Oxygen Clothing - Overall Rating based on 21 reviews
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My new shirt
This store is terrible! I got my shirt pretty quickly, but when I tried to return it, they never replied to my emails. They were supposed to refund my shipping costs, but they didn't. Also, they only display the positive reviews on their website, total deception!
Next day delivery, poor quality t-shirt
I'm really bummed about the shirt I bought from that clothing store. I paid extra for next-day delivery, but it didn't get to me until Monday. And when it finally did show up, the quality wasn't up to par. It didn't seem like the same standard as other size mediums I've gotten before. Honestly, it felt more like a rag than a shirt. All in all, I walked away feeling pretty disappointed with the whole thing.
Expensive hat, damaged
I just bought this really expensive hat from this store and I gotta say, I am so let down by the quality. The packaging was terrible, so the hat arrived all messed up. And now that I have it in my hands, I'm starting to think it might not even be the real deal. It looks like it could be super cheap or even a fake. I'm definitely gonna reach out to the company right away to sort this out. Honestly, I can't believe they would even try to sell something so low quality.
Awesome new jacket
I got the neatest new jacket from this store and it arrived really quickly! The packaging was amazing and the company kept me informed every step of the way. I definitely suggest checking them out!
Barbour shoes purchase
My time dealing with this company has been a total disaster. I bought a pair of Barbour shoes from them online, and when they got to me, they were in two different sizes. I contacted customer service, and they said to send the shoes back for a new pair. I did that, but then they claimed the shoes were too worn out to give me a refund or replacement. It feels like they're trying to dodge their mistakes and not keep their word. The whole thing just seems shady and like they don't know what they're doing.
Express delivery order not received
I ordered something from this company and paid extra for express shipping. But here we are, more than 5 business days later, and the delivery service hasn't even gotten my package. I'm pretty bummed about how little contact there's been from them explaining the hold-up. There's no way to cancel the order on their website, so now I have to reach out to their customer service to get it done. All in all, it's been a frustrating shopping ordeal and I'm definitely not going to shop there again.
Bad refund policy
I went to this store with my buddy, and he bought some jeans. After trying them on at home, he didn't like them. We asked for a refund, but they only gave us a credit note. The staff was so rude and dismissive! They were friendly when we were buying stuff, but turned mean when we wanted our cash back. Now we're stuck with a credit note for a store we don't even want to return to. Totally not cool!
Baracuta G9 jacket
The customer service at this store is amazing! I ran into a problem with my payment, but when I called, the person on the line was super helpful and made sure my order was still good to go. My jacket showed up the very next day after I got everything squared away. I'll definitely be telling my friends and family about this store. Thanks for the awesome service!
Paul Smith top
I just gotta say, I'm really bummed about that next day delivery I shelled out for. I was expecting a Paul Smith top, but what I got was some shorts that looked like they were made for a kid. The quality was not up to par and definitely not what I saw on the website. I think anyone thinking about using this company should think twice if they want their orders delivered on time and as expected.
Michael Kors Bag purchase
I ordered a Michael Kors Bag from Oxygen Clothing for the best price I could find online. I placed the order on a Saturday afternoon and was shocked when it arrived in less than 24 hours on Sunday at 2 pm. The bag was gorgeous, even better in person than on the website. I have to say, I couldn't find any flaws with how smoothly everything went with ordering and delivering, especially since I live far away and it was a weekend. I will definitely be coming back to Oxygen Clothing as a customer.
Ugg boots purchase
My experience ordering from this clothing store was awesome. It was super easy to place my order with clear instructions. I liked getting email updates about my order along the way, keeping me in the loop. The delivery through DPD was fast and safe, and they even delivered it to my neighbor like I asked. The Ugg boots I bought were just as described and at a great price. I was a little nervous because of some bad reviews, but I'm really happy I went for it because everything turned out great.
Returned item for refund
I just had to return something to this store for a refund and I couldn't believe their return policy. I had to pay to ship it back, which makes sense, but they also took out the original delivery fee from what they gave me back. The whole thing was really annoying, especially because their size chart was wrong and caused me to have to return the item in the first place.
Three shirts
My experience with Oxygen Clothing was actually really good. I was a little worried at first because I saw some bad reviews, but I decided to go for it anyway. I ended up ordering three shirts and they showed up the very next day, just like they said. The shirts looked exactly like they did on the website and seemed like the real deal. Overall, everything went smoothly with my order and I would definitely think about buying from them again.
Jumper purchase
What a nightmare! So I bought this jumper and turns out it was a total dud, never even got to wear it because it was defective right off the shelf. When I went to ask about it, they made a big fuss talking about checking security camera footage. It was such a pain to finally get my money back, had to wait a whopping 4 weeks for a refund! The customer service was pretty embarrassing, to be honest. I highly doubt I'll ever step foot in that store again after this mess. They say they're willing to chat more about it, but I don't have high hopes they'll actually fix it properly.
Trainers purchase
I was a little nervous about ordering from here because I saw some bad reviews, but I'm really happy I decided to give it a shot. I bought a pair of sneakers and got a confirmation email right away. The next day, my order showed up, all safe and sound thanks to DPD. I was really impressed by how fast it arrived and how nice the sneakers were. I'll definitely be coming back to shop here again.
Xmas gift for my wife
I went and got a Christmas present for my wife at this store, but my package got lost. I've had to keep reaching out to the store a bunch of times to see what's going on, and I still haven't heard back. It's been really annoying because I had to buy the gift again and I still haven't gotten my money back for the first one. Even though it was Royal Mail's mistake, I think the store should have done more to fix it. Their customer service was awful - every time I tried calling, I couldn't get a hold of anyone. This will definitely be the first and last time I shop at this store.
Shirt purchase on sale
I was really worried that my shirt wouldn't arrive, but it came super quick! I got an extra discount because it was on sale, which was awesome. Ordering was a breeze, the service was great, and the price was just right. I'm completely happy with my new shirt!
Ugg boots purchase
I was a little unsure at first because of some bad reviews, but everything went really well. Got my Ugg boots super quick, and they were a steal. Gotta give credit where it's due - definitely a 5-star experience.
Boots in the correct size
I had the best experience with my recent purchase from Oxygen Clothing. I had a terrible time with ordering the wrong size boots from another site right before my trip, so I urgently needed to find the same boots in the right size and at the best price. That's when I found Oxygen Clothing. I placed my order on a Thursday night, feeling uncertain if it would arrive before my trip on Sunday. After checking reviews, I was a bit nervous about what I read. Still, I contacted the shop the next morning to ask if I could get my boots on Friday. A super nice representative reassured me that I would receive my order on Saturday, but I wasn't completely convinced. To my surprise, I got an email from DPD on Saturday with the delivery time, and my boots arrived right on time. I was so happy with the service and how quickly my boots arrived.
Online purchase of designer clothes
Oxygen Clothing was really a game-changer for me. Being a busy mom, I hardly ever have the time or energy to shop for myself, especially for designer clothes. But Oxygen Clothing totally made things easier. I felt like royalty in their outfits, and the prices were actually pretty reasonable. The website was super easy to use, and my deliveries always showed up right on schedule. Overall, it was a really great experience.
Review with most votes
Great jackets
Jacket and Sweatshirts didn't find workable for kids First time disappointed by this category of clothing Website interface is still unchanged My last two reviews and calls to c... Read onBy: William