AirHelp overall rating based on 30 reviews

97% Would buy here again




Featured Reviews

Most relevant positive review

  2024-04-12
Flight compensation assistance
I was kinda skeptical at first about using this service, but I'm actually really glad I deci...Read on
D. Kuhlman

Most relevant negative review

  2024-02-04
Refund claim disappointment
AirHelp totally dropped the ball on getting me the full compensation I deserved by law. I was sup...Read on
Mertz

Review with most votes

  2021-11-09
compensation for delayed fligh
When I boarded a plane in Vancouver heading to Paris, I didn't know we would spend 4 hours on the...Read on
Jerome Norgaard

Reviews (30)

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    Efficient airline compensation service

    I tried to get money back for my messed-up flight by myself, but didn't have any luck. So, I decided to give AirHelp a shot. At first, I wasn't sure about them reaching out to me, but after I filled out their online form, I was happy to see some cash in my pocket just a few weeks later. Their fees are a bit high, but I really think I wouldn't have gotten any money back without them. I definitely suggest their services to other people and would use them again without a doubt.


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    Found AirHelp by accident

    I'm thrilled that I stumbled upon AirHelp! I was a bit skeptical at first, but after looking into it, I felt more confident. Their assistance was incredible, and I'm really thankful for all they did for me.


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    Claim resolution experience

    I had a kind of up and down experience with the customer service at this company. At first, they said my claim went through, but then a few days later they said it couldn't be refunded. That was annoying, but after two months they gave it another go and finally got my claim resolved. Even though it took a long 8 months and there were some hiccups at the start, they did end up coming through. I'd say give their services a shot, just know you might have to wait a bit and deal with some communication problems.


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    Flight compensation assistance

    AirHelp got in touch with me right away after my flight got canceled and guided me through getting money back for 2 tickets. I was a bit unsure at first, but they showed they were for real and really good at what they do. Even though their fee was kinda pricy, I actually ended up making more than 20 euros above what I spent on the ticket. They finished everything faster than I thought they would which made things easy and smooth. I totally suggest AirHelp because they really came through with top-notch service.


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    Quick and Professional Money Claim

    I went with AirHelp over a bunch of other companies because they had the best deal and quickest response time. In just two and a half months, I got my money back hassle-free. Their professionalism and fast problem-solving really made them stand out. I definitely suggest AirHelp to anyone needing help with their compensation claims.


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    Surprise money

    I got this totally random email saying I had some money coming my way. My reaction was like, "Wait, what?" So I was all, go ahead and grab that cash for me. And just like that, I got some extra money in my wallet! I even shared the news with my wife, and she got some money too. It's pretty sweet for folks like me who are too lazy to do the work ourselves.


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    Easy compensation claim

    My experience with this service was amazing! I tried to file a claim on my own before and it was a disaster. But with AirHelp, everything was easy, fast, and stress-free. They quickly got me a good compensation that I never would have gotten on my own. I highly recommend using their services if you need help with flight compensation claims. Trust me, it really works!


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    Compensation for cancelled flight and lost luggage

    My experience with AirHelp was amazing! I had a canceled flight with a certain airline, and AirHelp really came through for me with some compensation. My flight got canceled last minute, and I was stuck at the airport with no options for a place to stay because it was a busy holiday weekend. I had to sleep on the uncomfortable airport floor, which wasn't great, especially at my age. But thanks to AirHelp, I was able to at least get some money back to make up for the hassle.


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    Easy refund process

    Hey, I reached out to this company back in March about a flight that got canceled in December. All I had to do was give them some info and show proof of my flight. It was really easy and quick. I ended up getting my refund in just four weeks. I'm so glad I went with them and would definitely suggest them to others.


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    compensation for delayed flight

    When I boarded a plane in Vancouver heading to Paris, I didn't know we would spend 4 hours on the tarmac before taking off. I hand to upend my plans in Paris. A couple of us got together and decided to try AirHelp (we didn't want to deal with the airline directly) and see if we could get compensated for wasted time. AirHelp customer service is amazing and friendly, they took our flight details and went to work on getting us compensated. Two months in and the compensation arrived as promised. Communication from AirHelp was smooth. Although they take a percentage from the compensation, I'm very satisfied with the help I got. In case I run into similar cases in the future I know who I'll be calling.