandson bumbing a plastic car on it...should not nick so easy and don't believe the reviews online on the site because they have no place to leave a negative reveiw! I feel like I wasted $5,000! Btw...I spoke to them and they say "sorry doesn't fall under warranty, just wear and tear" Oh yeah...on a table set used basically 5 times!


  • Review about: Flawless Face Pillow

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    Flawless Face Pillow

    Very Impressed. My derm recommended and I'm so glad she did. We both see a dramatic difference in my skin after 3 weeks!


  • Review about: EST Gear

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    Survival shovel

    Ordered the shovel. It was never delivered. They told me to follow up myself with the delivery company. I requested a refund and they have never answered another email from me, never sent the refund! They are thieves!


  • Review about: Bellesa

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    cock ring

    Horrible customer service!! Dont waste your money. i ordered 2 products from them and wanted to cancel the order literally a couple hours later and they said they couldnt cancel and it was being shipped. but i got the email saying it was shipped a week later... They could have cancelled my order when i emailed them. So i received my order yesterday and it was NOT as pictured. i did not open the package at all and they wont let me return it sealed. I will never order from here again

    I agree with you 100% I will NEVER buy from this company again.


  • Review about: Bellesa

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    Bellesa Demi Wand

    This is the WEAKEST ... I have ever used. It does absolutely nothing. I tried and tried. I have never had any issues with this in my life. This does NOT fit comfortably in the hand and it is utterly lifeless. and useless. The charging is really odd too, there are two weird connection points that need to be perfectly and 100% precisely lined up. I'm SO regretting paying $90 for this. A complete WASTE OF MONEY. Customer service here is absolutely useless too. Avoid buying products here. RUN AWAY FROM THIS WEBSITE ASAP.


  • Review about: Fast Bar

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    Unbelievable

    These Fast Bars are really very slow in terms of effectiveness Purpose making this product is unique I did not find anywhere else so far Taste and effect may vary case to case When I use it feel energetic for long hours even if do not take my breakfast or dinner Description of product didn't cover full spectrum of benefits Ingredients doesn't matter ,each bars have similar feature Just matter of taste ,I use to change bars
    My all the wishes to company who have such wonderful product Once started shopping , continuously coming since last eighteen months
    I have not over weight problem but I am a regular customer of this product.


  • Review about: hernest

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    Coffee Table

    My hubby ordered a coffee table from Hernest and we all love it. Great customer service! Nice color and material too. Overall it was nice. Would love to purchase again.


  • Review about: Payoff

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    Great Collections

    Very easy to get a personal loan Terms and conditions are as common as some other lending agencies I personally appreciate for providing financial help on low credit score of users 660 score is less then average credit score even I got loan Didn't expected I could be considered
    Processing time is also fine within seven days time credited account
    Yes there are some basic requirements for applicants that is very much understood Can't say why these requirements A very good goodwill in market all based on their easy terms At least something they should have before giving loan a big amount always and they have right to know how will return back


  • Review about: Paper Source

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    Great Collections

    Just remember this name when lot of cards and custom designed calenders for gift printed here on many occasions especially on Christmas and New Year In fact those orders were in bulk that time Unfortunately not since 2020 March Neither any printing orders nor any Thank you cards All activities freezes due to said reasons
    But our total experience was good ,quality cards and most importantly ninety percent of our office orders for gift were made customized for distribution purpose A company I can trust Don't know more about present status but previously this was our regular like printer No price issue ever we faced in six years of association


  • Review about: IFCHIC

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    Quality products !Quality price

    Just few days back my big shopping materials (1800 dollars plus) delivered to me Jacket ,jeans sweatshirts and glowing skin products No comments on any products of that shopping absolutely great as prices Yes pricing is heavy
    During selecting my preferred products last time I had noticed few new items never used before from any shop So returned back to check them
    Cynthia Rowley designes Most shocking was these apparels were launched in 1988 and I could see first time here
    Maya Merino Cashmere blend cardigan can be picked as all budget exhausted It's a very lovely products Also liked design and color Pricing as said always costly.


  • Review about: Udacity

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    Must try it

    Cloud computing system my course and my interest I had good information of cloud management from local information system and YouTube plus some ebooks But this was not enough For better and clear understanding man to an discussion is necessary in fact this should be mandatory up to some extent
    Great team, experts of their fields and they know how to convey information's and skills to learner Enough liberty to clear doubts if any in mind Perfect even for new students
    This is just a matter of trust and devotion who and how pay attention interestingly or just passing time
    They are professionals all time ready to assist needy learners .Advisable.


