Easyship - Overall Rating based on 24 reviews
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International shipping solution
I just want to give a big shoutout to the customer service rep who helped me out with my international shipment issue. Even though the problem started with UPS, they handled everything like a pro. They were quick to respond and really dedicated to getting things sorted out. Thanks to them, I got a refund for all the trouble. I'm really happy with how everything was handled and I wouldn't think twice about telling others to use this company for their shipping needs.
Longtime user of the platform
I've been using this platform for almost five years now, and it's been a pretty good experience overall. The customer service team has always been super helpful and willing to assist with any issues that come up. They give me tips on how to deal with problems on my end if they can't fix them right away.
Mixed customer support experience
I had a pretty good interaction with the customer service team. They were quick to respond and solved most of my problems fast. But, there was this one customer service rep who couldn't get me the delivery proof for one of my orders for like two weeks. Luckily, when I talked to another rep, he got the proof in 30 minutes. I've tried to follow up with the first rep a bunch of times, but after almost 3 weeks, still no proof of delivery.
Easyship: A Solid Shipping Solution
I have been using Easyship for my e-commerce business for the past few months and I have to say, I am pretty impressed with their service.
One thing that stands out to me is their user-friendly platform. It's super easy to navigate and the shipping rates are clearly displayed, making it simple to choose the best option for my business. They also have a wide range of carriers to choose from, which is great because it allows me to find the most cost-effective solution for my shipments.
Another thing I really appreciate about Easyship is their customer support. Whenever I've had a question or concern, the team has been quick to respond and offer assistance. They even helped me set up custom shipping solutions for some of my more unusual products.
Overall, I'm happy with my experience using Easyship. It has made the shipping process for my business much smoother and more efficient. I would definitely recommend giving them a try if you're in need of a reliable shipping solution for your e-commerce business.
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Easyship: A Solid Shipping Sol
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