hernest

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hernest

67% Would buy here again

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Spotlight: What are our customers saying?

E
Evelyn
I was looking for an all black dinning table and I stumbled across this one. It was actually my last pick. However when it arrived I was actually shocked with how much I loved this table. It's so n...Read on
R
Rebecca
My hubby ordered a coffee table from Hernest and we all love it. Great customer service! Nice color and material too. Overall it was nice. Would love to purchase again.Read on
D
Daira Traynor
Worst experience I have ever had! They have no number to call and stopped retuning any emails! I waited for my order since March 15th when it finally came in back in June both vanities were damaged...Read on

All reviews (3)

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  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dining Table

    I was looking for an all black dinning table and I stumbled across this one. It was actually my last pick. However when it arrived I was actually shocked with how much I loved this table. It's so nice and affordable! On top of that it came 4 days early!

    Hi,

    I did an order 2 months ago, and nobody have contacted me since the order, I never received any emails, I have tried to contact them whitout replies, did they sent you emails confirmation?I thought that Hernest website was a scam, can you please give me more about your process order?


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Coffee Table

    My hubby ordered a coffee table from Hernest and we all love it. Great customer service! Nice color and material too. Overall it was nice. Would love to purchase again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Vanities

    Worst experience I have ever had! They have no number to call and stopped retuning any emails! I waited for my order since March 15th when it finally came in back in June both vanities were damaged. One was even cracked all the way on the side and the other completely stained. It looked like scratch and dent items NOT like I had spent over 2k. Then, they told me they would send me new ones or offer an 80 dollar discount (hahaha) and I asked for new ones and was promised they would arrive no later than mid July. It is now August and I have received nothing. I am now left with damaged items and a delayed bathroom project. How can any business survive with this kind of HORRIBLE almost non-existent customer service?!?! Don’t order from here unless you want to waste your money and wait half a year for a ... product!


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