4 Wheel Parts17 reviews
This rating is based on 17 genuine user reviews submitted directly through US-Reviews.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Ordered a roof rack online
I bought a roof rack online recently and picked one that said it was in stock for a quick delivery. But, it's been a whole week and I haven't gotten any updates on my order. So, I decided to email customer service to see what was going on. Unfortunately, I didn't get a response at all. After that, I tried calling their 1-800 number, but I just kept getting transferred around and then suddenly hung up on. I then tried to call the local store in Calgary, but their phone was out of order. Finally, I managed to get through to the Edmonton store, but they couldn't help me because my order was connected to the Calgary spot. I'm super frustrated with this lack of communication and customer service. It looks like I'm gonna have to make a trip in person to sort this out.
Lift kit and off-road accessories
I bought a lift kit and some off-road accessories from this store not too long ago. The website said everything was in stock and would ship right away, but that didn't happen. I was pretty bummed when I found out my order was actually on back order and I got charged right away. It's been over two months now and I still don't have everything I ordered. Dealing with their customer service has been a headache - I can't cancel my order or get a refund on my credit card. It's been really frustrating and just not cool.
Lift kit purchase
You know what, I really value companies that actually answer the phone when I call. It's not that hard, really. But props to these guys, they've been on top of picking up my calls almost every day while I've been working on upgrading my truck with a new lift kit. And let me tell you, when you're messing with a lift kit, there are a ton of questions that come up. Like, will those 37s even fit on your stock axles? I can't just make those tires appear out of thin air, you know? So yeah, it's frustrating when things take longer than you expect, but hey, that's just how it goes sometimes. Overall, I appreciate the effort they're putting in, even if it's not perfect all the time.
Roof rack purchase
I really regret not doing my homework before making a purchase from this company. It's been a total pain dealing with their customer service. I ordered a roof rack that never got to me, and it was sent back to the warehouse two weeks ago. I've been trying to get a refund, but nobody there knows what's going on. When I did manage to reach a customer service person, they weren't much help and just told me to keep waiting for an email. Do yourself a favor and find someplace else to get your roof rack.
Off road light bar purchase
I bought an off-road light bar from this store not too long ago and I have to say, the installation did not go smoothly. The employees seemed clueless when it came to setting up the lights, leaving me with a sloppy installation that I now have to pay extra to get fixed. I was pretty disappointed with the service I got and I doubt I'll be coming back for any more purchases.
5 wheels and 5 tires ordered
I ordered new wheels and tires from this place, but I changed my mind and canceled the order the next day. It's been a whole month now and I still haven't gotten my refund. What's the deal with that?
Lift kit installation
I was really disappointed with how little security they had at that place. My aunt's identity got stolen and they opened a credit card in her name without checking with her first. They didn't even ask any questions when they started sending stuff to this stranger. It's really worrying and it just shows they don't care about keeping their customers safe and private.
ARB summit bumper purchase
I just bought an ARB summit bumper for my truck from this shop, and man, let me tell ya, it was a total disaster. The bumper arrived all messed up, with some major damage that they definitely tried to hide before sending it out. I tried getting in touch with them about it, but no one answered my emails or calls. I wasted so much time on hold just to get ghosted. It's so annoying to spend your money on something, only to have it show up in such crappy shape.
Stabilizer mount
I bought a stabilizer mount from this store, but all I got was a few bolts and washers. I tried to contact them to fix the issue, but I haven't heard back from them yet. It seems like they might not care too much about keeping customers happy.
Soft Top Replacement for TJ Jeep
I just bought a new soft top for my TJ Jeep from a shop in Santa Ana, CA. The product was alright, but man, their customer service was seriously lacking. I tried calling a bunch of times to check on my order, but every time I got someone on the line, they put me on hold for what felt like forever. This kinda left me feeling disappointed, and I don't think I'll be shopping there again anytime soon.
Lift kit and tires
I bought a lift kit and tires for my truck from this place, but let me tell ya, it was a total pain in the butt! The website didn't tell me if stuff was in stock and when I tried to cancel my order online, no luck. I had to wait on hold for what felt like an eternity just to speak to someone! And get this, the customer service number on the Canadian website didn't even work, so I had to use the number on their Facebook page! Ugh, talk about aggravation!
Lift kit purchase
I got a lift kit from those guys and let me tell ya, it was a complete disaster! Their customer service was seriously lacking - I was on hold forever and got disconnected twice! And to top it off, my kit didn't even ship when they promised. Ugh, they are the absolute worst!
Steel bumper purchase
I ordered a steel bumper, but after waiting 2 weeks I was told it was out of stock. They blamed it on some "global supply challenges," even though it's made in the USA. I didn't get a refund or the bumper I wanted, just ended up feeling frustrated and wasting time on hold for an hour.
Lift kit purchase
I was totally pumped to beef up my ride with a lift kit and thought this company would be the perfect place to get it from. But man, did I regret it when they sent me the wrong part. I tried calling their customer service line, but all I got was put on hold forever with no answer. It was like shouting into a void, you know? The lack of communication and support seriously bummed me out, and made me wonder why I even went with them in the first place.
My recent order
So hey, I ordered some really awesome stuff but only ended up getting one thing! Seriously, what's up with that? I made a bunch of orders for different things, but all I got was this tiny little part. They took my money and then just disappeared - no email, no shipping details, nothing. I tried calling, emailing, and even sliding into their DMs on social media, but no luck! It took forever, like a whole month, for me to finally get my money back through my bank. Do you think they're going out of business or what? It's crazy how they're treating their customers like this!
Lift Kit Installation
The customer service at this place is a complete disaster. It seems like they are trying to make things as hard as possible for us customers. Their phone line is terrible, and their email system might as well not even work. How can they run a business like this and expect people to keep coming back? It's just crazy. And don't even get me started on the shipping. Parts are taking forever to arrive, if they even get shipped out in the first place. Dealing with this place is just one headache after another.
Trustworthy shopping
I bought the new Jeep a few months back and there are some requirements where i needed some parts to buy. It was not easy to find it online but i got introduce to this site.
I bought the parts from here and they got delivered on time without any late or disturbance. Also, it was fast delivery which i really find good.
The shopping from here was simple, trustworthy and i really like the services. They helped me to get my parcel on time and also to understand what i am buying
so its good deal and the price is affordable too
i recommend this
About 4 Wheel Parts
4 Wheel Parts is a retailer and service provider specializing in aftermarket parts and accessories for off-road and 4x4 vehicles. Established in 1961, the company has grown to become a leading source for truck, Jeep, SUV, and off-road performance products. With over 90 locations across North America, 4 Wheel Parts serves a diverse customer base, offering a wide range of products including tires, wheels, suspension systems, and replacement parts, as well as installation services. The company is dedicated to providing off-road enthusiasts with high-quality products and expert advice to enhance their vehicle's performance and off-road capability.
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Contact Information
400 W. Artesia Blvd
90220 Compton
United States
Categories 4 Wheel Parts
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Letzte aktualisierung: November 2024
Review with most votes
Trustworthy shopping
I bought the new Jeep a few months back and there are some requirements where i needed some parts to buy. It was not easy to find it online but i got introduce to this site. I... Read onBy: Ronald Harris