The Indian Face Reviews
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Quality products Character 2
As a customer of The Indian Face, I have had a wonderful experience with the company. From the moment I first discovered their website, I was impressed by the wide range of products they offered. The quality of the products was top-notch and exceeded my expectations.
The customer service was exceptional. Whenever I had any questions or concerns, the team was quick to respond and helped me out in a timely and professional manner. I appreciated their attention to detail and their commitment to making sure their customers were happy with their purchases.
The delivery process was seamless and the products arrived in a timely manner. The packaging was also of a high standard, which added to the overall experience of receiving the products.
I highly recommend The Indian Face to anyone looking for high-quality, authentic Indian products. The company has a strong focus on providing their customers with the best possible experience, and it shows in everything they do.quality products, but lack of customer service response
I was pretty happy with how quickly I got my order, it came in just a week. The stuff I got looked pretty good quality-wise, so that was cool. But man, I was kinda let down that the customer service team didn't get back to me when I asked about returning something. It's super important for a company to have a solid and quick customer support team, especially when it comes to handling returns or any other problems that might pop up.
Black cap instead of navy blue
I ordered this navy blue cap, but it showed up in black. The timing of the delivery was good, but it was a letdown to see the wrong color. Overall, it was kind of a blah experience.
Return policy and communication
I was so bummed out by the poor communication and super strict return policy at that store. I tried to send something back and couldn't believe they wanted me to pay for the shipping. And to make matters worse, I tried contacting customer service a bunch of times and never heard back. That kind of service just doesn't cut it these days, especially with all the competition in retail.
Standard T-shirts with brand logo
The T-shirts are kind of basic, just your average shirt with a logo thrown on there. The quality is so-so, especially for the price they charge. It's pretty obvious they always have to do sales and offer discounts because honestly, those shirts are priced way too high for what they are.
Clothing and accessories
I made two purchases from this company recently, but I never got the items. I gave them my right address and even chose where to pick them up, but the carrier said they couldn't find them. I was so bummed since I was really excited to get my new clothes and accessories. I tried reaching out to customer service for help, but they weren't very good at keeping in touch or solving the problem. I get that things can go wrong during shipping, but it's not cool for the company to not take responsibility or follow up. Because of this bad experience, I won't be buying from them again.
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Quality products Character 2
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