All reviews of R. Wintheiser
Review about: Bobbi Brown
Over $100 purchase
I recently bought something online for over $100 because there was supposed to be a free gift included, but it never showed up. After a bunch of back-and-forth emails, customer service finally got back to me and told me I had to go pick it up myself. When I did, the free gift I was promised, a Christmas cracker, was nowhere to be found even though it was on my receipt. Customer service basically took forever to respond to me and then said the free gift wasn't available, even though it was advertised. It was super annoying and disappointing, especially since I've been a loyal customer for a long time. It's not cool to have such bad customer service and false advertising like that.
Review about: Tanga
Water flosser purchase
I just got a water flosser from this place, and man, it was quite a ride. Ordering was easy peasy, and I lucked out getting the last one at a killer deal. But when the package showed up, I was relieved and bummed at the same time. The box looked like it had been roughed up, and the flosser bag was torn open. Obviously not brand spankin' new, but the cord and tips were in great shape. I'm happy with what I got, but not super stoked about the packaging drama.
Review about: OneCall
Camera online order
I recently bought a camera online and it was a total nightmare. After I placed my order, I got a call from a really rude and nosy representative who was super unprofessional. He not only doubted who I was, but he also asked all kinds of personal questions about how I was going to use the camera. He even went as far as calling the company where I rent office space to confirm my address. It was completely crazy! I just wanted to buy a camera, not go through an interrogation. Stay away from this company unless you're ready to deal with a bunch of unnecessary hassle and invasive questions.
Review about: American Residential Warranty
Account issue resolution
I just had this thing with my account that had to get figured out, and let me tell you, the person I talked to was amazing. Karen was so friendly and nice, and she fixed the problem super fast. Not only did she sort things out, but she also took a sec to wish me happy holidays. It might seem small, but it meant a lot to me. I'm really grateful for her great customer service and positive vibe.