All reviews of Janie

  • Review about: Akk

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    Slippers for myself and my teen daughter

    These slippers are so cute and really well-made. I got them in different colors for my daughter and me, and we both love them. The design is adorable and the materials are top quality. If you want stylish and comfy footwear, I definitely recommend these slippers.

    As for the shipping, I ordered them on December 1st and got them on December 15th. It took a bit longer than I hoped, but with all the shipping craziness during the holidays, I totally get it. And let me tell you about the customer service - wow! When my order wasn't showing up on the tracking site, I emailed them. I was surprised to get responses within a few hours, even on weekends. They kept me updated and reassured me when the tracking info was wonky. Despite the confusion, I really appreciate how fast they responded and helped me out.


  • Review about: Cole Haan

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    Wrongly Delivered Order

    I messed up when I ordered and put in the wrong address for delivery. I reached out to customer service right away, but didn't hear back for days. When they finally got back to me, they said it was my fault and I had to deal with the shoes being sent to the wrong place. The lack of help and their attitude really let me down. They didn't offer a refund or any extra support, so I was just left feeling upset and brushed off.


  • Review about: Bells & Becks

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    Black leather boots

    Wow, these boots are seriously awesome! They're so comfy and look really stylish. I wore them to school and all my friends were totally jealous. The leather is such good quality and they feel really sturdy. I just love how they make me feel like such a cool grown-up. Definitely worth every penny!


  • Review about: Magzter

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    International magazine subscription

    This app is seriously amazing for people who are into reading magazines from all over the world. They have such a huge variety of magazines to choose from, covering everything like fashion, tech, and entertainment. It's so convenient to have all your favorite mags in one place. The customer service is top-notch too, always quick to respond and fix any problems that come up with your subscription. It's a fantastic app for staying in the loop with all the latest trends and news worldwide.


  • Review about: Stuarts London

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    Grey sweater

    I recently bought this gray sweater from a store and it came with a problem. The material was really thin and there was a hole in it. I reached out to customer service right away, and they got back to me super quick. They said sorry for the trouble and sent out a new sweater right away. The replacement came in great shape and I was really pleased with the quality. All in all, their customer service was awesome.


  • Review about: Rohan

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    Would buy here again
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    Striders trousers, micro fleece, Eos jacket

    I went to this really cool store a couple of times with my family. My husband got me a gift card for Christmas and I picked out some amazing stuff! I got these awesome Striders pants and a comfy micro fleece. But then I had to exchange sizes for the pants and they were really nice about it. Today, we both bought these awesome Eos jackets. Plus, they fixed one of my pants for free! Shoutout to Craig, he was super nice and helpful. His customer service skills are top-notch! I also saw him helping other people too. Definitely planning on going back again!