  • Review about: Prechen HD Monitor

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    Excellent products

    Nice monitors but not great today Using one 15.6 inch FHD no issue of picture quality 1920x1080 resolutions a high quality IPS panel display is quite comfortable anti radiation and cool for eyes
    This is for gaming purpose and sometimes audio and videos One issue is when connected with my laptop screen start blinking Company expert told this is due to power supply issue when load increased
    Else this is fine for said utilizations Overall gives pleasant and comfortable look As far as cost is concerned I had it under offer time so comparison to normal pricing cheaper Most of the monitors are around same pricing in the market.


  • Review about: Cultural Elements Inc

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    Great Collections

    Excellent collections from here since last few times Especially on last Christmas picked some items for gifting purposes Jeweleries and apparels also up to satisfactory marks No such bad experiences noticed during these small period of shopping from this store.
    During Christmas gift selections I found some interesting products that was not added that time of purchase this .
    On this visit I picked one of them .Tie and Dye Kimono wrap in gee different colors.Most attracted me Berry and dusty colors ,great apparels from wool .I find it affordable ,but may be not cheaper for some of my friends but in my opinion ,again I had collected nice product.


  • Review about: GourmetFoodStore

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    THEY GOT THE BEST CHEESE!

    i am a big addict when it comes to cheese and i love gourmet foot store for delivering the best cheese ever. I am kind of really surprised to get such a variation because it's really hard to get something like this where they have huge options along with quality and affordable price. So its overall complete package that i highly recommend people to try, especially if you love cheese.
    They are selling danish cheese, epoisses berthaut, manchego cheese, camembert le bocage and tons of other cheese i never heard before.

    If i want to recommend a few more things to try it from here. Well that will be chocolates, macaroons and the recipes. they all are so delicious!

    So they are aware of the pandemic, which they refer to constantly. Seems to me they would pivot and re assess the packing / shipping protocols. I was goi g to place a big order but re-thinking.......


  • Review about: Vons

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    Tasty super shop

    Tasty and healthy products , made by natural ingredients.Cereals ,Brown Gravy mix, Green Mountain Coffee and some products are regular items from Von's, already added for weekly supply.
    Yes between May and September this year ,we were totally disconnected from such eatable items just taking precautions.First time realized how man can live without such tasty items for such long time, especially for those whose life food is based on such items on daily basis.
    Sellers also now educated themselves what to sell in this change world .
    Didn't notice prices changed for these items but transportation cost seems changed little .Probably all have to wait for some more days to see real change in food market .


  • Review about: Karen Kane

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    Excellent for shopping

    I fall in love with KK store,really I mean it.What a range .Looks something all apparels are of only stored for me. Great
    Visited your sale section where everything was for me. Tie Front tops ,finest class of apparel used ,light,soft and no weight white with light design
    Just fantastic top. Next Revers seam maxi- black, Embroidered bell sleeve top and sleeve blouses
    My best order with more then 7 items ,well timed delivery , packing was fine, even prices are also not bad at all.
    In fact I was looking for winter clothes ,but didn't find. when I will come to this site next time,I can find them ,hope so.


  • Review about: garage Organization

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    Gazebo

    I ordered a gazebo from Garage-Organization on July 14th that I never received and upon calling them, had no ship date available as of August 10th. I ended up cancelling my order but I will say the customer service team is great!


  • Review about: The Ayurveda Experience

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    Kesaradi and Manjish oils

    I LOVE the Kesaradi and Manjish oils!!! As a acne sufferer for 15+ years I was desperately looking for a product that wouldn't break me out. I tried so many products and spent thousands of dollars on moisturizers, creams, cleansers, treatments, microdermabrasion...etc but none of them helped with my acne.
    A friend of mine recommended these oils and I cannot thank her enough!!!
    My skin, not only doesn't break out, the texture including pores and evenness has improved a lot.
    Service could be better by letting you know if a product is sold out when you are buying it to prevent confusion and frustration later on. However, the customer service representatives are nice and friendly.
    I HIGHLY recommend these products!!!

    Sincerely,
    A Happy Customer

    We're delighted to hear about your experience with our products. Thank you so much for taking the time to share your feedback. It keeps us motivated to give our best. ❤

    order #171-390681; Oredred and charged my Card; I checked the Tracking and still not shipped out, I understand the delays but why isn't shipped?

