Boxed - Overall Rating based on 20 reviews

90% Would buy here again




Featured Reviews

Most relevant positive review

  2024-03-21
Fiber One Bars Purchase
I ordered six 40-count Fiber One Bars and got them delivered quickly with no issues. The price wa...Read on
kirstin

Most relevant negative review

  2024-03-10
Expired merchandise, unrespons
Dealing with this situation has been such a nightmare. I ordered products from Boxed that were al...Read on
Camryn

Review with most votes

  2021-05-10
My favorite shop
great concept Excellent services Being a common customer and retailer too For first two three yea...Read on
Thomas

Reviews (20)

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    Great service for seniors

    I've been using this service for a few years now, and it's been super convenient for my grandparents who are both disabled. But today, when I tried to place an order, all I got was a blank page saying "service not available in your area." After checking out some other reviews, it looks like they've totally ditched us customers. I contacted customer service to get more info, and if they get back to me, I'll update my review. It's really frustrating how they're treating us like this.


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    Fiber One Bars Purchase

    I ordered six 40-count Fiber One Bars and got them delivered quickly with no issues. The price was great, so I'll definitely be shopping here again.


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    Bulk supply order

    My experience with this bulk supply order was really great. I got all the products I ordered without any problems. The price was fair for what I got. I found this service to be way easier to use than others I've tried before.


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    Expired merchandise, unresponsive customer service

    Dealing with this situation has been such a nightmare. I ordered products from Boxed that were already expired, which is just not right. I tried reaching out to their customer service multiple times over the past two weeks, but all I got in return was a generic auto-reply saying they'll get back to me within 8 hours. It's been way longer than that and I still don't know what to do with these expired items. It's really frustrating to keep checking my email every day, hoping for a response, and getting nothing. Not having a phone number to call is just ridiculous. I feel totally ignored and unappreciated as a customer.


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    My items

    I've been ordering from them for a while now, maybe just a few months, but it feels like forever! The customer service is really amazing, they make you feel so special and that just makes my day. Plus, the prices are awesome, like seriously good deals. They also throw in cool stuff like samples and games, which just adds to the fun. I'm already looking forward to ordering from them again!


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    Protein shakes purchase

    I just got 4 cases of protein shakes from this site and it was a pretty good experience. Only thing is, I think they could add more stuff to their collection. The price for each drink was way better than at stores, so it saved me some cash. Also, the free shipping was a big plus since I spent enough to qualify for it. It's always nice when that happens.


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    First purchase from an online bulk shopping website

    As a savvy shopper who always checks prices before buying, I really took my time deciding on what to get from this online store where you can buy stuff in bulk. They had a lot of different products to choose from, and the prices were pretty good. I appreciated getting emails letting me know how my order was going and when it would arrive - which, by the way, was super quick! When my order came, I got a nice follow-up email from the company saying thanks for buying and giving me some tips just in case I had any problems. All in all, I feel good about shopping from this site and will definitely be back for more.


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    My awesome order

    My order went really smoothly from start to finish. It arrived way sooner than I expected, and I was so excited about the little surprises in the box. I'm definitely looking forward to ordering more things, and I highly recommend shopping here! It's awesome!


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    Missing paper towels

    I ordered something from them not too long ago, but I didn't get my paper towels that cost $15.68. I tried to contact them through email a few times about it, but I haven't heard back from them at all. It really worries me that there hasn't been any solution or even just a reply about what happened.


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    Discounted bulk purchase, quick shipping

    As a new customer at Boxed, I was really happy with how easy it was to place my order and how fast it arrived. The big discounts on bulk items were a great help, especially since I like to stock up on pantry stuff, snacks, toiletries, and cleaning supplies. I live in NYC and I was amazed at how quickly my order got to me, but I get that it might be different depending on where you are. I'd definitely suggest giving Boxed a try if you want to save time and cash on things you need for your home.


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    Refill service purchase

    I decided to give this platform a shot as a different option from other refill services out there. Unlike some other companies, Boxed doesn't ask for tracking data or any private info. The whole experience was smooth, with plenty of refill items at good prices. The delivery came on time and was quick, without any flashy branding on the truck. I was happy with my experience and will for sure use and recommend Boxed again down the line.


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    Paper towels, laundry detergent, and snacks

    I just bought paper towels, laundry detergent, and snacks from BOXED. I checked out the prices at my regular supermarket and warehouse stores, and BOXED actually had better deals on everything I was looking for. Ordering was easy peasy and my stuff arrived at my doorstep in just 2 days. I'll definitely be back to get all my household basics here.


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    Ordering a big food haul

    Oh my gosh, ordering from this place was awesome! They had a ton of options to choose from, and my order arrived really quickly and was packaged nicely. Huge shoutout to Madeline H. for setting us up with all the delicious snacks and being so helpful with all our questions. I'm definitely looking forward to shopping here again soon!


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    Home essentials

    The tracking info for my order was a little off, but I was happy to get my stuff in just 4 days. The paper towels and toilet paper I got were really good quality, and the packaging was all good. I'm excited for more great service and top-notch products from you guys. Thanks a bunch!


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    Bulk shopping convenience

    Why did I wait so long to use this service? Boxed has a great idea of letting you buy all your everyday stuff in bulk, without having to deal with any annoying membership fees like those old-fashioned bulk stores. The range of products they have is seriously impressive, and they cover all the basics you need regularly. The stuff I bought arrived quickly and was packaged up real nice and securely. Plus, they threw in a cute little flyer in the box, which gave the whole shopping experience a personal touch, kinda like when you browse around a local store with a buddy. Needless to say, I'm definitely gonna keep coming back to use this cool new service.


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    Quick delivery, well-packaged, free samples

    I was so happy with how fast my order got here! It actually came sooner than I thought, which was awesome. Everything was all packed up nice and tight, showing me they really care. And the little extras they threw in for free were a sweet surprise that made me feel valued. All in all, I had a fantastic experience and will for sure be buying from here again.


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    Small Office/Break Room Supplies

    The first time I ordered from this company, I was pleasantly surprised. They had a great selection of products for small offices and break rooms, and the ordering process was easy and quick. I was really impressed by how fast FedEx delivered all of my items that same day. I'll definitely be coming back as a customer and would recommend this service to anyone in need of office supplies.


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    Convenient online shopping experience

    I always loved ordering from that online store because they had everything I needed for my house. It was my favorite place to shop. I never had any problems receiving my orders, and the whole process was really easy. It's sad to hear they had to file for bankruptcy, and I really hope they can come back better than before. If they start shipping to Florida again, I'll definitely be placing an order right away.


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    VBS snacks purchase

    I just wanted to share my experience with this service for my VBS snacks - it was awesome! The delivery was super quick and I really liked the personalized emails I got. The packaging was top-notch and the products were exactly what I needed for my ministry. I'm really grateful for the great service and quality provided.


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    My favorite shop

    great concept Excellent services Being a common customer and retailer too For first two three years I was attached for my personal and home need only later I started my small retail shop in down town area .more then 80% products for everyday usages i pick from here
    Unfortunately swing of my small business badly effected due to Covid restrictions in surrounding areas for long time But it is on with Cleaning Towelettes Disinfectant sprays in various choices masks sanitizers Dozzens of items of presnt need added after Covid
    What is best part of Boxed great prices,quality brands and easy delivery system I also get benefits of long association as they know what i do So get extra benefits time to time.Just connect once and feel free to from websites visit every time.