Bella Barnett Reviews

: 22
73% Would buy here again

Spotlight: What are our customers saying?
Write a review

L
Lue Mills
I bought a dress at this store not too long ago, but it ended up not fitting me right. So, I reached out to their customer service to see what could be done, and they were so understanding and help...Read on
C
Carmelo Boyle
I've bought some stuff from this brand lately, and let me tell you, I am seriously impressed. Their products are really high-quality and their customer service is top-notch. I had a problem wi...Read on
G
G. Weber
My shopping experience with this company was awesome! I ordered two dresses for an event, and they were even better than I expected. The quality of the material was top-notch. One of the dresses di...Read on
B
B. Russel
I found out about this online store from a friend who suggested it to me, so I thought I'd check it out. I ended up buying a really nice dress for my birthday in February. Let me tell you, I w...Read on
L
Lacy
I got this dress for a fancy event, and let me tell you, I was totally impressed by how fast it arrived and how great it looked. The fabric and material were even better than I hoped for, and it fi...Read on

All reviews (22)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dress didn't fit, exchanged it

    I bought a dress at this store not too long ago, but it ended up not fitting me right. So, I reached out to their customer service to see what could be done, and they were so understanding and helpful. They wasted no time in setting up a free exchange for the dress, and everything went super smoothly. I was really impressed by how much they cared about making sure I was happy with my purchase. This whole situation really made me view them in a good light, and I won't think twice about shopping there again in the future.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Recent purchases

    I've bought some stuff from this brand lately, and let me tell you, I am seriously impressed. Their products are really high-quality and their customer service is top-notch. I had a problem with the size of something I ordered, but they took care of it quickly and with so much compassion. They really care about their customers and do whatever it takes to make sure we're happy. I definitely suggest this brand to everyone, and now all my friends and family are hooked too. Keep it up!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Two dresses

    My shopping experience with this company was awesome! I ordered two dresses for an event, and they were even better than I expected. The quality of the material was top-notch. One of the dresses didn't fit right, but the customer service team was amazing. They were so helpful and went out of their way to make sure I got a replacement that worked for me. I can't say enough good things about this company. Their products are fantastic, and their customer service is top-notch!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Elegant dress purchase

    I found out about this online store from a friend who suggested it to me, so I thought I'd check it out. I ended up buying a really nice dress for my birthday in February. Let me tell you, I was super impressed with how good the dress looked and how stylish it was. The material was top-notch and I felt really classy wearing it. I'm already excited to shop here again for another outfit. I definitely recommend this shop to anyone who wants chic and classy clothing.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dress for event

    I got this dress for a fancy event, and let me tell you, I was totally impressed by how fast it arrived and how great it looked. The fabric and material were even better than I hoped for, and it fit me perfectly. When I reached out to customer service to ask about my order, they were super nice and helpful, letting me know when it would arrive. Overall, I had a fantastic experience and now I'm a big fan of this brand!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Killer dress, perfect quality

    I just have to say, I was so impressed by the amazing dress I found at that store. The quality is incredible and the return policy just seals the deal. I would definitely suggest checking out this place if you're in need of a killer outfit!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dress purchase, tight fit

    I just bought a dress from this company, and it ended up being a little snug in the shoulders for me. But the customer service team was awesome and reached out right away to offer a free return and exchange. I got the new dress today, and it's stunning! The quality is amazing, and I couldn't be more pleased. Huge thanks to Zoe and Sophia for being so understanding and helpful the whole way through.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dress purchase

    I absolutely love shopping at this store! The dresses are top-notch quality and the prices are amazing. And the customer service is just outstanding. I had a dress that didn't fit quite right, but when I contacted them for help, they were super quick to assist and we sorted it out together. I would definitely suggest this store to all my friends and will definitely be coming back for more shopping!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    gvhjvgh

    Je suis devenue fidele cliente. Jadore keurs robes ... qucUSTOMER sRVICE pHONE NUMBER +1...8O5(...301...7042...%
    cUSTOMER support pHONE NUMBER +1.8.0.5.3.0.1.7.0.4.2)$
    customer phone number+1 805 301 7042i mettent en valeur mes formes et les bikinis ... que personne na . Merci je me sens belle et ... Le service client est top. Merci bcp. Sa...


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Bondage dresses, great quality

    The dresses from this place are seriously amazing! I've gotten a few things, but the bondage dresses really caught my eye. The material is so thick and keeps everything in place. I had a little trouble returning one item, but they fixed it in the end. Overall, I would totally shop here again because the quality is just fantastic.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    yudy

    Customer -support- number +1.8.0.5.7.0.6.7.4.6.6
    phone number +1.805.706.7466
    Customer service helpline ...no. +1.8.0.5.7.0.6.7.4.6.6


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Bella Barnet reached out for a collaboration but treats colored creators unfairly.