    I’m having the exact same problem as the previous reviewer. I placed an order, my card was charged, and going on a week, I have not received an email confirmation, nor replies to my emails asking about the status of my order. I’m not too happy about that.

    Ordered items on April 26th, card was charged on 27th (#171-384867). Item not yet received as of May 28th. Customer service is atrocious, with shoddy, intermittent responses. Finally called my credit card company and asked for a reimbursement.
    Smd

    Hi JD, please be informed that your order is in transit and expected to be delivered in 3-7 days. Due to the current situation, our international shipments are getting delayed. We are extremely sorry for the inconvenience. Also, we have replied to your email and provided the tracking information.

    Hi MD, please provide the order#, we'll check the shipping status for you. We are sorry for the inconvenience.

    Hello, I have ordered your duo combo more than a week ago and have no update on the status of it. Should I be cancelling my order? My invoice # is 171-402291

    We are extremely sorry for the delay. Due to the current situation, our international shipments are getting delayed. Please be informed that the package is in transit and expected to be delivered in a few days. You can check the tracking status on Canada Post with the tracking#LX622981638US.

    I received a half empty container of eye butter. I sent email to customer service and no response. I would like to exchange since I paid full price for a full container.

    Hi SS, please provide the order# so that we can check the details and help you out in the best possible way.

    I am experiencing the same as all the above customers. I have ordered #171-399457 a month ago and has not been shipped yet nor response has been received to my follow up email. Very disappointing

    I would like to cancel and get a refund because it's not satisfactory the time it is takingto hear back with regard to dispatching of my order and postal tracking. As with the above complaints I am highly disappointed having been charged for products.

    I want a refund!
    Unhappy Customer.

    Omg a month!!... that's disgraceful! I've been waiting 3 days and I'm disappointed they haven't dispatched my parcel yet or given me any details of when it will be dispatched. I will not use them again if they don't update me with details and post to me within the next 3days! I really want a refund if they can't deliver in the next 2-3 days. They shouldn't take our money unless they have send us our packages!

    Hi Yohanna, please be informed that we've shipped the order and the package is currently in transit. You can check the tracking status on USPS.com with the tracking#LX220034159US. We hope you'll enjoy the products like thousands of our happy customers.
    Do let us know if you need further assistance.

    Hi Gabriela, we do understand your frustration and disappointment while waiting for the book which might have purchased with so much interest. Due to some technical issues, the vendor was not able to ship your order. We have refunded the order and the amount will be credited to your account in a few days. We apologize for the inconvenience caused.

    Well just like everyone else I purchased products on June 25, 2020, my card was charged, I was sent an INVOICE NUMBER 171-413382, but no shipping confirmation. So here we are waiting, 4 days now. Could someone please check on this and email me the order and tracking number. Thank you

    After read all messages and complain here I resized it a scan to stolen money from people- I want the imediatly refund of my order - and I’m going right now drop down this announcement from social media and instagram plataform.

    Hi Marye, please be informed that your package is in transit and expected to be delivered on July 06. We have sent the tracking information to you through email. Do let us know if you need further assistance.

    Hi Patrícia, we assure you that your order will be delivered on time. Please provide the order# so that we can check the details and assist you.

    I placed an order on 6/22/20, #171-411704, and no shipping update. No answer to my email either. How much longer until it ships?

    Hi Rebecca, we are sorry for the delay. Please be infomred that the order will be delivered in a couple of days. We have sent the tracking information through email.
    Do let us know if you need further assistance.

    I still haven't received it. The tracking said delivery was July 9th but now it shows it being shipped from India with a pending delivery date. I didn't realize there wasn't a US warehouse that would handle the US orders. This explains a lot about shipping issues. I placed a rather expensive order and would appreciate a partial refund for the annoyance, confusion and continual wait.

    Hi Rebecca, we are checking with FedEx to make sure that the package will be delivered at the earliest.
    We apologize for the inconvenience caused.

    I have 2 orders:
    171-419130
    171-418714
    I have emailed the customer service but no response.
    Order was placed on July 05th.. its been 10 days now. This is ridiculous..
    Do you have any update?

    We have responded to your email and provided the information. We apologize for the inconvenience caused.

    Hi I placed an order 4 days ago and to this day I have not received a shipping confirmation order #171-433849. I will like to request a refund, after reading all these comments Im very concern and I am not impressed. If I don't hear from you I will talk to my bank directly to file a claim.

