Hotel Collection - Overall Rating based on 23 reviews

13% Would buy here again




Featured Reviews

Most relevant positive review

  2024-01-18
Candles and reed diffusers
The candles and reed diffusers are awesome! They smell so good and the scent lingers for a really...Read on
Blake Carroll

Most relevant negative review

  2024-04-03
Subscription purchase with fau
I recently got this subscription that came with an oil diffuser, but man, I ran into some issues ...Read on
Nova

Review with most votes

  2023-06-27
Tower Diffuser and scent oil
Worst customer service ever. I purchased items on a Fathers Day special. They overcharged me and ...Read on
Keiko

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    Would buy here again
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    STUDIO SCENT DIFFUSER

    My anticipation was high when I acquired a $300 diffuser to enhance my living space. Regrettably, my enthusiasm has turned to disappointment as the diffuser has stopped functioning after just three months of use.

    Initially, the diffuser's sleek design and features seemed promising. However, its abrupt failure has left me questioning the product's quality and value. Customer support's unhelpful response compounded my frustration.

    Given the high price and short lifespan, I cannot recommend this diffuser. It's essential to weigh options carefully and consider alternatives before investing in such products.


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    Tower Diffuser and scent oil

    Worst customer service ever. I purchased items on a Fathers Day special. They overcharged me and didn't send the right products. They ended up charging extra $20 handling fee for returning the "wrong shipment".
    I would never consider purchasing anything from them.


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    Tower diffuser

    Bought the Larger Tower Diffuser. Received a totally different remote with less functions. Customer service said, We had issues with the original one and now offer the one you received. This is not acceptable, it has no timer function like the one shown. Plus this unit doesn't cover a 800 foot area. All it is a cheaper Studio diffuser on a extended cylinder. This Company are mis-leading the customer. You can't show something for sale and send a different product. The Department of Consumer Affairs will be notified.