All reviews of Sienna
Review about: Yellowpop
Neon art purchase
I just got this awesome neon art piece and I have to say, I am so happy with how everything went down. When I ordered it, the whole process was smooth and quick. I got updates on tracking that were super helpful, so I knew exactly when to expect it. When it showed up, I was impressed with how well it was wrapped up to keep it safe during delivery. Inside the package, there was everything I needed to hang it up and light it up. The quality of the neon art piece blew me away, it went above and beyond what I was expecting. I'm totally in love with it!
Review about: Vooglam
Multiple pairs of glasses purchased
I just bought a bunch of glasses from this company, and let me tell you, I am really happy with what I got. The glasses are great quality, with lots of different colors and styles to choose from. I've gotten a ton of compliments on them, and I couldn't be more pleased with my purchase. The customer service team was awesome too - super helpful, friendly, and professional the whole time. I'll definitely be buying from them again, and I totally recommend checking them out if you need new glasses.
Review about: Gerber
Gerber products
I was really let down by the customer service from that company. I bought a bunch of Gerber stuff, but when I tried to call with some questions, it was super hard to get any help. Now I'm not sure if I want to keep buying from them.
Review about: VNYL
Vinyl record purchase
This place is a total mess. I only gave it 2 stars because, surprisingly, I did get 2 out of the 9 records I wanted. They clearly don't know anything about customer service. I ordered back in August and didn't get it until October - like, seriously slow! I tried emailing them multiple times to cancel, but had to threaten the Better Business Bureau before they finally gave me a refund. Don't fall for their marketing tricks, you won't get what they promise. Instead of Panic! At the Disco, I ended up with some random country band even Spotify doesn't know. Save yourself the trouble and shop somewhere else.
Review about: Skinstore
Discount code issue
Belinda was so helpful when I had trouble with a discount code while I was trying to buy something. The code I had didn't work for the item I wanted, but Belinda was able to go ahead and apply the discount for me manually so I still got the savings I was looking for. Her customer service was top-notch and I was really happy with the help she gave me.
Review about: Soulmia
T-shirts
Reading all the negative reviews, let me add my own experience.
- The T-shirts arrived in a reasonable time, tracking was available.
- Quality is good, they are really cotton, and they are ok also after couple times washing them.
- They fit absolutely true to size. Note: I am from Europe. American sizing is different, and that might lead to the sizing confusion. What we label M in Europe, is called S in the US. So, US folks need to be aware of this and order one size up. Everybody else is fine.
- The only downside is the price, you sure can get T-shirts for cheaper. But not with this kind of funny pictures, and I was buying for specific designs.
Overall: happy customer.Hi Jo mine says it was delivered but I haven't received anything. Did you ever received yours?
I have received multiple emails stating the warehouse moved and my order is delayed. I'm supposed to have a tracking number by 04JUNE2021.
Same thing, warehouse moved. Bullshit scam
I just got the email too...on June 2nd
I ordered my shirt on 1st june and i haven’t received yet and today is june 8th still it’s showing sorry it’s delay for some reasons seriously guys don’t trust this app this is totally fake.
I ordered on june 8th and it is now june13th and i haven gotten a shipping email..
I ordered June 4th and still nothing I paid extra shipping to have sipped with 3-7 days its been 2 weeks yesterday - What to do
I ordered and I got an email about the warehouse... No delivery for 3 or 4 weeks now.
Mine order says delivered but I haven't received anything
I ordered one for my daughter and after three weeks it said "Number not known disposed of by post office". I doubled checked her address and it was fine. No refund or anything. It did say it shipped from China
My order says delivered on July 1st. I was home the entire day and nothing was delivered. Soulmia told me to check with my local carrier with a tracking number. The tracking number they gave me does not exist with FedEx, UPS or USPS. I've requested the carrier information 3 times and they ignore the question in my emails. I'm one more response of them telling me it's delivered and not actually helping me and I'm calling and disputing the charge...terrible service
Please note that Soulmia currently does not provide telephone service. If you have any questions, please contact Soulmia's support team at [email protected].
I ordered eleven items on soulmia just about 4 days ago but I went to check the progress and the order says output failure even after being "quality inspected" could you tell me what is happening and if the money will be aren't back if its not delivered?
Any company that will not provide a phone number for customer service is a poor company.
I will never order from this company again.Never ever buy from this place again. All sizes are 1 or 2 smaller than what usually should be. Their return policy sucks sine they ask you to return them directly to China and pay for the shipping expense.
I had tracked mine and it stated there was a "Failure" in Delivery. Hmmmm So I tryed double checking it, 24 hrs later nothing but then now it's "Delivered" but Rancho Cucamonga, CA!!! WHAT?!! I'm in TEXAS! I think the postive reviews are actual workers to support this online and not actual customers. I see a bunch of the same reviews of the same..."Deliver problems, wrong deliveries and other problems." At this point a month after placing the order, I lost interest in the shirt and I want my money back!
I should have looked into this company before I bought items from them. I ordered a dress and 2 shirts. It took 4 weeks for them to come. The material that the clothes were made of was the thinest material I have ever seen. The dress is a wrap around with only a belt to hold it together, not a button or snap to help keep it closed. I, like others just looked at the pictures and ordered. I won't do that again.
I placed an order about a month ago,2week ago I received a tracking # ,entered my emails address with the tracking info. Reply was emails doesn't match account on file, but keep getting advertisements for the website, there's no more money to be spend here. Products look good,service ... real bad
Hi Darina, can I ask how long it took for you to receive your shipping? I have used the tracking function since day one and every second line says it’s been delayed for some reason. Now it’s listed as “delivered” yet I’ve received nothing.
Please advise, are you legitimate? How many times have you bought from Soulmia?
I’m sure you can appreciate I’m really upset at the moment!!