    Well just like everyone else I purchased products on August 4, 2020, my card was charged, I was sent an INVOICE NUMBER 171-432883, but no shipping confirmation. So here we are waiting, 10 days now. Could someone please check on this and email me the order and tracking number. Thank you

    please advise me when I will be receiving my Kasardi Oil. It seems like you have taken the cost . Please send me an estimated date

    Order #171-438666
    Placed order days ago. Haven't gotten a email that it has shipped yet.
    When should I expect my delivery? Was an expensive order and I'm getting worried.

    Hi Laura, we are extremely sorry for the delay. Due to the current situation, our international shipments are getting delayed. We hope you received iYURA Manjish Glow Elixir. Eye Care and Facial Kit products are in transit and are expected to be delivered in a few days. We have sent you the tracking details via email. Please contact us at care@theayurvedaexperience.com in case of any concerns.

    Hi Elena, thank you for reaching out. We hope you received the product. As per the tracking status, the package was delivered on August 18. We hope you are enjoying the oil. Please contact us on care@theayurvedaexperience.com in case of any concerns.

    Hi Rosemary, thank you for reaching out. We are checking with the shipping team and update you at the earliest through email.

    Order #171-437715 placed order 5days ago Haven’t gotten a email that it has shipped yet. When should I expect my delivery. It expensive order.

    I ordered on Sunday 16/08/20 order number #171-438138. I have not received any shipping details or tracking number. Very poor service.

    Hi Maria, thank you for reaching out. We are sorry for the delay. Please be informed that your package is in transit and expected to be delivered in a few days. We have shared the tracking information through email. Do let us know if you need further assistance.

    Hi Kerry, first of all, we want to apologize for the experience you’ve had. It’s not our usual standard and I understand how frustrating this must be. Unfortunately, due to a technical error, the order was not processed. We have informed the shipping team to ship the order on priority. We truly apologize for the inconvenience and hope you will give us an opportunity to serve you better in the future.

    14 days and still no product!
    Just fake updates saying delay delay
    Surely you can get a package sent inside 14 days.
    I won’t be buying from you again

    Having the same problem.. Order 171-451833. Charged my card.. Still waiting for shipping information a week later.

    Hi Jill, thank you for reaching out. Please be informed that we have already shipped the order. The package is in transit and will be delivered in a few days. We have also sent the information via email.
    Do let us know if you need further assistance.

    I checked today September 24 2020 and it is still unfulfilled.. You gave me tracking information but it hasn't moved. It took me years to save money to buy these products and now I still have nothing. I ordered September 9 2020

    I ordered 29 days ago and only received one item. I’m still waiting on two items. My credit card was charged immediately. I’ve emailed and phoned and haven’t received a response. I’ve never had issues with orders before and I understand these are unusual times. However, an update on an order that has been paid for should be top priority. Thank you

    Hi Jill, we are sorry to know you did not receive the products. Please be informed that we shipped the order as we promised but the shipment got delayed by the shipping carrier. We have shared the tracking information via email.

    Hi Cheri, we are extremely sorry for the delay. We do understand your frustration and disappointment while waiting for that package which might have purchased with so much interest. We have informed the shipping team to ship the product at the earliest.

    Hi my order number 171-450997 and it has been 1 month already I still haven’t receive my order. I send emails to your customer service a few times and no reply to any of my emails. Very disappointing ???? and frustrating.
    Please arrange for my refund.

    Hi Joyce, we are extremely sorry for the delay. Please be informed that we ship Ajara products from our US warehouse through the local post due to which shipments take time to reach Australia and due to the current situation, it's taking more time. We are working on reducing Ajara shipping time to Australia. We have responded to your email.

    Hi, my order is not yet shipped even after 10 days. I have not got any updates yet. I have also send a request to customer care but no help there too. Order no: #171-463016

    I want refund for my order 171-463016. It's been many days and still product not shipped and no emails or contact from.anyone. I am beginning to think this is a scam.

    Cancel this order and refund my money please. This is height of unprofessionalism. I am not getting any response from you guys.

    Guys, this site is a scam. I am going to call my credit card company and mark you as fraud in the system.

    I am waiting for the paraania. Kindly post the order asap and advise the ETA.

    I ordered and received my day/night combo about a week later, no problems at all with shipping. We all also are aware of pandemic challenges so it’s irrational to not have patience when ordering anything these days. I have no complaints with shipping and I’m currently on day 3 of using the day/night combo. Excited to see a difference in a couple weeks. This is my first real skin treatment in my life, I’m in my mid 40s so I decided on this skin line for it’s good reviews and holistic approach!

    Hi Sumithra, we hope you received the order. As per the tracking status, the package was delivered on October 19. Do let us know if you need further assistance.

