Aesop Reviews
Reviews (10)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Recent Aesop store visit
I recently stopped by an Aesop store in Marylebone and it was such a lovely experience. I've shopped with this brand before, so I was curious to see what this specific store had in store. When I walked in, Evi and Megan gave me a super friendly welcome and they really knew their stuff when it came to the products. Even though I told them I was just looking around, they still took the time to give me some samples and tell me all about the items. The store itself had a really cool vibe with these calming pink walls that I couldn't stop staring at - I'm a sucker for good interior design! Evi even went above and beyond by showing me the color name of a paint on a screen when I was gushing about it. Both Evi and Megan made me feel right at home and made my shopping trip a blast. I left thinking every store should strive for that same kind of inviting atmosphere.
Good products
Products are useful Though formula also contains alcohol Hand wash used as first purchase from this shop Skin care products are really very effective Depends on skin to skin One formula may not that much good for all type of skins One customer who is my friend too shared his personal experience about Shampoo Hair carr Trio Sculp caring and nursing feature attracted me Most of the shampoos designed for dry hair ,oily hair also rough hair Trio set is very protective from environmental effect of hair Lovely fragrance keep days scented
Also received some complementary items with the order Very fast delivery just next dayFragrance and skincare products
My trip to the store recently was awesome! The people working there really knew their stuff, especially when it came to picking out fragrances and skincare products. The guy who helped us with scents was super knowledgeable, it was really cool. Justine, who showed us hand washes and balms, totally got what we were looking for and even helped my husband with beard care stuff. We were so happy with what we bought and we're excited to go back for more great products and service.
Online customer service experience
I just had an awesome online conversation with this rep who really saved my butt with a problem I was having. Their name was 'D' and they were super professional and quick at fixing things. I was freaking out but 'D' helped me chill out and fixed it right up. I also learned to always check my spam folder before going full panic mode. 'D' really went the extra mile and helped me out, even though it was late. A+ customer service for sure!
Lightweight body moisturizer
I went to the store looking for a light body lotion and the salesperson, Hanae, really knew their stuff. They suggested the Rind Concentrate Body Balm, which was perfect for me. Hanae also recommended the Violet Leaf Hair Balm for my fine hair and even gave me some samples to try. The one-on-one help I got from Hanae made a big difference and I'll definitely be coming back for more of these products.
Luxurious toiletries and fragrances
I absolutely love shopping with Aesop. Every time I place an order online, it arrives in a nice cotton tote bag. I've been a loyal customer and I always get my order the next day with great products. Although there was a hiccup with my most recent order getting "lost" by DPD, Aesop was super quick about fixing the problem. I highly recommend them!
Efficient purchase process
I just bought something from this company for the first time and hands down, it was a great experience. The website was super easy to use and I found everything I needed pretty fast. Checking out was a breeze and I loved that they offered free shipping. My package got here right on time, thanks to a trustworthy courier, and that was a nice bonus. I'll definitely be coming back to shop from them again because of their reliable service and fast delivery.
Online skincare purchase
I really enjoy shopping here because the free samples they always throw in with each order just make me feel special. I've been a regular customer for years now, and even when there was a hiccup with a missing delivery, they handled it right away. I usually like going to the store in person, but ordering online for quick restocking is super convenient.
Dog shampoo purchase
I gotta say, the dog shampoo I got from this place is top-notch. My pup had some skin issues with other shampoos, but this one from this company has been a game-changer. It not only gets him squeaky clean, but it also leaves him smelling great for days. Plus, you only need a little bit so it lasts a while, which is a win for my wallet.
Corrected Order Quickly
I messed up my order thinking I wouldn't hear back till Monday, but I actually got a response from a super helpful staff member in just minutes on a Saturday. They fixed it all for me right away.
Review with most votes
Good products
Read on