Elephant in a box Reviews

: 21

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90% Would buy here again

Most relevant positive review

  2024-04-01
Sofa in a box
My time with this company was amazing! The customer service was seriously impressive, which is ha...Read on
C. Von

Review with most votes

  2023-12-01
Sofa bed
I gotta say, that sofa bed is comfy and tough, just like everyone was saying. But man, I wasn...Read on
Ned

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    My Experience with Elephant in a Box

    I have been a client of Elephant in a Box for over a year now and I have to say, I am thoroughly impressed with the level of service and quality of products that they offer. The company specializes in eco-friendly and sustainable packaging solutions and I was drawn to their mission to reduce waste and make a positive impact on the environment.

    When I first reached out to Elephant in a Box, I was looking for a more sustainable alternative to the traditional packaging materials that I had been using for my business. The team at Elephant in a Box was incredibly helpful in guiding me through the process of finding the right products for my needs. They took the time to understand my business and the specific requirements that I had, and they provided me with a range of options that were tailored to my needs.

    The products that I received from Elephant in a Box exceeded my expectations. The packaging materials were of high quality and they were just as durable and reliable as the traditional materials that I had been using. What impressed me the most was that they were also much more eco-friendly and sustainable. I was able to reduce my impact on the environment while also maintaining the same level of quality and reliability that my customers have come to expect from my business.

    In addition to the great products, I was also very impressed with the level of customer service that I received from Elephant in a Box. The team was always quick to respond to my questions and they were always happy to help me with any concerns that I had. They truly went above and beyond to ensure that I was completely satisfied with my purchase.

    Overall, I would highly recommend Elephant in a Box to anyone looking for eco-friendly and sustainable packaging solutions. They truly are a company that cares about their customers and the environment.


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    Couch purchase

    Putting the couch together wasn't too bad, especially with some extra hands, and it seems like it's pretty sturdy. However, there was a little problem with a metal piece in the armrest that came loose while we were putting it together, but we were able to sort it out without too much trouble. As for comfort, the couch is mostly good, though the back cushions are a bit thin and don't give much support. On the bright side, the ottoman that goes with it looks really good alongside the couch. I'd say this couch is a good choice for anyone looking for something simple without dealing with pushy salespeople or the hassle of getting a big piece of furniture inside their home.


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    Comfy sofa with extra stuffing

    I got this really comfy sofa from here and I absolutely love it! I know I'm not old like that other person who left a review, but I still think it's amazing. I didn't have any issues with back pain, thankfully. It would be great if they had more options for different ages and needs though. The staff here were really nice and helped me choose the perfect one. They even gave me some extra stuffing for free, which was a nice bonus. I suggest getting delivery from UPS or FedEx instead of used furniture trucks to avoid any bugs - gross!


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    Sofa bed

    I gotta say, that sofa bed is comfy and tough, just like everyone was saying. But man, I wasn't ready for all the extra effort I gotta put in to keep it looking good. The back panels keep popping out all the time, and I'm always having to fix them. And don't even get me started on the smell. It was like a campfire when it first showed up, and no matter what I tried, I couldn't get rid of it. I ended up having to use baking soda and a vacuum to finally get that smell out of there. Such a pain.


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    Paper honeycomb base sofa

    I bought a sofa with a paper honeycomb base from this company and I thought it was a really cool idea at first. But, after only 3 years, the sofa started sinking and losing its shape because the paper honeycomb base just wasn't holding up. Even though the sofa was comfy at first, the fact that it didn't last and the customer service wasn't helpful has left me feeling really let down.


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    Elephant in a Box couch

    I have to say, my experience with the Elephant in a Box couch hasn't been great. At first, I was pretty excited about the idea of a couch in a box, but after using it for a few months, I've realized that it's just not that comfortable. I was really hoping it would get more comfy over time, but that hasn't been the case. Overall, I had high hopes for this couch, but it just didn't meet my expectations. My advice to anyone thinking about getting one would be to look into other options that combine novelty and comfort.