    Hi Nidhi, we are sorry for the delay. As the product was out of stock, we were not able to ship the product. Now, we have received the stock and will be shipping the product at the earliest.

    Hi Stacy, thank you for trusting us with your skincare. ????

    I placed and paid for an order (Invoice #: 0000002734) October 12th. I received a confirmation email that stated I would receive an email when my oil has shipped. To date, I have received neither an email nor a product. I sent a follow up email a few days ago which has also gone unanswered. Please update me on this order ASAP or I will contact PayPal to grieve this company and stop payment.

    Hi Jeff, thank you for your message. Please provide a valid order#. The order# you shared does not belong to us.

    I just placed my order 12 hours ago, no order number given, no confirm email, no reply to my email, if it’s a scam, I’ll require a refund as soon as possible and contact my credit card bank

    It's been 2 weeks since I've placed my order and no updates on the tracking number. Also I know that only half of my order has been shipped and I have no updates on the rest of my order. I've been sending emails for the past few days and no response back. Truly considering canceling and asking for a refund, I'm not very happy! 171-487259

    Look at all of the complaints! And think of all of the people who are silently waiting and not saying anything either. I've given up hope on this company. No replies and they took hundreds of dollars for my order. I am SO bummed out that they are shady. If they cannot handle providing the products maybe they should not be taking orders until they are able. They must have so many complaints with banks for their fraud.

    I've been waiting 4 weeks for my order. It's been sitting in a Fedx facility all that time. I contacted Fedx and now they tell me there's a problem with shipping it and are sending it back to the supplier. This WAS a Christmas gift. Not happy at all. Wish I had seen these reviews before I ordered.

    Even i ordered on 11 December and still not received it.. i also opened a case with 205234 and received no response.

    This is not a scam - it takes time for delivery. I have bought many products from this company and enjoy most of them. I do want to say that day night combo doesn’t work for me like it used to. Have you changed the product in some way? I don’t get the great results I used to. What else can you recommend?

    Just the same story as everyone else here. Order 171-496539. No response to emails after ten + days. Then a flood of postage and delivery ‘confirmation’ emails that feel very funny, but no actual delivery. I’ve raised a dispute through PayPal. Really bad feeling about this.

    Same here :( Order #171-495148 .More than a month now. No reply to emails . Order not yet shipped. If I dont receive a response or the product I plan to dispute this. Very bad customer care.

    Very bad servive, they charged my card and after this i haven't received any email regarding my order, their email address doesn't work amd neither i can't reach them by phone. I also tried to reach them on Ig and they visualized the message but didn't replied

    I wish I had read all this before I ordered. Ordered December 19. Nothing. Emailed and then they tell me it’s shipped Jan 12. Can’t get hold of them. Disputing this with my cc.

    This was my first Order #171-508093 since Jan 1st 2021. The amount got deducted immediately but I still haven’t received the product. After reach out multiple times they processed the order but I haven’t received yet. I am really frustrated that I am not getting a satisfactory answer from the team after requesting them. They are just sending me the USPS tracking ID repeatedly which is stuck somewhere. I have no clue if I am getting the product or not. I have also initiated a cancellation through email but haven’t received any response yet. Moreover they are ignoring my request and not responding anymore. This is the worse experience I ever had. There is no point of sending me the same tracking number again instead try for delivery or refund me ASAP.

    Order number - #171-513981. My name is Nirmitha Koothoor. I placed an order for kesaradi oil and manjish glow elixir on Jan 17th 2021. The order number is 171-513981. It has been 10 days and yet I see that the order hasn't been shipped. Can you please ship the products asap and confirm the shipping. Your quick action would be highly appreciated.

    Liliana Olaru We are sorry for the delay. We shipped all the products and informed you via email. We hope you received the order. Do let us know if you need further assistance.

    Prajakta Rane We hope you received the order. Do let us know if you need any assistance.

    Jane, We hope you received the order. As per the tracking status, the parcel was delivered on 06 Jan 2021. Do let us know if you need any assistance.

    Jerry, we are sorry for the delay. We hope you received the order. As per the tracking status, the parcel was delivered on 08 Jan 2021. Do let us know if you need any assistance.

    Snigdha We are sorry for the delay. We hope you received the order. As per the tracking status, the parcel was delivered on 09 Feb 2021. Do let us know if you need any assistance.

    Nirmitha We are sorry for the delay. We hope you received the order. As per the tracking status, the parcel was delivered on 02 Feb 2021. Do let us know if you need any assistance.

