Incerunmen - Overall Rating based on 22 reviews
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Bought clothes online
I was kinda nervous ordering from this place 'cause you don't even get a tracking number, but my stuff actually came in a few weeks! It's from China, so it's not the fastest, but it's not too bad. I usually wear a Large and everything fit me just right. The clothes aren't super high quality, but they look good and people always ask me where I got them from. I found this store on Insta or FB, and even though some of the designs are a little crazy, I keep coming back for more.
I bought 6 pieces
So i had the worst experience with ordering with them the first time and NEVER will I order from them again. I had ordered 7 pieces 3xl (im a 2xl in the states) 3 pants 3 shirts and poncho cape thing. Let me start from the beginning. I made an order on 4/27/2023 8:04am (confirmed email). On the same day I noticed that I had ordered 2 of the same shirt. (not really a problem, it was my fault). I did notice that on their site they instruct customers to contact them within a 24 hours of your purchase so they can fix what ever needed to be fixed. I contacted them by email (their policy) which i did at 4/27/2023 8:08am. They responded on 4/3/202311:30pm: "We are sorry that we cannot make any change for your order since it has been shipped. Would you mind accepting the order first? We truly understand your situation. If you still do not want the order, please feel free to contact us after you received it. We will give you a reasonable solution. For any further questions, please feel free to contact us at any time. Best regards". I was not a big deal the clothes are fairly cheap.
Now, Though no fault to them really, my order was lost in the mail. Packaging looked like a tiger playing with a ball but I digress. Which brings me to this week. I tried on all the clothes, after tracking all my stuff down, and found it that EVERYTHING but the poncho did not fit. Grant it, their return policy is within 14 days of "Marked Delivery" which I am well into still. Delivered 5/11/2023 USPS. So I emailed them last night 5/18/2023 about a return label. They have the audacity to want to charge me $100 for returning my $200 order. I will never order from them again.
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I bought 6 pieces
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