Woodwind & Brasswind Reviews
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A Great Shopping Experience
As a customer of Woodwind & Brasswind, I've had a great experience shopping with them for all my musical instrument needs. Their website is user-friendly and easy to navigate, making it simple for me to find the products I need quickly. The product descriptions and photos are detailed and helpful, allowing me to make informed decisions about my purchases.
The selection of instruments and accessories offered by Woodwind & Brasswind is impressive, with a wide range of options for players of all skill levels. Whether I need a new saxophone reed, a set of drumsticks, or a trumpet, they've got me covered.
One of my favorite things about shopping with Woodwind & Brasswind is their competitive pricing. I've been able to find the products I need at a lower cost than other retailers, which is always a plus in my book.
In terms of customer service, Woodwind & Brasswind has been excellent. Whenever I've had a question or concern, their customer service representatives have been knowledgeable and helpful, resolving any issues I've had quickly and efficiently.
Overall, I'm very satisfied with my experience shopping with Woodwind & Brasswind and would definitely recommend them to anyone in need of musical instruments or accessories.Student trumpet and supplies
I just got my middle schooler a student trumpet and some supplies from this store and I gotta tell you, I am really impressed. The trumpet was in great shape and my son has been playing way better since he got it. It's so important for beginners to have the right instrument, and this trumpet is just right for him. Ordering was easy-peasy and the shipping was super quick, which was a nice bonus. Since there aren't as many local music stores around anymore, I'll definitely be returning here for all our music needs down the road.
Musical Instrument Accessories
I just bought some music instrument stuff from this company and let me tell you, I am really impressed with what they have to offer. Their products are top-notch and they have a great variety to choose from. The website was super easy to use, making it a breeze to find what I needed. Checking out was a piece of cake and the whole process was hassle-free. My order arrived quickly and was exactly what I expected based on the website description. I am totally satisfied with my purchase and will definitely be coming back for more in the future.
Instrument accessories
I bought some instrument accessories from this place not too long ago. The stuff was alright, but man, let me tell you - the flood of annoying promo emails I've been getting since then is driving me crazy! I've unsubscribed like a million times, tried changing my settings - nothing works. Every day I'm still bombarded with emails that I couldn't care less about. It's seriously ticking me off and ruining my impression of this company.
Saw something cool online
I was online the other day and found something really cool that I wanted to buy. I didn't even sign up or purchase anything, but now I keep getting tons of emails from them every day trying to get me to buy stuff. I tried to unsubscribe, but it didn't even work. I even called them and they said they would stop sending me emails, but they're still flooding my inbox. It's seriously driving me crazy!
Trick drum pedals purchase
My recent experience with this company and their trick drum pedals was a total letdown. I ordered them back in November and was supposed to get them in December. But the delivery kept getting delayed because they said the item was on backorder. Turns out, they were lying about the product being available which just made everything take way longer than it needed to. Total bummer.
Awesome saxophone
So, I got this really awesome saxophone from this place and let me tell you, it's the best! Ordering it was a breeze, just a few clicks and off it went. The customer service was great, they answered all my questions and were really friendly. The price was fair, not too pricey for such a great saxophone. Plus, it got delivered super fast! I'm really pleased with my purchase and would totally buy from them again.
Acoustic guitar purchase
I just bought an acoustic guitar from this store and I gotta say, the service was top-notch. The staff really knew their stuff and they were super helpful. My order was taken care of quickly and the pricing was fair. Plus, the delivery was right on time.
Harmonica purchase
I just bought a harmonica from this company, and let me tell you, I was really disappointed with how it all went down. First of all, the tracking number they gave me was totally useless. I tried to ask about where my order was through email, but got no response. It wasn't until the harmonica showed up at my door that I even knew it was coming. The lack of communication and customer service is just not cool. And on top of that, their website didn't even update to show that the harmonica had been delivered, which made me feel like they didn't really care about me once they got my money. I saved a few bucks on the harmonica, but the hassle and disrespect weren't worth it. I won't be shopping with them again.
Digital piano purchase
I bought a digital piano from Woodwind & Brasswind not long ago. Unfortunately, when it got to me, it was completely dead despite shelling out nearly $2000 for it. I contacted customer service and they told me I could send it back. But the idea of dismantling and repacking a 200-pound instrument seemed like a real pain. So, I asked if I could get a technician to come fix it instead, which ended up taking a while to organize. The customer service rep I dealt with was really helpful and always got back to me quickly. However, I found out that the replacement parts for the piano wouldn't be available until February. That meant I wouldn't be able to play the piano for a few months after buying it.
Instrument repair services
I had a good experience at first with their instrument repair services, but now I'm annoyed by all the emails I keep getting even after trying to unsubscribe multiple times. It's really frustrating that they make it so hard to stop getting the emails by making you send a separate email. It's just not cool.
Saxophone purchase
Buying a saxophone from Woodwind & Brasswind was a total nightmare. They kept sending me tons of emails even after I tried to stop them, and their service department was basically useless. It shows that they don't really know what they're doing if they can't even handle something basic like an email list. I just want a company that's organized and treats me right, and they definitely didn't deliver on that.
Clarinet mask
I bought this clarinet mask for my daughter like two years back so she could use it at school. Out of the blue, I got this call and voicemail from some guy saying he's my account manager and wants to chat about stuff. Super weird, right? And on a Sunday, no less. It was kind of unsettling, definitely not a fun time.
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A Great Shopping Experience
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