    I am interested in your product, however, based on all of the reviews it appears the international order process has some gaps. Has this improved in 2021?
    Process may need

    Hi, i have ordered a week ago and there is no response after on shipping. I have called multiple times and sent emails to support. Can you please help ship my order or please advise if i should cancel my order. Here is the order number 171-557987

    No response to my emails, the tracking number they gave is bogus, there's no record with DHL of a shipment, the order status just says 'ready' but hasn't been sent. They claim 4-5 days shipping but my order has been sitting 'ready' for more than twice that amount of time! I've tried to cancel the order and requested a refund through my payment method. Wish I'd seen these reviews before getting suckered into buying from this place.

    Regarding my above review, the item arrived today, too late to give as the gift intended but it did arrive despite the inaccurate tracking information on my order. I would delete that first review if I could figure out how!

    #171-567760 says is on the way, it has said the same thing for days...sitting at a facility. Reached out to customer service without response. I really wish I had read these reviews prior to ordering. I think in the future do not take money from a customer until you have the products are are ready to ship. As of today it "says in transit" These products are expensive and I expect better customer service and communication. I assume these really are finally shipped. I hope to enjoy the products, however you really need to improve your customer service. I will be in touch as to if I actually receive the products and if I like the products. So far I am displeased.

    Hi Angie, we are continuously working to improve our shipping process and delivering orders in 5-7 business days within the US and 7-10 days internationally. You may place the order and we will deliver your package at the earliest.

    Hi Niharika, we are sorry for the delay. We hope you received the package. As per the tracking status, it was delivered on April 18. Please let us know in case of any concerns.

    Hi Nancy, We are glad to hear that you received your product, we would like to let you know that due to the severity of the COVID-19 outbreak, there are widespread delays across the globe. We are continuously working with our partner carriers to make our delivery process hassle free efficient. We strive to give the best in-class service to all our customers always. Please feel free to reach out to us for any further assistance.

    Hi Diane, we are sorry for the delay. We hope you received the package. As per the tracking status, it was delivered on May 24. Please let us know in case of any concerns.

    I have just ordered but by mistake I have ordered same product twice I have emailed you also at the same time that please cancel one of my order I have not get any reply from you guys please let me know thank you

    Oh my gosh, I wish I read all these reviews before I bought it. I am in the same shoes as all of you. I haven't heard anything about my order. I have been sending emails but no response. Is this a scam company? Someone needs to block this company if this is a scam. How can we report this company? I want my money back!!!!!

    Hi Farida, thank you for reaching out. Please be informed that we refunded the duplicate order as per your request on June 20, 2021.

    Hi D, please do not worry, your order will be delivered. Request you to please provide the order# so that we can check the details.

    Hi L'Ann, please do not worry, your order will be delivered. Request you to please provide the order# so that we can check the details.

    Have used their products before that are not only brilliant but also their customer service needs to be applauded. I had an issue with my last order and was promptly refunded within 12 hours. This time the discount hadn’t been applied to the order which also was dealt within 8 hours. Just cannot fault them. I think considering the covid situation everyone needs to be a bit patient with deliveries for which courier companies are responsible not them. They have brilliant products and services and are certainly not a scam!

    Thank You for sharing your valuable feedback & insights. We try and ensure the best of services at all times for our customers, and Yes there have been delays globally due to the ongoing pandemic situation but the same are on a continuous resolve from our end and we are delighted to see your support and understanding in the matter. Such supportive feedbacks are a great deal of motivation for our whole team and help us in providing the best at all times.

    We're delighted to hear about your experience with our products. Thank you so much for taking the time to share your feedback. It keeps us motivated to give our best. ❤


  • Review about: Macy's Wine Cellar

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Was a recurring customer for almost 4years

    Great wine, was a customer for almost 4 years but had issue with two cases in a row, couldn't get in touch with customer service, spent hours on hold only to get disconnected, never got the cases I ordered but paid for, sent multiple emails over a month to customer service, all went without reply from Macy's. So I guess they can keep the $500 I paid but lose out on the roughly 200/month I was spending.


  • Review about: The Songbird Collection

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Earrings

    So amazing! Packaging was adorable and earrings were wrapped safely inside I’d definitely buy from here again!


  • Review about: Getnamenecklace

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Ring

    Ordering was easy, but ordered a month ago and tracking shows its been in the same spot for two weeks. customer service does not like to answer emails except to give you a tracking number. Definitely will not be ordering again.