All reviews of Sophia Steuber

  • Review about: Rituals

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Online purchase limited edition items

    I'm really bummed out about the changes to my online order. I got the confirmation, but then I saw they took stuff out of it without even telling me. It's happened more than once now, and the last time was during the holidays with limited stuff. I'm super upset and I might not buy from this company again, especially online. I'm a good customer, but this unprofessional stuff is not cool. Customer service hasn't been much help, just making excuses for the screw-ups. They don't seem to get it and it's left me with a bad feeling.