US Cellular26 reviews
This score is based on 26 genuine reviews submitted via US-Reviews since 2021.
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I've been a customer of this company for a while, but when I moved to a new area, the service wasn't as good as before. So, I decided to change providers, but the customer service was even worse elsewhere. I ended up going back to the original company, but sadly, the service was still not great. It took talking to a bunch of different people before finally finding someone who was able to help me. It seems like there should be better training and communication within the company.
New phone issues
I just got a new phone and man, it really sucks! My calls won't go through, my apps keep crashing, and it's blocking people on its own. I've had it with this phone!
Cancelled service unexpectedly
We just canceled our service with US Cellular after more than 20 years and it was a total nightmare. They are a complete scam - can you believe they won't even prorate your bill if you cancel in the middle of a billing cycle? What a ripoff! We're so happy we switched to T-Mobile, it was the best decision we've ever made!
Phone service struggles
I've been dealing with issues with my phone service lately. I've been trying to lower my bill by getting rid of some lines, but it seems like no matter what, they keep charging me the same amount every month. On top of that, the service is terrible - my calls are always getting dropped! It's especially frustrating because I'm almost done paying off my phone. I only have a few payments left, and then I'm switching providers for sure!
International phone plan
The international phone plan this company offers is terrible. Recently, when I was in Honduras, I took out my Sim card to avoid extra charges, but I still got hit with a $15 daily fee for services I never even got. And to make matters worse, I had a second line on the same phone which I only used for half the time, yet I was still charged the full amount every day. When I called customer service to complain and explain that my Sim card was not even in my phone during the trip, the rep just wouldn't believe me. They insisted it was in there, but I know for a fact it was safe in my suitcase the entire 12 days.
Why USC
Long back I received offer for U S cellular service Almost to switch from existing network to USC I just don't know how users think about low rated services with higher prices ?Who should think about ?Of course seller My whole family members using best service network in United States with fantastic offers in less prices I wish to forward this message to USC
Before approaching to customers offer plans should be that much lucrative where users can rethink about switch to this provider You are not even in first five leading network of country Instead give some best offers keeping prices comparatively low Not enough to say your service area is also very restricted Please do some better planning and then come with your plans.
About US Cellular
U.S. Cellular is an American mobile network operator that provides wireless telecommunications services to customers in the United States. Founded in 1983, the company is headquartered in Chicago, Illinois. As the fourth-largest wireless carrier in the United States, U.S. Cellular offers a broad range of communication services, including voice, messaging, and data, across its high-speed networks. It operates a number of retail stores and serves customers in both urban and rural areas, with a significant presence in the Midwest. Throughout its history, U.S. Cellular has been recognized for its customer service and commitment to coverage in areas that are often underserved by other major carriers.
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Categories US Cellular
Telecom | Mobile, Cell & Telephone
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Last update: August 2025
Review with most votes
Why USC
Long back I received offer for U S cellular service Almost to switch from existing network to USC I just don't know how users think about low rated services with higher prices ?... Read onBy: Edger