Zola - Overall Rating based on 27 reviews
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wrfhd
Customer -support- number +1.8.0.5.7.0.6.7.4.6.6
phone number +1.805.706.7466
Customer service helpline ...no. +1.8.0.5.7.0.6.7.4.6.6fxvcmb
I ordered a gift from the couples registry and when it arrived IcUSTOMER sRVICE pHONE NUMBER +1 805 420 3008
cUSTOMER sRVICE pHONE NUMBER +1 805 420 3008 was not pleased and am not able to return it. Their policy states that they do take returns, but any link on their web site to initiate a return goes go no wherecUSTOMER sRVICE pHONE NUMBER +1 805 420 3008 cUSTOMER sRVICE pHONE NUMBER +1 805 420 3008
customer service, item already shipped, but I receivecUSTOMER sRVICE pHONE NUMBER +1 805 420 3008
cUSTOMER sRVICE pHONE NUMBER +1 805 420 3008d the items I ordered. There was a correction address taServing platter
Ordered a serving platter from my cousin's wedding registry in August. I didn't receive it for the bridal shower in September so I called they told me it was out of stock but it would be back in stock and I should receive it in two weeks. Now in mid October I had to reach out again and they are saying another 90 days. Really?? It was charged to my credit card in September and I have never received an update from them I always have to call email. This is a terrible website to order gifts. Why are they selling items they can't even get?
Mother of Pearl Photo Frame
I ordered a gift from the couples registry and when it arrived I was not pleased and am not able to return it. Their policy states that they do take returns, but any link on their web site to initiate a return goes go no where...just a loop back to where I started. The photo frame is not suitable as a wedding gift (very cheaply made and didn't even come in a box!). I don't believe this is a trust worthy company and wish I had not done business with them.
3 items from Wedding Registry
I had a typo on my street address, emailed Zola customer service, item already shipped, but I received the items I ordered. There was a correction address tag on the package. Not sure if the carrier made the correction or Zola Customer Service made the correction with the carrier, but I received my order on time. Thank you
Invitations, thank you cards, used Zola for our wedding website.
My husband and I used Zola all throughout our wedding planning process, and it was great. They were there every step of the way. During COVID, they had helpful tips about what to do. Creating our website was very user friendly, too! I love the RSVP section! We ordered our invitations from Zola, and I forgot to add the free address labeling, and they really helped us out by giving us a partial refund and a credit to use. They were attentive through the entire process, and we really appreciate everything they did to make this process easier for us.
Do not use this company!! They messed my Daughters wedding invitations up and refused to fix ,and didn't notify us until weeks later via email, given her less than 2 months, to find someone else. This is horrible Customer Service. l
Review with most votes
3 items from Wedding Registry
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