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    Three-seater couch purchase

    Oh my gosh, I found this amazing three-seater couch online and when it arrived, it was in perfect condition! The boxes weren't banged up at all and everything looked super clean. Putting it together was a breeze, and now we have plenty of seating in our living room. We even added some extra fill to the back cushions for more support. The shade of blue is adorable, and it's a breeze to clean dog hair off of it. It's really well-built and comfortable, we're absolutely loving it!


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    Upholstered sofa purchase

    The couch I bought was pretty stiff and uncomfortable at first. But I added some extra stuffing and now it's way cozier. Even though the back doesn't line up perfectly, it doesn't really bother me when I'm sitting on it. I like the overall design of the couch and I'm still happy with my choice. It might not be easy to pack up for moving, but it does come apart into smaller pieces which is helpful. The instructions for putting it together could definitely be better though.


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    Home office upgrade

    As someone who works in tech, I wanted to jazz up my home office and make it cozy. So, I ended up buying a sofa and settled on the Dynamic Sofa. The shipping was super fast, and setting it up was easy peasy. Let me tell ya, this sofa is a dream to sit on, especially during those never-ending workdays. I'm thinking of getting the Working Sofa for my extra bedroom so I can have a versatile workspace. All in all, really happy with my buy!


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    Sofa purchase

    I bought this great sofa that was comfortable and stylish, but man, the customer service is terrible. They say it comes with replacement parts and a warranty, but I can't even get a hold of them for help. I've tried calling, leaving messages, emailing, and sending messages online, but nothing. It's a total bummer because I really liked the sofa and wanted to buy another one and get a replacement part for the one I have now.


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    Couch

    I bought a couch not too long ago, and man, was I let down by the quality of it. It was all flimsy, parts didn't fit right, and the fabric was so thin. Putting it together was way harder than I thought it would be, nothing lined up like it was supposed to. Plus, the parts were packed in the box so tightly, it was a pain to get them out.


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    Sofa in a box

    My time with this company was amazing! The customer service was seriously impressive, which is hard to find nowadays. I ran into a few problems with timing and shipping, but the person I spoke with was super nice and took care of everything right away. They really went the extra mile to make sure I was happy through the whole process. And believe me, I can be a tough customer.


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    Comfortable sofa in a box

    I was actually really surprised by how nice the sofa was when it arrived in the box. Ordering it was simple, customer service was super helpful, and the delivery was quick. Putting it together was a breeze with clear instructions. The sofa is really comfy, with a sturdy base and soft back cushions. And being able to wash the covers is a huge plus for keeping it clean. Definitely recommend this product!


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    Adjustable standing desk purchase

    I bought a stand-up desk from this company and thought it was pretty cool at first - loved the adjustable feature. But when the desk started acting up, I reached out for help and let me tell you, it was a major letdown. They told me they'd send me replacement parts, but they kept sending the wrong stuff and dragged things out for over a year. Their communication and problem-solving skills are seriously lacking, and I wouldn't suggest them to anyone.


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    Oversized back pillows that lack filler

    The back pillows on the product I bought weren't as full as I'd like, so I had to borrow some filler from my other pillows to make them comfier. Generally, I'm happy with the product, but it would've been even better if the pillows were filled just right from the start. Thanks, Elephant in a Box!


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    Small Lounge Bundle with 2 ottoman

    This thing is great! We got the small lounge bundle and it is so comfy! It was a breeze to put together and we were relaxing in no time. We also got the bed base and headboard and they are just as amazing. We are really happy with our purchase!


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    Tall couch, great customer service

    I got this super tall couch thinking it would be perfect for my family, since we're all tall. Turns out, it was too big for our house. But let me tell you, the customer service was fantastic! It almost made me want to keep the couch just for that reason!


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    Revolutionary sofa purchase

    I am seriously blown away by this sofa I recently bought. You know how regular couches start falling apart after a while? Well, not this one from Elephant in a Box. It's super comfy, top-notch quality, and the best part is, you can easily pack it up and move it around. Trust me, if you're in the market for a durable, stylish sofa, this is the way to go.


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    Sustainable furniture purchase

    I really like that the furniture I bought is sustainable, but I have to say the finish needs some improvement. The design is cool and has a lot of potential, but it's obvious that there are still some issues to be fixed. Putting it together was pretty simple, and I think the overall idea is really good.


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