Gobi Heat - Overall Rating based on 3 reviews
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Battery-powered blanket purchase
I got this battery-powered blanket back in December, but it didn't show up until January because it was on backorder. When it finally arrived, it had this strong Tide smell and just didn't work right. Dealing with customer service was a total headache - I had to send so many emails and even had to dispute the charge on my credit card to get my money back. Then, out of nowhere in March, they sent me another blanket and said it was my order, even though they already gave me a refund. Their whole communication and handling of the situation was all over the place and super annoying.
Heated clothing, Customer Service
I just bought some heated clothing from this company and had to swap it out for a bigger size. The customer service team was super helpful and made the whole thing really easy for me. I gotta say, the quality of the clothing is top-notch and the heating feature actually works really well. After this experience, I'm pretty impressed overall and would definitely suggest this company to anyone looking for heated clothing.
Camo Jacket
Got the wrong size and told the company and they said they would exchange it. Got the exchange before I mailed back the wrong size. can't ask for any better than that. own the jacket and hoodie now and no complaints so far.
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Camo Jacket
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