Zola21 reviews
This rating is based on 21 genuine user reviews submitted directly through US-Reviews.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Invitations, thank you cards, used Zola for our wedding website.
My husband and I used Zola all throughout our wedding planning process, and it was great. They were there every step of the way. During COVID, they had helpful tips about what to do. Creating our website was very user friendly, too! I love the RSVP section! We ordered our invitations from Zola, and I forgot to add the free address labeling, and they really helped us out by giving us a partial refund and a credit to use. They were attentive through the entire process, and we really appreciate everything they did to make this process easier for us.
Do not use this company!! They messed my Daughters wedding invitations up and refused to fix ,and didn't notify us until weeks later via email, given her less than 2 months, to find someone else. This is horrible Customer Service. l
About Zola
Have you already started planning your wedding? All the details to keep in mind are so many that you are still procrastinating because you have no idea where to start from? It's not easy to plan by yourself but it is possible with online tools or better with fully packed websites designed for couples. If you haven't heard about online planning, you can get the idea on the Zola website, and reading the reviews left for them by couples makes it more clear how to proceed.
About Zola
Zola is a virtual wedding planner founded in 2013 in New Your City. It doesn't require any fees from couples so they are free to use Zola's planning services online.
Products and Services offered by Zola
Zola provides online tools as a wedding website, wedding checklists, and guest lists planner. You can create your wedding registry for gifts, cash funds, plan a honeymoon, make personalized wedding invitations, enclosure cards, and menu. Zola offers to shop online and choose decoration ideas from ceremony to the party, wedding dresses and jewelry, and the list of items for home and weekend. Due to the size and weight of certain items, they will be delivered to you by a local freight carrier. Any charges for this service will be listed on the product’s description page. Your order will have an estimated arrival date and after your item has shipped from their warehouse, their freight carrier will reach out to you directly to schedule a delivery appointment. Zola offers free returns within 90 days of delivery for most items sold on Zola. Certain restrictions and exceptions apply as outlined: All items must be unused and in the original retail packaging. Merchandise must be unworn with the original tags attached. Apparel, Furniture, and Invites + Paper Items can be returned within 30 days of delivery. Merchandise must not be washed or altered and must be free of stains and pin marks. They reserve the right to refuse a return if an item is not returned in its original condition, including all packaging and tags. Final sales are not eligible for return due to their nature, they include Perishable items, Furniture items that you have assembled, Gift cards, redeemed experiences, personalized items, and Custom orders. Any restocking fees will be deducted from your refund total once they receive your return. To check if your item will be subject to these charges or fees, head over to the product’s detail page and select “Shipping & Returns”. Zola accepts credit or debit cards, PayPal, Venmo, Apple Pay, or Google Pay for payments. For inquiries, contact their support team at support@Zola.com or 1-408-657-Zola.
Comments, Complaints, and Opinions
Have you tried Zola services before? If yes, you are kindly invited to leave your feedback and share your experiences below. Your reviews on planning the wedding with Zola tools could be a great help for the couples who make their first steps in organizing their memorable day. It will also help attract other customers.
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Categories Zola
Services | Other Goods & Services
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Letzte aktualisierung: November 2024
Review with most votes
3 items from Wedding Registry
I had a typo on my street address, emailed Zola customer service, item already shipped, but I received the items I ordered. There was a correction address tag on the package. N... Read onBy: Mary Wright