JCPenney Reviews
Reviews (21)
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New jeans and a t-shirt
Hey, so you know, I went and got these new jeans and a t-shirt at this store, but it was a total flop! I blew almost all my allowance money, like 30 bucks, and then the jeans didn't even fit me right when I got home! To top it off, I found a hole in the t-shirt later on. I tried to take them back, but they refused to give me a refund! Such a rip-off, right?
Shoes and sweater
I am so mad about the service I got from this company. I bought some shoes and a sweater online, and they charged my credit card over $2000 more than they were supposed to. When I talked to customer service, they didn't help at all and just made excuses about why they hadn't given my money back. It's really disrespectful and wrong for a company to take extra money from their customers like that.
Women's winter coat
My trip to the store was pretty bad. I had a bunch of problems with the size and quality of what I bought. The people working there were no help and didn't seem to know what they were talking about. It was a real letdown.
Ordered linen/cotton items, received polyester instead
I thought I was buying some linen/cotton stuff, but when I got my order, it was actually polyester. So, I reached out to customer service to sort out a return, but they tried to say it was my fault for "ordering the wrong thing or size." I was so upset that I called them up and told them I wouldn't be shopping there again. I even canceled my store card and the order.
Review with most votes
comfy and cute
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