Timex Reviews
The data of this company have been checked for accuracy and verified. It is safe to visit its official website. We are convinced that online transparency and security encourage all companies to verify themselves with us, so they know where one can shop trustworthily and safely.
Reviews (22)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
My Experience with Timex
I have been a customer of Timex for several years now, and I have always been impressed with the quality and durability of their products. I have purchased several watches from their website and have never been disappointed. The ordering process is always smooth and easy, and the delivery is always prompt.
One of the things I appreciate most about Timex is their wide variety of styles and designs. Whether I am looking for a casual, everyday watch or a more formal, dressy option, Timex always has something that suits my needs. I also appreciate that their watches are affordable without sacrificing quality.
Another thing I love about Timex is their warranty and customer service. I had an issue with one of my watches and their customer service team was extremely helpful in resolving the issue. They were quick to respond to my email and were able to repair the watch in a timely manner.
Overall, I am extremely satisfied with my experiences with Timex. They offer high-quality products at an affordable price, and their customer service is top-notch. I highly recommend Timex to anyone in the market for a new watch.Watch purchase with faulty replacement
I bought this watch online and it ended up having a problem. The store told me to hit up the manufacturer for warranty help. So I did, and the customer service folks were quick to hook me up with a returns label and all the info I needed to send it back. They couldn't fix my watch though, but they totally made up for it by giving me a better replacement. Their service was top-notch - super professional, helpful, and they kept me in the loop the whole time. I'm really happy with how they handled everything.
Field watch with date and indiglo
Hey guys, so I needed a new watch and I knew I wanted a cool field watch with a NATO strap. I didn't want to spend too much, you know? I looked around at JC Penny's but they had no clue what I was talking about. Then I stopped by Walmart and boom, there it was - the perfect analog field watch with date and indiglo from Timex. It didn't have the NATO strap, but I had one at home that matched perfectly. It's been two months and it's only lost a few seconds. A total steal!
Super cool watch
Oh my gosh, guys, I got this watch and it's seriously amazing! I did have a little issue with it, but the folks at customer service were so awesome and helped me out right away. This watch is honestly the best one I've ever owned - so comfy, the screen is crystal clear, and the light is on point! I've had a ton of watches in the past, but this one definitely tops them all. Timex is truly the best and I'm sticking with them for watches from now on, no doubt!
Watch
I recently bought a watch online, but I was really let down by the company's poor communication and customer service. The delivery guy was not reliable at all and didn't give me a heads up about when he was coming, which caused a lot of missed deliveries. When I reached out to customer service, they were not helpful at all and took forever to get back to me. I'm just feeling frustrated and surprised that nobody is taking responsibility or trying to fix the problem.
Slow refund processing
The customer service at this place is just terrible. It takes them forever to get back to you about anything, and when they finally do, they don't seem to care about helping you at all. I sent back something I bought over 12 days ago and I still haven't gotten my money back. It's ridiculous and there's no way I'll be shopping here again.
Peanuts watch purchase
Don't even pay attention to those negative reviews - I had a really awesome experience! I bought a Peanuts watch and it showed up super fast, only took two days. And get this, it came all the way from the Netherlands to Germany, with no extra charges or anything. The watch is so cute and looks really well made. Just keep an eye out for any phony Timex websites before you buy!
Timex watch ordered online
The watch I ordered was exactly what I was expecting and came nicely packaged. I'm really happy with my purchase. The only small issue I had was that I got the email notifications from Timex a day late - like when the package was shipped or delivered. But luckily, DHL's website gave me real-time updates in English so I could keep track of where my order was.
Watch for friend
I wanted to get a watch for a friend even though I read some not-so-great reviews. I prefer to see things for myself rather than just go by what others say. Ordering it online was easy and hassle-free. The delivery was quick and the watch came in a well-packed package. All in all, I'm happy with my purchase and would definitely shop here again.
Quartz watch purchase
I bought a quartz watch from your company, and man, it was a huge letdown. I mean, it's less accurate than my cheapest mechanical watch! I tried contacting customer service to get a refund, but no one ever got back to me. Plus, there's nowhere on the website for me to write a review, which makes me wonder if all those positive reviews are even legit. I bought this watch because it got great reviews from other watch experts, but honestly, the quality is so bad and the customer service is non-existent. It's just really disappointing.
Watch shipment experience
I just bought a watch online, and let me tell you, dealing with this company has been a total pain. First, they said they didn't get the watch I returned, even though I used their return label. After giving them the tracking number from the post office, they finally admitted they got it back. But now, I'm still waiting for my refund. Thank goodness I paid with PayPal, it gives me some added protection in situations like this. Honestly, I'd suggest avoiding this company altogether and going with PayPal if you do end up buying from them.
Watch and additional leather strap
Unfortunately, my watch didn't show up when it was supposed to. I did get the extra leather strap but the actual watch was nowhere to be found in the package. Turns out, the watch wasn't even in stock at their warehouse, but they still sent an empty box. Then Timex wouldn't refund the delivery fee and took forever to refund me for the strap. It took them a long 3 weeks to give me back my money for the strap. I suggest staying away from this company and avoiding their services completely.
Watch servicing experience
I had a really bad experience with getting my watch serviced. I reached out to the company over a year ago, but I still haven't heard anything about the progress. It's been super frustrating not getting any updates or communication from them. It's not cool for a company to keep customers in the dark for this long. On top of that, the watch itself wasn't built very well, which just made the whole situation even more disappointing. And to make matters worse, relying on FedEx for delivery has just been a mess.
Shiny watch - Crown/Stem issue
I recently bought a really pretty teal watch that looked like a teal diamond. It even had the fancy Day/Date feature just like a Rolex. Unfortunately, the crown/stem broke off when I tried to adjust the time while on holiday. It seemed like the watch didn't want to switch time zones or something. I reached out to customer service, but they were no help. I called a UK number but a rude lady told me I dialed the wrong number. Timex didn't bother responding to my messages, which was frustrating. Luckily, Amazon quickly gave me a refund. What a waste of money on a watch that didn't even last a few months! Next time, I'll probably save up for a Rolex instead.
Recent watch purchase
I just bought a watch online, but then I found it being sold for way cheaper somewhere else. I wanted to cancel my order right away, but they said no cancellations allowed. It was super upsetting and made me feel like the company was being sneaky. And they wouldn't even let me return the watch unless I paid for shipping, with no refund for the price difference. It was all just really frustrating. I had a bad customer service experience and now I won't be buying anything from them again.
Online watch purchase
I recently bought a watch online, and I gotta say, the whole experience was pretty disappointing. The ordering part went smoothly and all, but after that, things went downhill. The price was alright, but the customer service was seriously lacking. It felt like there was no communication between the European office and the shipping company, which led to delays in getting my watch. I tried calling the Amsterdam office, but no one picked up. It was really frustrating and made me feel like they didn't care. I'd tell others to be careful if they're thinking about buying from this company in Europe.
Faulty strap pin on watch
I bought a watch not long ago, and the strap pin came off twice in the span of a week. I figured it was a fluke, but then it happened three more times over the next two weeks. So, I reached out to customer service two times, but all I got back were automated replies saying they would get back to me. Seems like their customer service is not really on top of things.
Digital watch
The ordering process went smoothly and was easy, but I was really let down by the lack of communication about my order. I had to contact them a few times just to get some updates on my purchase. And I was told I would get a refund because they couldn't deliver my order, but I never heard anything about the cancellation. Getting so many promotional emails from them was also a turn-off. All in all, I won't be buying from them again because of the bad customer service.
