hernest - Overall Rating based on 30 reviews

93% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-15
Shiny table with extensions
This table is amazing! It arrived earlier than expected, was packaged really well, and adding the...Read on
Ottis

Most relevant negative review

  2023-12-08
Dining Room Set
HORRIFIC company, truly! We ordered something last month and after almost a month, without any no...Read on
Laurie I.

Review with most votes

  2021-11-19
Coffee Table
My hubby ordered a coffee table from Hernest and we all love it. Great customer service! Nice col...Read on
Rebecca

Reviews (30)

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    Shiny table with extensions

    This table is amazing! It arrived earlier than expected, was packaged really well, and adding the legs was a piece of cake. The table looks so shiny and beautiful, I'm absolutely loving it! The coolest thing is that I can easily extend it with just one hand, without having to move anything off of it first. Plus, it comes with two extensions, so it can accommodate six or even eight people. It's really sturdy and seems like it will hold up well over time. I've only had it for a day, and my friends and neighbors are already complimenting it. I highly recommend this table, it's fantastic!


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    Large furniture piece

    I took a risk buying such a big piece of furniture online, but it totally paid off! At first, I was unsure about how it would really look compared to the pictures, but I was pleasantly surprised. The wood grain design on the coffee table is absolutely beautiful, and the adjustable lighting is a cool touch. The pull-out drawers offer plenty of storage, making it useful and stylish. Putting it together was easy with the clear instructions. Overall, this coffee table has totally changed the look of my living room and has become a standout piece that I absolutely adore. I'm thrilled with my purchase!


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    Dining table and chairs set

    I bought a dining table and chairs set from this store recently and I'm so happy with it. Everything went smoothly, from ordering to delivery. They did let me know there would be a slight delay with the table, but it still came on time. Putting the table together was easy, and the chairs are comfy and strong. The set's quality impressed me, and it really upgraded my dining room's look. It fits perfectly in my space, and the table top is stylish and tough. I really like how I can extend the table for extra seating, too. Overall, I'm super satisfied with my purchase and definitely recommend this set to anyone needing a modern and practical dining solution.


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    Custom order sofa

    I was so happy with my special order couch from Hernest! They said it would take about 5 months to arrive, but it showed up in only 2 months, although it was missing one of the storage drawers. The customer service team was really helpful and let me know about the missing piece before it even got to me. I was really impressed by how well they took care of everything.


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    Pre-ordered convertible couch

    I recently ordered a convertible couch from this company and it came quickly and well-packaged. But man, it's so uncomfortable as a bed! I've called and emailed customer service a bunch of times to try to return it, but no luck. It's been really frustrating trying to get a hold of someone to figure out how to return this thing. My order number is YT1000115356.


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    Furniture purchase

    My time with this company was absolutely fantastic. The communication was great and the customer service was amazing. The furniture I got was top quality. Even though there were a few missing pieces, the problem was fixed quickly by a really helpful customer service rep named Hilda. She really went out of her way to make sure I was happy and made everything super easy. I definitely recommend this company to anyone in need of quality furniture and great customer service.


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    Standing desk purchase

    I recently bought a standing desk from this place, and lemme tell ya, I'm really impressed. This desk is super sturdy, way more than I expected, and the shelves and drawers give me plenty of room for all my work stuff. The LED lights are top quality and really make my workspace look sleek. The packaging was done with care, everything was clearly labeled and organized, so putting it together was a breeze. And speaking of assembly, it was pretty easy with simple instructions. When I did have a problem, customer service was excellent and quick to lend a hand. Overall, I'm super happy with my purchase and the service I got.


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    Media console purchase

    I recently bought a media console and I have to say, I'm really happy with my choice. I saw it online, went with my gut, and pulled the trigger. I was thrilled when the package showed up in perfect condition with all the parts needed to put it together. The media console looks even better in person and putting it together was a breeze. The strong build and top-notch materials are clear, making it a fantastic addition to my living room. It totally changed the space and added a warm vibe that was missing before. I'm seriously impressed with this media console - I just love it.


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    Vanity for wife's gift

    I got my mom this really amazing vanity as a gift and she absolutely loves it! Putting it together was a breeze and it feels really sturdy. The LED mirror and stool are perfect for her to do her hair and makeup with different lighting options. It even has a spot for her hairdryer and a charging outlet. I think this piece of furniture is awesome!


