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Hotel Collection
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Experience the Opulence: A Review on Hotel Collection Home Fragrances
I recently purchased a few home fragrances from Hotel Collection, and I have to say that my experience with their products was nothing short of extraordinary. The sophistication infused in each product is apparent, and the aromas are just breathtaking. What I loved most about my purchase was how these scents filled up my living space, creating an ambiance reminiscent of a luxurious hotel suite. The opulence that Hotel Collection has managed to infuse into its varietals is unmatched. It's like having a mini-vacation right at home! The quality of their diffusers exceeded my expectations entirely as they could last for an extended period without losing their alluring scent. Even long after purchase, I still smell delightful hints whenever I walk around different areas of my home. Overall, if you're looking for luxury products that will take your indoor experiences to the next level, then look no further than Hotel Collection! With top-notch packaging and customer service plus stunningly crafted items in terms of functionality and aesthetics - this brand is worth every penny invested!
Studio Scent Diffuser
I purchased two studio scent diffusers in Sept 2022. At first I was so happy with them - I had them in different areas and loved the scent (24 Magic). I had family and friends ask me about the scent and three of them purchased the studio scent diffuser as well. Within a few months two of my friends asked me if I had any issues with my diffusers and I said "no" (and honestly thought it was just bad luck they received troublesome equipment) and told them to call customer service. Then about seven months after my purchases, one of mine stopped working. I reached out to customer service and they said since it's out of their warranty period they would offer me one at a discount. I understood and paid for the replacement. Three months later the replacement stopped working and had to be replaced again. Less than a year from the purchase date the second one started to make a loud noise. After several troubleshooting procedures that customer service recommended nothing worked - the unit still makes a sound noise. Finally, customer service responded with "we can replace it for $150". At this rate every few months I will have to purchase a new diffuser as the company does not stand by their equipment. If you are willing to replace your equipment frequently at your cost then this is the product for you. Personally I am highly disappointed at their response and quality of the diffuser. I guess my friends and I were unluckily and we received faulty product that HC won't replace (because conveniently its out of the warranty period - which is one month).
In case it isn't abundantly clear the diffuser doesn't work after a few months and HC will not replace it. I am extremely dissatisfied with the product.STUDIO SCENT DIFFUSER
My anticipation was high when I acquired a $300 diffuser to enhance my living space. Regrettably, my enthusiasm has turned to disappointment as the diffuser has stopped functioning after just three months of use.
Initially, the diffuser's sleek design and features seemed promising. However, its abrupt failure has left me questioning the product's quality and value. Customer support's unhelpful response compounded my frustration.
Given the high price and short lifespan, I cannot recommend this diffuser. It's essential to weigh options carefully and consider alternatives before investing in such products.Tower Diffuser and scent oil
Worst customer service ever. I purchased items on a Fathers Day special. They overcharged me and didn't send the right products. They ended up charging extra $20 handling fee for returning the "wrong shipment".
I would never consider purchasing anything from them.Tower diffuser
Bought the Larger Tower Diffuser. Received a totally different remote with less functions. Customer service said, We had issues with the original one and now offer the one you received. This is not acceptable, it has no timer function like the one shown. Plus this unit doesn't cover a 800 foot area. All it is a cheaper Studio diffuser on a extended cylinder. This Company are mis-leading the customer. You can't show something for sale and send a different product. The Department of Consumer Affairs will be notified.
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