Gerber11 reviews
This rating is based on 11 genuine user reviews submitted directly through US-Reviews.
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I bought a knife set from this company not too long ago, and I gotta tell you, I am really let down by how they've handled things. Their professionalism and customer service have been seriously lacking. It takes forever to hear back about any questions or problems, and sometimes I don't even get a response at all. I've been waiting for my order to ship for more than a week now, and the shipping label was made a while back. Even after asking for a refund because of the lack of communication and the delayed shipping, I haven't heard anything back or gotten any solution. This kind of disrespect for customer satisfaction is just not okay in any business.
Gerber Dime Multi Tool Purchase
I bought this Gerber Dime multi-tool 'cause it came with a 25-year warranty, so I thought it was a good deal. But then the spring busted after just a little bit of use, which really bummed me out. I tried to get in touch through email and phone a bunch of times hoping they would replace or fix it, but I never got any response. It's so aggravating to spend money on something that's supposed to have a long warranty only to get no help when it breaks.
Awesome products
I found some really awesome stuff, and the quality was amazing! I'll definitely be back to buy more things from here in the future because everything was just so great!
Knife purchase
I bought a knife from this store, but I didn't really like it so I wanted to return it. I reached out to them about it, but I never heard back. I sent them several emails, but I still haven't received a response.
Savvy Knife during a sale
I wanted to buy a knife on promotion recently, but it was a disaster. The website was all glitchy and the discount didn't show up in my cart. When I tried to contact customer service, it was a mess - no phone number, only vague emails. They said they'd refund my card but gave me a discount code for stuff I didn't even want. It's not cool to do business this way, especially from a company I used to trust.
Neglectful customer service experience
I recently bought something, but the customer service is seriously lacking. How can a company not have a direct way for customers to contact them? It took them a whole month to reply to a simple email - that's just not okay! What if I needed to return the item or had an urgent problem? This customer service is even worse than eBay, and that's really saying something. I'd rather risk it at a garage sale or on Craigslist than deal with a company that doesn't care about its customers.
Cool multitool
I picked up this multitool a couple of months back and I wasn't really sure about it at first. But you know what? After giving it a try, I have to admit it's pretty awesome! The pliers come in super handy, much better than my old ones. And the scissors and screwdriver have been a real lifesaver. I never leave the house without it now.
Gerber products
I was really let down by the customer service from that company. I bought a bunch of Gerber stuff, but when I tried to call with some questions, it was super hard to get any help. Now I'm not sure if I want to keep buying from them.
Dealing with a company that just doesn't give a damn
I was really surprised by how little this company seemed to care. I had a problem with one of their products and when I tried to contact customer service for help, it was like talking to a wall. No answer, no solution, nothing. It's obvious that customer satisfaction isn't a priority for them. I would suggest to anyone considering buying from this company to be careful or find another place to shop.
Promo code purchase issue
I tried to buy something using a promo code, but the website wouldn't accept my Apple Pay. All good on my end, so it's definitely their issue. I reached out via email, and all they did was parrot back what I said and claimed they had no extra codes. Seriously, do they think promo codes are tangible things? Zero help whatsoever.
A Satisfied Customer's Review of Gerber
I have been a loyal customer of Gerber for many years now, and I have always been impressed with the quality of their products. The company offers a wide range of items, from baby food and formula to clothing and gear for kids.
One thing that I particularly appreciate about Gerber is their commitment to using natural, high-quality ingredients in their baby food. I feel good knowing that my child is eating healthy, nutritious food that is free from artificial preservatives and additives.
In addition to their food products, Gerber also offers a variety of clothing and gear for children. I have purchased several items for my child, including onesies, sleepers, and bibs, and I have always been pleased with the quality and durability of these items.
Overall, I am a very satisfied customer of Gerber and would highly recommend their products to anyone with a child.
About Gerber
Yes, Gerber Products Company, also known simply as Gerber, is an American company that is one of the leading marketers and manufacturers of baby food and baby products. Founded in 1927 in Fremont, Michigan, by Daniel Frank Gerber, the company began by launching a line of strained baby foods which were initially suggested by Daniel's wife, Dorothy. Gerber quickly became a household name, synonymous with baby food. Beyond baby food, Gerber also ventured into producing baby apparel, feeding supplies, and life insurance through the Gerber Life Insurance Company. Over the decades, Gerber has grown significantly, evolving its product line to meet the changing needs of parents and their children. In 2007, it was acquired by Nestlé, further solidifying its position in the global market as a go-to brand for baby food and products.
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Last update: November 2024
Review with most votes
A Satisfied Customer's Review
I have been a loyal customer of Gerber for many years now, and I have always been impressed with the quality of their products. The company offers a wide range of items, from ba... Read onBy: Amir Kohler