Motea - Overall Rating based on 25 reviews
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Recent Multiple Purchase Experience
I just bought a bunch of stuff from this company, like a sissy bar, seat, headlight, headlight casing, and headlight fairing. My order got delayed and sent back to the warehouse, but the communication was on point the whole time. They quickly gave me a refund a few days later, which fixed the problem. I've always had good vibes shopping here and definitely think others should check it out.
Crash bar for my bike
I bought a really neat crash bar for my bike, but unfortunately, it didn't fit properly! I made a mistake and chose the wrong one. Luckily, the people at the store were really understanding and gave me a refund without any issues.
Crash bars purchase
As a customer at Motea, I just bought crash bars for my motorcycle and realized they don't work with my forward controls. I reached out to the company right away to return them and get the right ones. I was pleasantly surprised by how quickly Motea got back to me and how they really went out of their way to help with the return. The customer service rep I talked to knew their stuff and was super helpful, making the whole process smooth and easy. I'm really impressed with how professional and efficient Motea has been, and I can't wait to get the right bars for my bike.
Automotive parts
I bought some car parts from your store recently, and although they came in good condition, I had a problem with one of the items. The box for one of the products was half empty and missing some of the main parts. I tried reaching out to customer service through the contact form, but at first, it wouldn't go through because the images were too high-resolution. Once I fixed that, I was able to send the form successfully. But then it took a few days to get a response, and it seemed like they didn't get the pictures. So, I sent the pictures in a reply to the email, and about a week later, I got a new box with all the missing parts. The issue got solved in the end, but I had to put in some extra effort.
Motorcycle accessories
I've actually had a great experience with this company, even though I've heard some negative stuff about them. It's clear that they're really trying to keep things going with the UK despite all the restrictions. I've bought a bunch of things from them, some were below the duty limit and some were above, but I haven't run into any problems. The prices have been fair, the tracking info is easy to follow, and my orders have arrived quickly. Just recently, I got this amazing deal on an item that was under the duty limit, had the VAT paid, was super high-quality, and came right on time. Overall, I'm happy with my shopping experience and I definitely plan on buying from them again.
Review with most votes
Crash bars purchase
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