winebasket

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winebasket

25% Would buy here again

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Spotlight: What are our customers saying?

C
Cynthia komanowski
I want to thank Tamara, Ellen and Kathryn for the quick turn around. The team is very responsive, provide follow up emails for orders and shipping confirmation numbers. It was a pleasure to work ...Read on
P
Patrice Le Pera
They sent the winebasket to the wrong address! Then they got a signature from J. Musgrove without even checking that it was addressed to my brother, Lane LePera. When I called them, they were rud...Read on
B
Brec Cooke
Horrible experience this year (2021) with gift order. Ordered on 12/14 for delivery on 12/23. Order was not shipped until 12/22 with delivery date "estimated" for 12/24 by 9 pm! No tra...Read on
S
Sal Miglore
Terrible customer serviceRead on

All reviews (4)

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    Would buy here again
    Overall

    wine/cheese/fruit basket

    I want to thank Tamara, Ellen and Kathryn for the quick turn around. The team is very responsive, provide follow up emails for orders and shipping confirmation numbers. It was a pleasure to work with this company. Our customers loved the product. Thank you all.

    I would use winebasket.com again.


  • Ordering

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    Would buy here again
    Overall

    $158. Winebasket

    They sent the winebasket to the wrong address! Then they got a signature from J. Musgrove without even checking that it was addressed to my brother, Lane LePera. When I called them, they were rude, and accusing, told me if I reversed the Paypal Charges (good thing I did) they would refuse to give me a discount on sending the basket to the right address. Ugly people. Will not ever order from them again!!


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    Would buy here again
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    Christmas Wine and Food Basket

    Horrible experience this year (2021) with gift order. Ordered on 12/14 for delivery on 12/23. Order was not shipped until 12/22 with delivery date "estimated" for 12/24 by 9 pm! No tracking information provided. When one clicks on the FEDEX link, it goes to "no page found." When I called to find out what was going on, the customer service representative was rude and attempted to blame and FEDEX for the problem. The company should monitor pending orders, make sure they are sent on the correct date, and provide tracking information. Easy to do and available from other similar companies. The company should set up customer service training to properly advise and train representatives to address customer concerns, especially problems. Never again. Next stop Better Business Bureau to file a complaint there.

    Have the same issue. Was to be delivered on 1/22. Till today no information on when the basket will be delivered. FedEx site shows Pending deliver date for last 3 days. The lady on the phone was no help at all and says it could take 10 days which was not mentioned on their site when I placed the order. Never order from them again.


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    Would buy here again
    Overall

    Wine basket.com

    Terrible customer service


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winebasket

winebasket.com is one of the leading stores that specialize in providing high-quality gift baskets. They were founded in 2005. Winebasket.com is a family owned and operated store and are in the business of spreading joy and making customers happy, and in that spirit, they believe in giving back to the community. They started donating baskets to charities and libraries and regularly donating food to some local shelters.
Products and services of winebasket.com: they are leading store that is large enough to handle orders for numerous baskets at a time and small enough to personalize any order which patiently offers gift suggestions, personally answer all queries and quickly troubleshoot problems and issue which may arise. Winebasket.com designs and handcrafted a massive collection of gift baskets which are exquisitely presented in a variety of styles and colors. They are trying to make a difference from other gift basket stores with their gift ideas, services, and presentation by keeping up to date with latest labels from vineyards and distilleries all over the world and acquiring the best and most rare gourmet delicacies being made. Winebasket.com is offering red wine baskets, white wine baskets, elegant wine baskets, champagne basket, champagne & chocolate basket, cheese & crackers baskets, Italian gift basket, bakery baskets, sugar free gourmet baskets, organic & healthy baskets, fruit & wine baskets, fruit & cheese baskets, graduation baskets, wedding baskets, birthday baskets, sympathy baskets, corporate baskets and beer baskets.
Complains and feedbacks of winebasket.com: Feedback is critical for the firm to check its market share. Read honest reviews of winebasket.com here.