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$600 bracelet return issue
My sister got me this $600 bracelet from a store in Ohio, and I tried to return it. But even though I had the receipt and was within the 14-day return period, they wouldn't give me cash back like my sister wanted. They said she had to be the one to come in with her card from Florida. We were never told this before, and it just seemed sneaky and not right.
Gift for a party
So, I ordered this gift for a party and I even shelled out extra cash for fast shipping. But you know what? Nope, it didn't show up on time. Thanks a ton, company! Now I can't even go to the party since my gift is M.I.A. And when I finally called customer service to vent, all they could muster up was a simple sorry with an offer to remove the shipping charges. Seriously, I paid more for the speedy shipping for a reason! And on top of it all, they said any refund would take ages to process. Ugh, it's just so aggravating!
Ring set purchase
I just bought myself a set of rings online, thinking it would be a cool gift. But, once I got them, I was super bummed because they weren't as nice as I thought they'd be. So, I quickly sent them back in the original box with the return labels they gave me.
Necklace purchase
I just bought a Cable chain necklace and got two charms that are much smaller than what I thought they would be. I contacted customer service about it, but still haven't gotten a solution that satisfies me. It's really frustrating not getting the right response. I was hoping for better quality control and customer service from a company I trust.
Refund not received after purchasing online
I was really pumped to order from this place since they said I'd get a discount for signing up for their club. But you know what? I never got my money back! To top it off, when I showed up at the store to grab my stuff, they told me I needed to hit up customer service online to get my 10% off. So, I did that, and they said I'd get my refund in 2 days. And guess what? I'm still waiting! It's annoying because I was really hoping to save some cash on my buy.
Earrings and bracelet
I got some earrings and a bracelet from here, but I won't be returning. All the jewelry turned black real quick and the clasps are a joke. Earrings kept falling off every time I touched my hair and the bracelet slipped off without me even trying! I won't shop here again, even though my mom loves her bracelets from this place!
