Trainline - Overall Rating based on 24 reviews

92% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-27
Quick purchase
Buying my ticket online was a breeze. The website walked me through everything, just remember to ...Read on
Langworth

Most relevant negative review

  2024-02-09
Refund process difficulties
I had some issues with getting my refund recently and it just felt like the whole process was way...Read on
C. Hickle

Review with most votes

  2023-10-30
Ticket purchase
I'll get straight to the point - I bought my train tickets not too long ago, but I didn'...Read on
M. Balistreri

Reviews (24)

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  • Ordering

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    Would buy here again
    Overall

    User-friendly booking platform

    I thought the booking platform was super easy to use and efficient. It kept my favorite trips saved for quick buying, and I liked getting alerts about any possible delays. Not having to pay booking fees for last-minute tickets was a real plus for my frequent trips.


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    Would buy here again
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    Easy booking process

    The website was so easy to use! I found my tickets super quickly. The search bar worked like magic and pulled up all the options fast. I didn't have to search forever to find the best deal - it was right there. Entering my info and paying for the tickets was a breeze too. Everything was really simple and easy to do.


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    Would buy here again
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    Quick and reliable ticket booking

    I have no problem booking my train tickets whenever I need to. The app works super fast, and I always get my e-tickets quickly. One time I had to cancel my trip and get a refund, and they handled it really well. I love how they show me the cheapest fares and other options so I can choose the best one for me. The "find my train" feature is awesome, especially when I buy open return tickets and end up taking a different train.


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    Would buy here again
    Overall

    Ticket purchase

    I'll get straight to the point - I bought my train tickets not too long ago, but I didn't really know how the whole experience was until I picked them up. The reminders I got after my first search were kind of irritating and sort of made me feel rushed to make a decision.