Discount Electronics - Overall Rating based on 25 reviews
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Laptop purchase, warranty service
I just got a laptop from Discount Electronics, and after 4 months, it wouldn't turn on. When I reached out to customer service, I was pleasantly surprised by how helpful they were. Greg really went the extra mile to help me out. He let me know that the laptop was still under warranty and they would fix it for free. I just had to cover the cost of shipping it to their spot in Austin. I was really impressed by Discount Electronics' commitment to making sure their customers are happy.
3 laptops and monitors for my office
Greg over at Discount Electronics really came through for me. I needed three laptops and monitors for my office, and he made sure to help me pick out ones that were just right for what I needed. I ran into some trouble trying to connect one of the laptops to the internet, but Greg called me back right away and talked me through the whole process. It was such a relief to have someone so helpful and knowledgeable on my side.
Laptop purchase
I was pretty annoyed at first because my orders kept getting delayed and not shipped on time, but Discount Electronics really stepped up to fix the issue. They called me twice and sent an email to apologize for the delays and promised to refund the shipping charges. They also told me they were fixing a glitch on their website causing the delay. I was really impressed by how quickly and sincerely they handled the situation, it definitely made me trust their customer service again. I've always known Discount Electronics for their great products, and now I can say they have top-notch customer service too. I would definitely recommend them to anyone needing quality electronics and awesome customer support. Oh, and by the way, their hold music is really good!
Dell laptop purchase
Discount Electronics totally came through with the laptop I bought. At first, I had trouble tracking my order, but the guy I talked to, Greg, was super helpful. He gave me a new tracking number and let me know that my order would be here the next day. Their commitment to making sure everything goes smoothly really impressed me. I'll definitely be sticking with them in the future.
Laptop repair
I had to take my laptop to Discount Electronics because I had an unexpected BIOS issue. The guy helping me out, Almando, really knew his stuff. He told me exactly what to expect in terms of how long it would take to get fixed and where it would be sent for repairs. The whole thing went smoothly, and they took care of my laptop without charging me anything extra. I'm actually typing this review on the same laptop now that it's all fixed up, and I have to say, I'm super thankful for how professional and helpful the staff at Discount Electronics were.
Review with most votes
Laptop repair
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