Head Kandy - Overall Rating based on 15 reviews
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Hair straightening brush purchase
My experience with this company was really bad. They wouldn't give me a refund or fix their broken product. Instead, they decided to embarrass me on social media for complaining. Their customer service stinks and they don't support their own products. I suggest staying away from them and finding a better company that values their customers.
Dandruff shampoo
Man, this dandruff shampoo is seriously awful. I was hoping for a game-changer, but instead, it felt like my head was under attack by a bunch of angry fire ants. The itchiness and burning were so intense, I had to wash my hair over and over just to calm it down. I definitely wouldn't suggest this stuff to anyone dealing with dandruff. Don't waste your cash, go for something that actually gets the job done.
Miss Priss 1” teal flat iron
This flat iron is absolutely amazing! I've tried so many straighteners before, but this one is the best. The sleek design and vibrant color of the Miss Priss flat iron immediately caught my eye, but it was the performance that really impressed me. It heats up quickly and evenly, leaving my hair smooth and straight in minutes. The adjustable temperature settings are great for all hair types, and the floating plates make it easy to create curls or waves too. I can honestly say that this flat iron has changed the game for my hair routine. Treat yourself and grab one soon!
Brass Kisser shampoo and conditioner purchase
I recently bought the Brass Kisser shampoo and conditioner from this company and I gotta say, I was really happy with both the products and the service overall. They showed up real quick and in top-notch condition, no messin' around during delivery. The packaging was solid too, making sure everything got to me in one piece. Now, let me tell you about this Brass Kisser shampoo and conditioner - top notch stuff. I've got blonde hair, so it can be tough to find products that give it some lovin' without drying it out. But these two did the trick. The shampoo was gentle but got the job done, leaving my hair feeling fresh and clean without strippin' it of its natural oils. And the conditioner? Man, it was a game-changer. Hydrated and shiny hair with no heaviness. I also gave the Third Wheel product a shot, and it not only smelled amazing but also protected my hair from styling heat. All in all, I was super happy with my buy and would definitely recommend these products to anyone lookin' for top-notch hair care.
Faulty hair straightener
My experience with the hair straightener I bought was really frustrating. I spent a lot of money on it, so I was surprised and worried when I plugged it in and it started sparking and smoking. I tried to contact the company through email right away to fix the issue, but all I got was an automated message saying they'd get back to me in 24 hours. It seems like this company cares more about selling products than making sure their customers are happy, since they haven't been helpful or quick in solving the problem. Overall, this has been a really annoying and disappointing experience.
Hair styling tools
I've been buying from them for three years now, and I gotta say, their products are seriously top-notch. Not only do they work wonders, but their CEO Kayla really goes above and beyond to make sure customers are happy. Every time I've had a problem, they've fixed it without hesitation. I'm sticking with this brand for life when it comes to styling tools.
Hair straightener
I bought a hair straightener online and got an email saying my order was confirmed, but since then, I haven't heard anything about when it's gonna ship. I tried contacting customer service by email, but no one's gotten back to me. It's really annoying to be charged for something and then not know when it's coming or have any way to track it. I thought a company like this would have better service and keep customers in the loop.
Recent tool purchase
I just got this new tool and let me tell you, it's a total game-changer. The quality is amazing and it's really upgraded my hair routine. I can't get over how well it works and how sleek it looks. I'm so happy I decided to try it out and I'll definitely be telling all my friends and family about it.
Curling brush broke
My curling brush broke after just a year of using it! I talked to the customer service lady, and she said hers broke too. But, they won't fix it even though it's supposed to have a lifetime warranty. Such a bummer!
Multiple items on 6/9
I bought a bunch of stuff on June 9th from this one company. I also ordered from another company that same day, and they've already shipped my order. But the first company still hasn't given me any updates. My order hasn't even been picked or packed yet. I'm pretty bummed about the lack of communication and progress on my order.
Haircut and styling
I recently went to a salon to get my hair cut and styled. The stylist did an amazing job, taking their time to ensure it turned out just right. They even offered some helpful suggestions on what would suit me best. I left feeling really pleased with both the service and the final look.
hair straightener
Oh my goodness, I just picked up a hair straightener from this store and it's seriously awesome!! The folks there are super friendly and really knowledgeable. I'm loving how silky and smooth my hair looks after using it. Definitely worth checking out their products!
Frustration with hair products and tools
I bought a bunch of hair products and tools from this company a few months back and man, I gotta say I'm really disappointed. The commitment issues tool I got keeps falling apart and is missing pieces, making me feel like I just threw my money away. I tried reaching out to customer support over email, but never heard back, which just made me even more annoyed. And to make matters worse, these hair products are wrecking my hair, leaving it all damaged and dried out. Honestly, dealing with this company has been a huge letdown.
Defective hair dryer
Don't even bother spending your hard-earned cash on that 'Travelista' hair dryer they're peddling over here! I shelled out for it a couple months back and right off the bat, I could tell something was off from the weird smell. The person behind the counter tried telling me it was just normal for new items and to give it a chance, but that funky odor never went away. I contacted their support team and they told me to send it back and offered up a different model while I waited. Problem was, I already had that one and just wanted my money back, but they straight up denied me. Trust me, steer clear of this place and save yourself the stress!
Awesome curling iron
I got this super amazing curling iron from this one place and it was seriously awesome. But then I ordered more stuff for something special coming up in August and it's been a while and I still haven't received it. I tried reaching out to them multiple times but it felt like they were avoiding me. Girl, they really messed up my order, used some random shipping service to Guam, and when I asked for a refund, they acted like they couldn't hear me. To make it short, they are shady. If you end up getting your items, that's great. But if not, good luck trying to get your money back.
Review with most votes
Awesome curling iron
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