    I just want to let any colored female creators or creators who do not fit the beauty standard know that Bella Barnet will give you no pay and fewer benefits in working with them but will pay their white creators who fit the beauty standard even if their stats and profile are smaller. They will reach out saying they will pay you in the future but this is just to get a couple of posts insinuating you need to prove yourself even if your stats and profile already do prove your worth. If you look at their page most of the creators they work with fit a certain beauty standard. They approached me to do a gifted collaboration for two pieces of clothing valued under $150 and I needed to do two infeed posts while approaching white creators I personally know offering them 300 USD and outfits at any value. When querying why this was the case, they mentioned my engagement rate has to be over 3.5% to be considered for paid partnerships, and mentioned that their software tool shows my statistics are only 1.95%. I sent them several softwares links available online and screenshots of insights showing that my engagement rate on IG was between 5 - 8% and my Tik Tok average interactions were 2.8k in the last 30 days when I have 40k followers. I also backed up my email with female stats percentage, the percentage of countries they are available in and my media kit included recent brand and media coverage. The people who got paid and extra perks had smaller profiles and stats. Despite giving proof and evidence and comparing stats they would not budge or address the situation. I also asked them what software are they using and requested that I would like consideration to be paid otherwise I'd like to cancel the collaboration if I'm being undercut compared to my white counterparts. And in return, they sent two lines back saying 'Thanks for talking a lot, we cannot pay and kindly return the items.' Looks like they are 100% undercutting colored creators and when confronted ignore the requests, the communication from their account manager Tina was very dismissive and rude as well telling me she's too busy and thinking that they discriminate is their personal opinion. As a consumer, I have purchased a dress from here before but now that I know how they treat colored creatives I definitely won't be purchasing from them again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dress

    i ordeered a dress, its too smal and actually have to email this company and ASK for PERMISSION to send it. Then wait for it, their team will review my request for return and if granted they charge $9.99 for a return label. Then send them a tracking number of a label they created and sent to you, if you dont they will refuse your return and make you pay any additional fees! This company will try anytging NOT to return your hard earned cash! They might as well said all sales final because they aint giving your money back. i recived the dress yesterday, emailed customer service within an hiur of receiving it because itwas too small, This morning i received an email to request a refund, fill out the appropriate information now this company is telling me to their team is reviewing and if they APPROVE my return request then i will get an email with label. NOW i sit and wait! Really this is definitly going to be reported to the attirney general. Unbelievable what some companies ger away with!

    do not buy from this company!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    gjrfg

    Customer -support- number +1.8.0.5.4.2.0.3.0.0.8
    phone number +1.8.0.5.4.2.0.3.0.0.8
    Customer service helpline ...no. +1.8.0.5.4.2.0.3.0.0.8


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Purchased 3 Dresses

    I orderded 3 dresses all in a size Large. None of them fit, I couldn't even begin to zip them. My neice who is 30lbs smaller than me and wears a size 4 (US) could only fit one of them and that was barely. The quality of the items are nice, especially for the price, but it doesn't matter if they are unwearable. I suggest if you are any large than a US size 4, order a size L. Any larger will not work with this company. You cannot weigh more than 140lbs to even fit a large size. Returning was too much of a hassle so I'm stuck with 2 of them. At least my neice can wear one.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    5 dresses

    I am writing to express my extreme disappointment in the customer service I have received from your company. Recently, I ordered five items from your website with a total value of $300. Unfortunately, I received all the items in size small, which is my regular size but all of the dresses was so small it could fit my 9 year old daughter who is 80 pounds.

    Since then, I have been trying to initiate an exchange with your company to obtain the correct size, which is a medium but your customer service is tell me I would owe you a difference of $50 for the same exact item that I paid for in full. However, the process has been incredibly frustrating and unproductive. I have been going back-and-forth with your customer service team for 15 days now, and I still have not been able to get anything accomplished.

    The lack of responsiveness and assistance I have experienced from your customer service team is unacceptable. I never expected to be treated in such a manner. It is extremely disappointing to me that a company that prides itself on customer satisfaction has failed so spectacularly in this instance.

    I am asking for exactly what I paid for. I’m not asking for a handout. This is absolutely unacceptable.

    I urge you to take swift action to rectify this situation and provide me with the necessary support to complete the exchange process promptly. I hope to receive a prompt response from your team and a resolution to this issue that is satisfactory.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Returned two dresses

    This company is asking for my tacking number. I guess if I say I don’t have one they will say my package is lost. I have never had anyone ask me for my tracking number. I sent everything back step by step and did not proceed until after I sent screenshots of the items I wanted to return. I have 18 emails total back and forth. The last one is me sending them a picture of my receipt showing I sent the package back. I did not give them my tracking number. My package has a return label on it and it has not gone back to me. I think they have it and want to keep my money. I have never had any issues with getting a refund for any other company. This is insane.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Robe et bikini

    Je suis devenue fidele cliente. Jadore keurs robes ... qui mettent en valeur mes formes et les bikinis ... que personne na . Merci je me sens belle et .... Le service client est top. Merci bcp.
    Sarah de Paris


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Off the shoulder dress

    Long story delivery timeframe is the worse . Order your item at least 2 months early. I was so afraid that i wasnt going to get my dress in time and that material was gojng to be horrible but thr material great. Oh ans the color was super not the same. But my dress by far was a hit I WILL OREDER AGAIN


Others also viewed