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    Vanity purchase

    I absolutely love the vanity I got from Hernest. It's so sturdy and beautiful, plus it has plenty of storage space with really nice drawers. I'm a huge fan of the LED light feature - being able to brighten or dim it is fantastic. The white finish and gold handles give it a classy look in my room. I'm big on staying organized, so having a vanity that helps me keep my makeup and hair stuff tidy is a game-changer. Putting it together was a piece of cake with the clear instructions they gave. And let me tell you, the customer service was amazing - the staff was so professional and friendly. This vanity went above and beyond what I expected and now I can't imagine my daily routine without it.


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    Elegant fireplace TV stand

    I just surprised my mom with this amazing fireplace TV stand I bought. Setting it up was a breeze and it even came with options for different fire and entertainment lights. The cozy vibe it gives off in our living room is just what we needed. It looks super fancy, but I got it for a steal. I'm thrilled with this purchase and would definitely suggest it to anyone wanting to spruce up their place.


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    Replacement of damaged items

    I got a package the other day and some stuff inside was all messed up. So I called the company and they were super fast to fix it and sent me new replacements right away. Their customer service was really good and they really tried to make things right.


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    Furniture purchase

    I recently bought some furniture from this company, but man, I've been waiting forever for it to show up. It's been a month since I placed two orders, and I still haven't heard anything about when it's gonna get to me. Plus, when I tried to check on my stuff through their Facebook link, I kept getting an error message. But when I went straight to their website, everything seemed fine. Just hoping my furniture gets here soon!


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    Makeup vanity purchase

    I am loving the makeup vanity I bought! It's got this beautiful pearl-white finish that really adds some class to my bedroom. And let me tell you, the three different lighting options on the mirror are a total game-changer. I've got plenty of space for all my makeup stuff, brushes, and accessories, and the drawers slide open and shut like a dream. Plus, having a power outlet built right in is super handy for plugging in my hair tools or charging my phone while I'm getting ready.

    The only downside was how long it took to put it together, but hey, the end result was totally worth it. Overall, I couldn't be happier with my purchase and would definitely recommend it to anyone looking for a killer makeup vanity.


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    Office chair purchase

    At first, I wasn't too sure about buying an office chair from this company. I wasn't sure if it was legit or not. But, I decided to take a chance and I was actually really happy with how everything turned out. The price was way better than other places, which made it a pretty good deal. The only downside was that one of the chairs I got had a problem with the holes not lining up right in the frame. I reached out to customer service through email, and they got back to me super fast and sent me a new chair right away. They handled the issue smoothly and it made me feel a lot better about the whole situation. Overall, I was happy with the service I got from them.


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    Functional LED vanity with storage

    The vanity I bought was just what my daughter's bedroom needed. It fits perfectly in the small space we have, and the storage and shelves are perfect for all her stuff. The LED mirror with different settings is a nice touch, making the room both practical and pretty. I made sure to secure it to the wall for added safety, especially since it's for my 12-year-old daughter's room. Putting it together was pretty easy, with clear instructions and parts that were labeled well, even though it did take a few hours. All in all, I'm happy with the quality and look of the vanity.


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    Missing Hardware Kit for Outdoor Deck Box

    I got this outdoor Deck Box as a wedding present and when I went to put it together, I found out it was missing the Hardware Kit. I reached out to customer service and they were super nice and helpful. They didn't make me wait forever for a replacement, instead, they sent me a whole new Deck Box and I had it in just a few days. The company's communication was top-notch and I'm really happy with the service and the product. Thanks a bunch for your help.


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    Dining chairs

    I bought these really cool dining chairs, but unfortunately they didn't match my table. I wanted to give a major shoutout to Hilda, the amazing customer service rep who assisted me. She was so helpful and made sure I was satisfied from start to finish. Definitely an A+ for customer service!


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    Table and chair set purchase

    So I just got this table and chair set from this company, and I gotta say, I'm pretty happy with how it turned out. The set looks awesome in my apartment and goes perfectly with the rest of my stuff. But I did run into a couple issues that kinda let me down. One of the chairs didn't fit where it was supposed to, so now I've got an extra chair hanging around. Also, one of the latches on the set broke off, but it didn't really mess with how everything works. Still, I gotta give credit where it's due and say that the customer service from the company was top-notch.


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    Fireplace TV stand for living room

    I had been on the lookout for a nice fireplace TV stand to spruce up our living room ever since we bought our first house. My parents actually surprised us with this beauty as a housewarming gift, and let me tell you, it really elevates the whole room with its fancy and custom vibe. Not only does the fireplace look amazing, but it also gives off a good amount of warmth, making the place feel super cozy and inviting.

    To top it all off, everything arrived without a scratch, which was a pleasant surprise. The kids are obsessed with the changing lights and now family movie nights are even more fun. This fireplace TV stand totally exceeded our expectations, and we couldn't be happier with it.